Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,995 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

“Mostly an efficient service and quick delivery, but wrong srock levels occasionally lead to unexpected short delivery. Accessible and helpful sales contact, but having delivered parts to the wrong address, was completely unable to recover and redirect them.”

Helpful Report

“We bought retractable wind breaks for our Patio and the poles that hold the windbreak required covering from weather and little fingers, who thought it sensible to drop toys down the catch poles. The covers received fitted perfectly and so if you are buying Retractable windbreaks for your patio come her and get the covers for the poles.”

Helpful Report

“Ordered some parts to be used for protecting a laminate floor from heavy metal sofa legs. Great products, exactly as described. Good and prompt service and very good value.”

Helpful Report

“Well made products, well packaged and delivered in timely manner. I would like to see wider range of products ( I needed to trim the end caps as I am using a tube with a thicker wall).”

Helpful Report

“Great seller, good communication throughout the buying process, and the order arrived fast and in good order.”

Helpful Report

“Perfect for the job at a perfect price.”

Helpful Report

“great customer service. very helpful in finding the right part for our business.”

Helpful Report

“Great staff and good service Would definitely recommend”

Helpful Report

“Exactly what i ordered, and came quick thank you”

Helpful Report

“the parts have sorted the problem i had, they arrived on time”

Helpful Report

“Did what it said on the box”

Helpful Report

“Great plugs. I use them as cone caps for washing machine outlets. Great fit and easy to remove.”

Helpful Report

“Very good service, easy to communicate with via email. Nice to be able to talk to someone in person who will deal with your queries swiftly.”

Helpful Report

“Good service and had just the right adjustable feet and threaded inserts for the job I wanted.”

Helpful Report

“Only place I could find what we needed. Thank you.”

Helpful Report

“I needed a relatively straightforward part but finding the right size was a real challenge. Got there in the end with these guys and customer service was excellent. Thank you.”