Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you! Items arrived as ordered, just need to find time to fit them! Very pleased with the service and product.”

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“Parts ordered and received very quickly and in good condition. overall excellent service provided.”

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“The items look fine. Haven't had a chance to use yet.”

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“I was delighted to find the "feet" I needed for my old chairs. Even more pleased when they came quickly and were easy to fit. Thanks Guys.”

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“Excellent product, exactly as stated on the website. It means my mother-in-law's stool is now usable again. May God bless you all.”

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“Excellent supplier with excellent goods and excellent service, thank you.”

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“Great range of products. Easy to order small quantities and fast delivery. What's not to like?”

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“Fantastic customer care and very speedy delivery. Thankyou!”

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“Very fast service, and items fitted as discribed. Would use again. 0”

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“Happy with product. good service and prompt delivery. Well packaged. Thank you”

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“The “vital parts’ gave life to an old bathroom stool.”

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“Parts arrived today at 2.30pm safe and sound. They are spot on for the job.”

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“Very quick service delivery within a few days.”

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“Extremely good service and customer care, it would be helpful if a vat receipt was issued with the goods rather than having to request one, this is the only reason I did not click the star Very Good.”

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“Was it me not reading the dimensions of the sofa feet, or the dimensions not being clear enough or incorrect? Anyway, I got feet that were half the height I wanted, but fitted them anyway for the time being. Will order some more, but not sure where from.”

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“Yes good quality product. Just what I needed. Quick delivery even from the UK. Couldn't find locally Shipping added to cost Would order again if needed”

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“Very good product”

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“Perfect fit”

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“Just the job, robust, durable and so easy to install, no more cables straggling over the desk tops.”

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“Very helpful hadn’t got exactly what I ordered but rang to to offer alternative instead of just sending one and hoping I’ll keep it ,next day delivery as well brilliant the alternative was spot on so I would recommend this company 100%”

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Vital Parts is rated 4.7 based on 2,995 reviews