Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,003 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got what I ordered”

Helpful Report

“Very helpful & prompt”

Helpful Report

“Very fast delivery and part was exactly what I need and fitted like a glove so all good!”

Helpful Report

“Excellent Service”

Helpful Report

“Good service, prompt dispatch”

Helpful Report

“Still awaiting a refund from a returned order from early June.”

Helpful Report

Good Morning Mark, I have checked with our accounts team on this for you and we issued a refund on 25th June 2019. Thank you for your feedback, we aim to process refunds as soon as possible. Sometimes they can take a bit longer than expected. Kind Regards Lisa C, Vital Parts

“Good product, quick delivery”

Helpful Report

“Happy with parts. friendly, helpful service over phone when ordering.”

Helpful Report

“good service thanks”

Helpful Report

“Order arrived very quickly. The items are a perfect fit for our chair legs.”

Helpful Report

“Iwas verty pleased with the ferrule i ordered & ifi need any others in the future i will be ordering them from you'”

Helpful Report

“Very quick delivery, easy ordering system, and got exactly what I required.”

Helpful Report

“Brilliant.”

Helpful Report

“The part had been hard to track down so we were pleased to locate it on this website. A great price and product and fast delivery. Thanks Bob”

Helpful Report

“good product and good service”

Helpful Report

“Fitted well and on time”

Helpful Report

“Parts were at a competitive price, arrived on time and were a good quality.”

Helpful Report

“Products arrived on time and were 100% as I expected, price was better than competitors.”

Helpful Report

“Hexagonal nut covers. Easy to order via the website, good communication throughout the transaction and the order dispatched and received very promptly. I’m pleased I found this company and would not hesitate to recommend them to anyone. Thanks, Mike Thomas.”

Helpful Report

“What we ordered was delivered very promptly and was exactly what we wanted - the service was excellent.”

Helpful Report

Vital Parts is rated 4.7 based on 3,003 reviews