Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.87

4.9 Rating 802 Reviews

97 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

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Vintage Sofa Co. 5 star review on 8th June 2023

Debbie

Vintage Sofa Co. 5 star review on 5th May 2023

Justine Kingham

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Anonymous

Anonymous // 01/01/2019

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“We love our olive green sofa. Excellent service. Best comfy sofa!”

Vintage Sofa Co. 5 star review on 1st April 2022

Helpful Report

Wow, your home is stunning! So glad we were able to help.

“Excellent product and service quick delivery over the moon couldn’t be happier with my purchase”

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What a beautiful home. So glad we were able to help.

“Quality of the product is very good. Overall the communication was fairly poor which led to missed delivery dates etc. Perhaps says something that we are being asked for a review over 3 minths after delivery”

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“I love the sofa I purchased, would love to purchase another one but the price is a little much. Either way, love it!”

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“The staff at the showroom in Halifax are brilliant; very welcoming and helpful. We purchased two Howard sofas and a large rug, all of which are gorgeous. The sofas are easy to clean (we have small children) and the rug looks brand new after a quick vacuum. All in all, we're very happy with our purchases and the level of care and assistance provided by the staff.”

Vintage Sofa Co. 5 star review on 30th March 2022

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“Great sofa - guests love them as much as I do. Excellent communication and customer service throughout the whole purchase process. Thoroughly recommend”

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“Fantastic service and quality products, the staff are amazing and make you feel very welcome upon every visit, the after-sales service is also exceptional. I would highly recommend a visit to the Vintage Sofa Company.”

Vintage Sofa Co. 5 star review on 28th March 2022

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Thanks for the review Michael, we really appreciate it.

“A beautiful teal sofa! Sturdy and exceptionally comfortable. Delivered within 6 days. It looks amazing in our new home.”

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“Fantastic, patient support from Katie during the purchase process - have never ordered a sofa online before and it was a great leap of fath! But the sofa is perfect in every way - we love it.”

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“The amazing sofa I brought from here looks fab and is very comfortable too, I would defo buy another one-off this company friendly people.”

Vintage Sofa Co. 5 star review on 27th March 2022

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“Good service choice and quality.”

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“A fabulous shopping experience…all staff very accommodating and the coffee and homemade cake is delicious. Always a pleasant visit …Jules”

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“Beautiful sofa, comfy and elegant and exactly what we were looking for. The service from vintage sofa was excellent. We were moving house and they held the sofa until we were ready for it. Good communication throughout.”

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“Beautiful couch and love it very much”

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“We bought a couple of items from Katy which we absolutely love. We had a item that has a damaged leg on the arm chair., after we unpackaged it. Katy could not of made the process less stress fill, we simply brought it back to the shop and got a replacement one straight away. Only reason we drove to replace it was because that’s how we collected it, i.e. we didn’t opt for delivery. Thanks again Katy and your amazing team. Regards. Rudy.”

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“Not as expected poor delivery service cushions not included when you buy direct are included if you buy from retailers staff very helpfull at point of sale terrible after they have taken your money customer service very rude and condescending”

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Hi Stephen, Thank you for your review. If ever there is a query or issue with delivery please contact our customer service team who will help on 01422 761000. Some of our ranges come with scatter cushions included as described in the description of the sofa ranges. In addition to this we stock accessories available for purchase and delivery with furniture orders if required and our team can help answer any queries about these too.

“Great quality furniture, amazing place filled with great home furnishings ideas”

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“Excellent service from Vintage Sofa Co - purchased a sofa which I was so pleased with I went on to buy 2 matching chairs. Easy to deal with and swiftly delivered. Would use again.”

Vintage Sofa Co. 5 star review on 26th March 2022

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“Sofa looks nice but wouldn't say its crafted. Cushions not well stuffed; after a years use no longer meet. Delivery was chaos and came in 2 long instalments.”

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“A wonderful Aladdin’s cave! Love my chair and footstool 😊”

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Vintage Sofa Co. is rated 4.9 based on 802 reviews