Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery and product was just what we needed”

Helpful Report

“Good quality parts arrived in timely manner, although postage charge was a little expensive.”

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“Upon ordering the wrong size plastic feet for our dining chairs, vital parts customer service was outstanding.The new feet were sent out and arrived with 24 hours.Great service guys ,thanks.”

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“Items as expected with a very prompt service - Many Thanks”

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“Small customer, less than 40 items and their website could quote in zillions..found what I wanted after reading their "support" info. Parcel and paperwork arrived quickly, everything was exactly as they said. First 24 caps went in perfectly on the first job and really finished it off visually but more importantly - practical. Definitely a company I will deal with again.”

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“Excellent result, fitted to heavy lounge chairs. Bonding self adhesive very strong and the composition of the felt produces just the right effort required to easily move them over a wooden floor.”

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“My order - 4 x M6 articulated feet - arrived within a couple of days and are just the job for my garden table. Vital Parts also kept me well informed of the progress of my order.”

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“Good product and service.thank you.”

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“Just as described and delivered promptly. Good service”

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“excellent service and product. easy to use website. very helpful with my phone enquiry”

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“Good range of items with clear specifications and good delivery time”

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“Parts arrived in good time and good quality”

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“The products are good and the delivery is quick.”

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“Ordered 8 rubber feet for stools with tubular legs. Items arrived sooner than expected, looked to be good quality and fitted perfectly. Very satisfied.”

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“Product fitted well and delivery was very quick :-)”

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“Exactly as aspected and super fast delivery!”

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“It was perfect.”

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“I ordered walking stick ferrules in 3 sizes, which arrived in good time and I found the size that fitted perfectly, which I have been using on my new walking stick since then.”