Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt dispatch of well-described goods was much appreciated.”

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“Excellent customer service. I had a bespoke requirement and the help and advice I received when calling vital parts was second to none.”

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“all came on time and look good”

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“Extremely helpful and accommodating.”

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“Very good but unfortunately I ordered the wrong size”

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“Loved the feet, they just finished of the stool I made for my daughters friends wedding present. They could have maybe arrived a day earlier but that was down to the Royal Mail not Vital Parts, they couldn't have been more helpful. Thank you”

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“Great website with an amazing choice of items available. Great products ordered and delivered really quickly.”

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“Just what i was looking for to support the tray on a morrocan spider leg tray table,this product fitted the job perfectly,dispached very promptly,very happy.”

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“Staff were very helpful”

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“Great range of products it’s difficult to find elsewhere. Fast delivery, highly recommended.”

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“Excellent service”

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“Product arrived promptly and fits perfectly. Thank you”

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“first class service and help in getting the right parts. Many thanks”

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“Prompt and good”

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“Perfect. Nut covers. Just what I needed and couldn’t find anywhere else. Well priced and speedy. Thank you.”

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“Absolute quality product but especially the customer service Thanks very much”

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“Very efficient service and the spare part was perfect for our requirements.”

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“Very prompt and efficient service. Will happily use again”

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“I was desperately looking for saddle feet for my chairs which didnt have it. I started looking at it and finally found that on ebay which was supplied by Vital parts. I directly went to vital parts and i found multiple products with cheapest price . I ordered only 2 parts to test the product and services and it was excellent. Then i ordered again and now i can say that i have really liked the products and excellent services. I would highly recommend this company which is very reliable.”

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“Just what I ordered. All excellent”

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Vital Parts is rated 4.7 based on 2,995 reviews