Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,001 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was it me not reading the dimensions of the sofa feet, or the dimensions not being clear enough or incorrect? Anyway, I got feet that were half the height I wanted, but fitted them anyway for the time being. Will order some more, but not sure where from.”

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“Yes good quality product. Just what I needed. Quick delivery even from the UK. Couldn't find locally Shipping added to cost Would order again if needed”

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“Very good product”

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“Perfect fit”

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“Just the job, robust, durable and so easy to install, no more cables straggling over the desk tops.”

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“Very helpful hadn’t got exactly what I ordered but rang to to offer alternative instead of just sending one and hoping I’ll keep it ,next day delivery as well brilliant the alternative was spot on so I would recommend this company 100%”

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“Customer Service is second to none!!! Lisa went the extra mile to try to help me.”

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“Very helpful company. Online chat was good and I got exactly what I needed to complete the refurbishment of my old chairs.”

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“Staff are wonderfully helpful, I found the web pages a bit slow and clunky, could maybe do with a refresh and clearer signposting.”

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“Found the perfect part I was looking for on Vital Parts' website. Really fast delivery, great service.”

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“Good quality plugs .Nice tight fit , ideal for the job and all at a good price.”

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“Just what I wanted and very fast dispatch - Recommended”

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“Very easy to order online with really good delivery. No complaints. Would recommend.”