Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,996 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good”

Helpful Report

“Prompt delivery, good items, very happy”

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“Excellent service, item arrived far sooner than stated. Item as described and good quality.”

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“Excellent service with prompt delivery and a good quality product range.”

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“Screw-On Felt Furniture Glides 28mm fitted to Neptune dining chairs used on a tiled floor. A well made product which so far is working brilliantly. The chairs glide over the floor silently which is a fast improvement on the "glides" (scrapes) that came as standard which had hard edges, caught on the tile grouting edges and were noisy. My only reservation is longevity but in all honesty they are so good that if they last a year I will be happy to replace them with the same again.”

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“Excellent service. Very helpful staff”

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“Very fast turn around and great item.”

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“Parts arrived on time and fitted perfectly.”

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“Good service and quick delivery. Sturdy product. Am well pieased”

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“Great service”

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“I required a low profile foot, missing from a 2nd hand purchased table, once I identified the exact part that was required, it was easy to locate on the Vital Parts website, whilst on the website I found a few other items that I required, ordering was straight forward and the parts arrived swiftly.”

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“Out standing customer service and very competitive prices, will use this company again.”

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“The experience of shopping for parts was made simple with Vital Parts. I would recommend this website for anyone interested in their merchandise.”

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“I rang up and spoke to Michael. He was very helpful as I couldn't see what I needed online, he directed me to the item through the website very quickly. He also had very good product knowledge and made the buying process very quick and easy, I ordered at around 11 am and I arrived the next day. Couldn't have asked for better service.”

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“Parts arrive in a shorter time than stated. Easy to deal with company”

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“Excellent product,customer service and fast delivery would recommend”

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“Service good - parts can't be reviewed as they are for a project that the customer is fitting themselves.”

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“Excellent ferrules, came quickly.”

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“Good product and service”

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“Always a good port of call for my classic car bits - They often call and offer alternatives - A very dilligent vendor”

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Vital Parts is rated 4.7 based on 2,996 reviews