Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.87

4.9 Rating 870 Reviews

97 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 728881

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

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Vintage Sofa Co. 5 star review on 8th June 2023

Debbie

Vintage Sofa Co. 5 star review on 5th May 2023

Justine Kingham

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Anonymous

Anonymous // 01/01/2019

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“Customer service excellent. Track and trace on delivery, invaluable. Sofa itself, exceptional. Very good quality. Overall a very good experience. Would definitely recommend. Thank you.”

Vintage Sofa Co. 5 star review on 8th February 2023

Helpful Report

“Very polite. calm .helpful lady. Also reassuring about delivery time and practice. Happy to know processed throughout in the UK For quality item, the price suited me. very satisfied today.”

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“Another visit to the incredible Vintage Sofa Company, called before hand to make sure the wonderful Ella was working as she is just brilliant. As always the Customer Service is outstanding and the coffee and chocolate treat is as delicious as the furniture ❤️ The fabulous Empire chair in Cheetah Cream ordered to complete my vision for my sitting room.. not long to wait now .”

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“Henri really took the time to listen to what we liked and understand what we were looking for. He was easy to relate to, had a great sense of humour and made the whole experience feel relaxed and personal rather than just another sale. You could tell he genuinely cared about helping us find the right thing rather than simply trying to sell us something.”

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“Had such a lovely experience at Vintage Sofa Co. The showroom itself is incredible, but what really stood out was the service from Henri. He was genuinely one of the nicest and most thoughtful people we’ve dealt with. His manner was so calm, friendly and welcoming, and at no point did we feel rushed or pressured into making a decision.”

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“Absolutely love Vintage Sofa Co! Such a unique selection of furniture and an amazing showroom. Henri was really friendly and helpful throughout. Would definitely recommend!”

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“Such a lovely experience from start to finish. We were made to feel really welcome and Henri was always on hand to help, very friendly and patient throughout. Nothing was ever too much trouble and the whole visit was a pleasure!”

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“Absolutely amazing experience! Henri was so helpful and patient with us from start to finish and really took the time to help without making us feel rushed at all. The showroom itself is spectacular, there’s so much to look at and it’s full of really unique pieces. We ended up buying three Boho Floral paintings and couldn’t be happier with them. Would definitely recommend visiting!”

Helpful Report

“We placed a substantial order for several items with Vintage Sofa Co. The planning started before Christmas last year, and we were lucky enough to accidentally come across George Lees on the phone. It started with a pleasant chat with George about our expectations, followed by a showroom visit , culminating in placing the order in August. The showroom is wonderful, we felt we could spend a day there browsing and taking photos for new ideas. The welcome at the showroom is very pleasant, with coffee and chocolates. George is an absolute star, he understood our complex logistics for delivery immediately and spared no time to come up with the best option for international delivery. He definitely deserves a medal for his enthusiasm, manners and calm, non-pushy but effective customer service. A 6-star experience altogether!”

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“I called directly regarding a furniture item I could no longer see on website. I was helped immedately by George - stellar customer service. He helped me source item I really wanted at last seen advetised pricing. I am very grateful for all his assistance.”

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“Rather than ordering online we decided to make the trip from Essex to the showroom, we were not disappointed. It is a fantastic place to visit, the building is magnificent and totally peaceful. On arrival we were offered a drink and biscuits and George (sales guy) told us the layout of the wonderful mill showroom. Once we told George what we were looking for he showed us around and had various ideas which worked for us. We went back the following day and made our purchases but the great thing was at no point was George pushing and we felt totally relaxed. (Can’t stand pushy sales..) Certainly recommend the visit and George was superb….as I imagine all the other staff are. Brilliant experience!”

Helpful Report

“Wind your way through postman-pat-like lanes in Halifax and cut into the side of a hill is a converted mill, the interior of which is a wonderland of whimsical decor, eccentric and formal furniture and glorious materials. Be prepared to spend many hours there - we travelled from faraway as their website was soooo much better than the standard fare. George and the team are fantastic, the communications were brilliant (check what they have before you go, they'll do what they can prior to arrival) and the sofas were delivered - free of charge - within 10 days. We will definitely be back for a matching footstool, we can't recommend them enough!”

Helpful Report

“Fama Mondrian Recliner Armchair Scrolling on social media and fell in love with this beauty but was really worried as I live in Northern Ireland and have very narrow doors on my house. Becca could not have been more helpful doing online calls so I could see the chair get an idea of what it was like to sit in, no question was too much bother and was answered promptly unlike other businesses I have been using. Becca arranged delivery and it was very fast and easy - just got through my door by a whisker as promised. I am so delighted with chair and service and will be telling friends. Have photo if it helps.”

