Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,996 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, no problems.”

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“Really delighted with the replacement rubber feet for my four resin weave patio chairs, they fit perfectly and were easy to fit, restoring my garden furniture to look like a new set.”

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“Ideal products at a very competitive price. That's why I shop at Vital Parts.”

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“Just what we needed arrived promptly. Would use again”

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“Great service, quick delivery and quality products .”

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“Good quality felt and steel screw-on feet for chairs and tables very neat”

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“Very efficient. I had to call the company to get more information about the product and the choices I had. They were very helpful and helped me choose the right product (adjustable feet for patio chairs) and they worked perfectly.”

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“Excellent customer service”

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“Delivered efficiently,great price matched exactly would recommend to anyone”

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“Item arrived within advertised time, good quality and does the job I bought it for”

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“Great quality parts that are hard to find elsewhere Fast delivery as well thanks”

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“Quick and efficient, with a product perfect for the job”

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“Excellent customer service. They didn't have the color of the product that I wanted, CS was straight o the phone to explain and apologise. They even sent it express mail as a goodwill gesture. The product was exactly as described. Overall very pleased with this company. And as a side note, it was only a small order.”

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“Great choice of grommets and washers to choose from with a good price and quick delivery definitely be back, thanks”

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“Quick, accurate and courteous. Highly recommend”

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“Very happy with the service easy to understand website and prompt delivery”