Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,996 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every thing arrived well packaged and very quickly.Spot on service”

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“Just what l needed to put on my chair legs. Just as per the web pictures, with no hassle”

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“Exactly what I wanted, website was well set up for ordering the correct size for a fiddly part. Delivered within given date. Excellent service, would use this site again.”

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“Excellent speedy service. Ferrules give good protection on our vinyl floor.”

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“Items delivered promptly following an order placed online”

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“Pipe , Clear end cap - cover ........... superb . Keeps moisture out of pipe ....... Not sure if cover would withstand UV or IR rays from sun , so given three sprays of protective varnish ....time will tell .... Also , this company has lots of usefull "bits" !”

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“Good products at good prices, quick delivery, excellent.”

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“Excellent parts! Very pleased with my order”

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“Sent my order promptly no problem but I emailed them three times to all email addresses trying to get an invoice but didn’t even get a reply”

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Hey Antony, Sorry to hear nobody got back to you with an invoice. Please email customerservices@vital-parts.co.uk and we can assist you with this ASAP. Kind Regards Lisa C, Vital Parts

“Brilliant service. Vital Parts telephoned to discuss alternatives to items ordered as there would be a delay supplying. Replacements dispatched and now installed. Their service cost was probably disproportionate to our order value, but they have a very pleased customer. Bob Clark, Cumbria.”

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“Excellent service and the parts were just right Really good value for money”

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“Very efficient”

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“Great company, communication excellent on phone parts fit perfectly well priced. £5 off next order too.”

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“original order lost in post. However a reaplacement was issued immediatley”

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“Excellent product and efficient service.”

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“easy transaction and parts arrived quickly allowing me to complete job promptly. Excellent all round.”

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“Put it this way......................ordered parts one day and delivered the next morning !! WOW thats what i call service. Well done if i want any parts you will get the order. On behalf of Motcombe Gardens Bowls Club Eastbourne”

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“Excellent company, excellent service, packaging great and just right, quality gooods.”

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“Product very good, shipment very fast and great comunication with support team. I raccomanded this site!!!”

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“Just what I needed and easier to order than other companies online.”

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Vital Parts is rated 4.7 based on 2,996 reviews