Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,996 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got 2 sizes of plastic square tube endstops samples sent, and was able to confirm I had chosen correctly from the guidance on the website. My order arrived and I was able to ensure ALL our Community Centre chairs had plastic feet, and wouldn't scratch our newly expensively refurbished floor for Jubilee weekend, or on into the future.”

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“Great range, fast delivery, always my first choice.”

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“Good selection, good price & quick delivery. Will use again”

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“Queried 2 sizes of square metal tube end plugs for Community Centre chair feet. A sample of each size was sent, and I could confirm that I had chosen the correct size using the guide information on the website. Ordered the required number, and they arrived within a few days, and I was able to ensure ALL our chairs had plastic feet and didn't scratch our Community Centre's expensively renewed wooden floor over the Jubilee weekend, and on into the future. Keeping the details for future use!”

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“Good range of products, minimum orders sizes didn’t seem to be a problem. Products arrived promptly and all worked. Overall great experience would definitely use again.”

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“Good products, decent pricing, efficient delivery”

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“Very efficient service. Staff helpful. Product fitted and was exactly what I needed. Thank you.”

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“Quick efficient service, easy website!”

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“Efficient service”

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“Gr8 service and item perfect”

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“Parts received quickly and fit well”

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“Rubber feet ordered for table and chairs delivered as stated and with fitting screws”

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“Just what we needed, quick efficient delivery good price thank you”

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“Excellent quality, value for money, and quick efficient delivery...I will buy again from Vital Parts.”

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“Wow...now this IS service. Placed order (first of many I hope) with VP. Received a call from a very helpful assistant (Emily I think) who advised that certain parts were not available and provided guidance on alternatives. These turned out to be just fine. All products were of excellent quality and delivered very promptly. Finished the job ahead of schedule making me and my customer very happy.”

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“quick delivery, the parts do the job.”

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“Excellent product, speedy delivery all over great experience”

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“post caps done the job , very satisfied , many thanks , Col”

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“Really fast response for a small order, well packaged , arrived within quoted lead time and all items looked and performed beyond stated description. Happy to recommend Vital Parts and will use them as regularly as I can in the future.”

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“Good accurate information on website, speedy delivery, items were as described.”

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Vital Parts is rated 4.7 based on 2,996 reviews