Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 2,999 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a good port of call for my classic car bits - They often call and offer alternatives - A very dilligent vendor”

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“Speedy delivery and the goods were far superior to those I had previously ordered from a well known online retailer. Would definitely use them again”

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“Web site was very clear and detailed, enabling me to identify exactly what I needed. Delivery on time and in good packaging. The goods fitted exactly, are well made (exactly as per description) and look great. Thanks a lot Vital Parts! Michael from Wimbledon.”

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“RIght parts arrived quickly”

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“Great service polite staff arrived on time 10/10 very happy”

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“Very helpful, the colour caps I chose were out of stock and a lady rang to offer an alternative which was appreciated! Prompt service!”

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“Parts turned up on time and well packaged with no damage, the specifications were as ordered and completed the task they were purchased for .”

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“good communication.”

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“Excellent online ordering and received goods very quickly. Would highly recommend.”

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“Excellent people to deal with, Massive stock, with very helpfull and knowledgeable staff who provided a very quick no nonsense solution to my requirements, will definitely use again 👍,”

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“Excellent service for supply of scarce items. Quick and efficient”

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“Ordered a pair of wiper blades (via E-bay) Items arrived very quickly and were very well packaged. Communication from Vital parts was good. I considered the cost (includingP&P) extremely competitive. All these points considered I would feel confident in ordering from them again and would recommend others to look and see if they have the items you require. I am a very happy customer!”

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“This was again a fast smooth transaction especially to N.I. Recommended.”

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“I needed a specialist steel ball with thread and they had exactly what i needed..thank you!”

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“Convenient online ordering with efficient telephone follow-up. Thank you.”

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“Ordered some 25mm x 9mm rubber feet for use on a serving board. Great product, exactly what we needed and swiftly delivered. Top service. Recomend.”

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“Good service, excellent products.”

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“Great service, Thank you.”

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“Very easy to order the correct size of parts from the website, especially like being able to order samples before placing an order. Very helpful staff on the end of the phone.”

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“Easy to use web site 7 prompt delivery”

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Vital Parts is rated 4.7 based on 2,999 reviews