Vital Parts Reviews

Name: Vital Parts
Address: Unit 17 Palace Industrial EstateBircholt Road, Maidstone
Rating: 4.74

4.7 Rating 2,996 Reviews

94 %

of reviewers recommend Vital Parts

4.7

Based on 2,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vital Parts:

We are a friendly and innovative Plastic, Rubber & Metal Components company based in Maidstone, Kent. Supplying a wealth of standard and bespoke products for use in a number of Industries from Automotive to Hospitality.

We operate online through our ecommerce store, offering free samples, next day delivery and complimentary 3-4 day delivery on every single order.

Visit us today at https://www.vital-parts.co.uk

Visit Website

Phone:

01233713581

Email:

customerservices@vital-parts.co.uk

Location:

Unit 17 Palace Industrial EstateBircholt Road
Maidstone
ME15 9XU

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Vital Parts 5 star review on 21st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived through my letterbox ahead of the estimated delievry date. Exactly as described; great quality, great value; great service.”

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“Great service and quick delivery. Very helpful really would recommend them”

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“Prompt and accurate service. Goods fit for purpose”

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“Prompt and thorough service as always, no matter how small the order.”

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“Excellent product, competitive pricing, good communication and quick delivery. Highly recommend”

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“Parts were as ordered, were delivered on time and fitted perfectly.”

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“Great products at very good prices.Free samples are a good idea,so you know the product is what you require.Wide range of products on offer.Sales team were brilliant!. 1 st class company to deal with,many thanks.”

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“Products arrived as described, and promptly. Good service and I will be using it again soon.”

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“I ordered replacement rubber feet for my garden chairs. The web site was set out clearly. The order was processed rapidly and theorems delivered ahead of time. The quality of the items was very good”

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“I ordered plastic feet for my dining chairs. Guess what they delivered? Plastic feet! Yay! I couldn't be happier. 😁”

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“Excellent product and prompt delivery.”

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“Quick delivery. All parts received as expected”

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“Brilliant service, even though I wasn’t a big spender.”

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“Samples were supplied by first class post to check product in application before ordering. Very good service.”

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“Item turned up quicker than expected and better quality than expected will use again”

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“A very professional company, very efficient and really interested in helping you find the right product!”

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“Vital parts were superb. We had a pretty trivial requirement - 3 "stoppers", they assisted in selection by recommending the best material to use. When they discovered that the one they had suggested initially was out of stock, they proposed an alternate. The items arrived very quickly and were perfect. All this for a £15 order, I am well impressed Greg Taylor”

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“I have been delighted with the service I have received for Vital Parts - and equally as delighted with the parts themselves. When I rang for advice on which item would best suit my requirements I spoke to genuinely concerned and helpful staff. I cannot reccommend this firm highly enough.”

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“I ordered some Square Metal Threaded Insert from Vital parts online store, the site was very easy to navigate and I found what I needed without any trouble. The items were in stock and I ordered at approx. 11.00hrs and they were dispatched the same day which was really excellent service. The inserts have been fitted without any problems and were exactly as described.”

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“Fast efficient service.”

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Vital Parts is rated 4.7 based on 2,996 reviews