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“My partner and I visited The Vintage Sofa Co yesterday the 22 August, just over a couple of hours from North Wales, into beautiful Yorkshire and BOOM we are there! After salivating over their stock online, and having a general idea from reading other reviews that it was a gorgeous showroom, I knew it was going to be lovely, but the reality far exceeded any expectations I had. We were met by a lovely member of staff called George, who firstly welcomed us with a brew and a really cute piece of cake. George then showed us around the layout of the 2 floor gorgeous showroom, mentioning that the upstairs was more structured whereas downstairs was a a lot to feast on for the eyes as it was a bit more chaotic. We thought it was a delight! I have never seen so many absolutely stunning pieces, extremely well laid out with every little detail taken care of. There are ipad's in every display to look at different options, size etc, fabric swatches on every sofa, with tape measures everywhere, which is what people always forget! It's the amazing attention to detail and obviously the fantastic stock which just makes this place an absolute dream! So so many items to drool over from the obvious, to rugs, ornaments, pictures, lights, you get the idea..its an absolute bohemian dream come true..an "Eclectic Emporium" of stunning pieces..needless to say I will be back to buy more! Thank you V.S.C ..X”

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“I had been debating on whether to order a sofa online without actually seeing it in person, but couldn’t resist as they looked so good. This is definitely the best sofa I have bought, as it’s made to order we had to wait a while but worth it. Beautiful colour purple velvet, the quality is amazing, deep feather filled cushions, its everything I wanted it to be.”

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“Very safe to order on line in seen. My Hartington sofa covered in leaf green cord velvet is perfect. Sturdy, made well, sprung base, price amazing too. Delivery went very smoothly. It’s just beautiful. I was looking at sofas up to £3,000 but you could get better than this sofa under a £1,000!!! I assure you. Staff were lovely in communication skills. Samples sent (with tea/coffee and cookies) lovely touch. Quality all the way. I commend you all from start to finish.”

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“This was the best furniture buying experience we have ever had! George (our host) was brilliant,engaged enough to show he was helpful, knowledgeable and approachable but then left us to meander through the amazing set up. Having recently been to numerous high street shops and finding it difficult with pushy salesmen and boring furniture, this was just in another league! Thank you vintage sofa co”

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“Who says travelling 250 miles up North to purchase a sofa is too much!!!! When I found the sofa of my dreams online - aptly named "Dopamine" in Opulence purple velvet, I didn't let the 5 hour journey from Surrey daunt me. And I'm so glad we did venture because not only did we purchase the sofa but what an experience! The mill is incredible, the staff were wonderful and I could have spent hours (and £££'s) wandering around. I can't wait for delivery and thank you George for being so welcoming.”

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“Saw a sofa online at the vintage sofa company so decided to drive the 100+ miles to see and try in person. The showroom is a wow! Loads of choice of sofas and accessories. A warm welcome and a guided tour from George led us to the sofa. It was exactly what we had been looking so long for. The sofa is well made, sturdy and the fabric is so luxurious. We were left to take our time over the decision no hassle from George who was available to answer queries- thank you George. We have ordered and excited for delivery. We even ordered an accessory that we we saw and fell in love with. The showroom is amazing with a huge choice of designs fabrics and accessories to browse and choose from, this place is a destination action in its own right. What a great example of a small British company offering good quality, competitive pricing and good old fashioned service.”

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“Amazing show room and even better service. Personal touch, really helpful and friendly, nothing too much trouble. Thank you George”

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“So I’ve been drooling literally for years iver vintage sofa company sofas and chairs and finally I own some! And they are gorgeous and decadent and the most comfortable. We had such a awfully hard and old sofa that had been with us house move to city move and now having sofas we feel proud of is great and I love seeing friends sink into them and my kids love them … maybe too much as I’ve told them they aren’t for bouncing on 😂 ordered a sofa and a sofa bed. What was great is George was so helpful and gave great advice about sizing and feel and whether to go for one with more cushions. I really wanted the same Opulence colour in the sofa but it didn’t come in that and they recently stopped doing requests but I said I was willing to wait as I’ve waited this long I wants do my what I wanted. So George made it happen and I was told for the sofa bed a long lead time of September only to find it arrive July!!! Honestly service and quality has made the wait to finally get sofas from here worth it - next is a chair !!”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 870 reviews