Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.73

4.7 Rating 3,003 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 3,003 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

Write Your review

Tell us how Vital Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vital Parts 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered promptly and correct order.”

Helpful Report

“Everything supplied just as described, prompt delivery .”

Helpful Report

“Just as described and work well.”

Helpful Report

“Excellent web site and products. I have used them several times and have always been pleased.”

Helpful Report

“VERY GOOD SERVICE ....VERY POLITE AND SWIFT DELIVERY”

Helpful Report

“Product was acceptable but service was UNACCEPTABLE You offer a next day service but it took you four days to ship Did not even get an acknowledgement of my complaint”

Helpful Report

“Exactly what I needed for our recliner chairs. Every time we move the chairs at least one of the tilting feet breaks. Had to order more than I needed because of minimum order value but at least we have some in reserve now. Many thanks for the quick service.”

Helpful Report

“I ordered 7/16 black nut caps, unfortunately, I had to wait for the next manufacturing run but it was worth the wait. I was kept informed at all times as to when they would be delivered. Thanks a lot for a great service.”

Helpful Report

“Service was superb, ordered on Friday night and delivered late afternoon on Saturday. Can't get any better than that!”

Helpful Report

“Fast and efficient service received from Vital Parts, very pleased with the items received and would definately recommend this supplier.”

Helpful Report

“Locking handles 12 mm diameter male thread arrived on time and very good price”

Helpful Report

“Customer service gave easy contact, excellent response and rapid and effective action.”

Helpful Report

“Good service”

Helpful Report

“Brilliant, arrived promptly, perfect fit!”

Helpful Report

“Excellent just what I wanted”

Helpful Report

“Great price and product.”

Helpful Report

“The plastic chair leg inserts were perfect”

Helpful Report

“Excellent service. Very helpful and follow up”

Helpful Report

“Good product fitted exactly”

Helpful Report

“The plastic knib has started to snap off from the feet resulting in no grip and it just moves around the tubular steel chair frame... Not fit for purpose !!”

Helpful Report

Vital Parts is rated 4.7 based on 3,003 reviews