Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only website with the info and products I needed, and savvy sales person as well.”

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“Their service excellent/ called quickly when they needed to substitute a part ordered and send a suitable alternative.”

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“Perfect for my squeezy bottles!”

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“Products arrived quickly and as advertised”

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“Seem very good but haven't used them yet.”

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“good range and excellent service”

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“Products delivered as ordered, and promptly”

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“Excellent useful product, at a very fair price, instead of tape and rubber bands a simple professional way to seal your hydraulic/water hoses”

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“Just what I wanted. Good quick service.”

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“Smooth transaction”

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“Perfect will use again”

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“Excellent service. Fast delivery. Sent me a really nice email and refunded a PayPal payment I accidentally made twice!”

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“Excellent range of product sizes reasonably priced, good communication from company regarding a product out of stock and given option to cancel order for a full refund if not prepared to wait. However item was available earlier than expected. Only slight issue I found was that the round and square options have the same coding and are alternative so it#s easy to pick the wrong shape”

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“Quality and service were first rate.”

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“Excellent service and all parts fit well”

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“Excellent service again. Parts came as ordered in short time and have now all been fitted where required. Many thanks.”

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“parts and service first class”

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“nice fast service have not usedproduct yet”

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“Sales were very helpful sending out a sample as I was unsure of my requirements. Both the sample and the order were received very quickly. Very pleased with the product.”

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“Hi, you twice sent the wrong size leg inserts, 10mm instead of 20mm. I have returned them to you and asked if you can send the correct ones. many thanks.”

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Vital Parts is rated 4.7 based on 2,995 reviews