Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“Customer service is excellent, if items are out of stock or supply is delayed, you’re called and offered alternatives. Parts are accurately described. Delivery is quick.”

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“Just the place to get all those difficult to find bits. Great service, many thanks.”

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“Good product (EDGE033), reasonable price, arrived quickly; i don't need more than that.”

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“Excellent service”

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“Parts arrived on time. They are robust and exactly what I needed. Invoice delivered promptly on request.”

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“I was happy with the service.”

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“Didn't have my items in stock after order was submitted, but offered a suitable alternative. Would buy from VP again.”

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“very happy with the service I have been looking for ajustable feet for a 1970's Black and Decker workmate found these on Vital Parts Just the job thanks”

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“The parts were delivered promptly as described and were as described. Very good service.”

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“Perfect service. Parts were just what I wanted and arrived promptedly.”

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“Efficient,polite and professional service. Quality parts delivered promptly. Wil certainly recommend and more importantly use them myself”

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“The parts we needed for school furiture were supplied very quickly and all as ordered.”

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“Clear info on website and rapid service - ferrules were spot on and easy to fit. Thanks”

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“Good quality product at that price.”

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“good price, arrived promptly and did the job. Perfect”

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“Good web site, drawings make it easy to ensure correct parts are ordered. Delivery is quick, well packaged and communication very good. A pleasure to deal with.”

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“Excellent product (sliders to insert in metal stools) and excellent service.”

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“I purchased replacement feet for my rattern garden chairs. I was so pleased when they arrived and fitted as I thought I may have to buy new chairs. They arrived quickly were reasonably priced and are good quality.”