Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“Haven't fit the feet fully as yet but they look to be just what I wanted.”

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“First rate from the excellent online description of small parts, which met my requirements exactly, through to fast despatch and arrival. Also, I had email with their customer service and the fast and polite response from them meant that I would not hesitate to recommend them.”

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“Quick, easy, efficient and effective.”

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“Very fast delivery! Good product, exactly what I ordered. I will be ordering again”

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“Parts arrived as promised on time and fitted exactly. Think shipping costs to France were a bit expensive compared to other costs from UK suppliers.”

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“Very Happy with the product and excellent service strongly recommend”

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“A vast array of parts for lots of conceivable situations. Found parts for my needs very quickly and unbelievably cost effective. A proper Aladdin's Cave!!”

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“Very good,”

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“Repeat business. Still great service”

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“it is impossible to give review when I still do not have the parts”

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“Great product. PVC handles fit my pull up bar perfectly. Fast shipping too. Recommend”

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“Small order, so wasn't expecting much. Very fast response. Product exactly as advertised and expected.”

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“fast efficient service-parts are perfect for the job and very reasonably priced-thanks you”

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“Required advice on a small order, politely and helpfully answered. Order promptly delivered. Thank you”

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“Nice to find a local company selling plastic items. Only criticism I had was I ordered items online to believe everything was in stock only to receive a phone call minutes away from collecting my items to be told you were out of stock on some items. The lads in warehouse did a grand job on trying to find an alternative.other parts turned up by post.overall very pleased with service and would recommend and use company again.”

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“Items arrived quickly and were exactly as described”

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“Good range of parts with rapid delivery”

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“Helpful staff able to advise with product - knowledgeable. Great product exactly what was needed! Would happily return to company”