Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,001 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,001 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

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“I got Chair feet from here. Just as described , very good, recommended.”

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“Order arrived promptly, as described - very good service”

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“Exactly what I needed for a project, without having to buy thousands of pieces. Reasonable price and good delivery speed. Recommended supplier.”

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“Great product my elderly mum can now move her dining room chairs with out lifting it”

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“They rang to say they had an alternative in stock and dispatched that day. Very efficient.”

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“Brilliant service, great company when you need those little bits you would think hard to find! Postage was very prompt too”

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“Prompt dispatch of well-described goods was much appreciated.”

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“Excellent customer service. I had a bespoke requirement and the help and advice I received when calling vital parts was second to none.”

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“all came on time and look good”

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“Extremely helpful and accommodating.”

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“Very good but unfortunately I ordered the wrong size”

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“Loved the feet, they just finished of the stool I made for my daughters friends wedding present. They could have maybe arrived a day earlier but that was down to the Royal Mail not Vital Parts, they couldn't have been more helpful. Thank you”

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“Great website with an amazing choice of items available. Great products ordered and delivered really quickly.”

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“Just what i was looking for to support the tray on a morrocan spider leg tray table,this product fitted the job perfectly,dispached very promptly,very happy.”

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“Staff were very helpful”

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“Great range of products it’s difficult to find elsewhere. Fast delivery, highly recommended.”