Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.86

4.9 Rating 695 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

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Vintage Sofa Co. 5 star review on 8th June 2023

Debbie

Vintage Sofa Co. 5 star review on 5th May 2023

Justine Kingham

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service excellent. Track and trace on delivery, invaluable. Sofa itself, exceptional. Very good quality. Overall a very good experience. Would definitely recommend. Thank you.”

Vintage Sofa Co. 5 star review on 8th February 2023

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“We found the Perfect Sofa and Cushions! Would definitely recommend. So glad we found the Vintage Sofa Co.”

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“Peacock eye cushions arrived today, they are absolutely stunning and very good value, I don’t usually write reviews but these take breath away Thankyou”

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“The whole experience from stepping through the doors of the vintage sofa company to receiving the sofa was first class. No pressure from the sales team, very welcoming and knowledgeable and bonus…cup of coffee and brownie. Highly recommend this company”

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“We went to the showroom on the recommendation of a friend and we are so glad we did. As soon as you walk in and meet the staff and try the products you realise it’s something special and rare these days. Fantastic range of classic, craftsman made furniture, customisable and bespoke at realistic prices. We met Kate the owner and designer and experienced excellent customer service and advice. We made several purchases and now can’t wait to sit in my Oskar chair. Really enjoyed the experience. Highly recommended if you want quality and service.”

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“We ordered online so hadn’t sat on, or seen, our sofas. Arrived today as planned, absolutely delighted! Thank you so much 😊”

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“Made us so well come it was lovely there no hard sale very happy with the service wood love to come back soon thanks guys and I love what I brought”

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“What a great experience! We sat in every chair on a mission to find the right one for my husband. We were given coffee and the best Rocky road I've ever tasted! Natalie came to us a couple of times to see how we were getting on and was forthcoming with prices,options etc. After only 4 weeks we got a call to arrange delivery. Very efficient,easy to track the van on the day,polite and friendly delivery guys. Husband is thrilled with his chair,thank you!”

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"We’ll be sure to pass on your compliments about Natalie. She will be thrilled! Your feedback means the world to our family business, Kate x

“Extraordinary customer service - this is what I’ve received from this establishment, it has been nothing then pleasant and lovely journey.i have never expected to be guided and spoke to all day on Saturday to make sure that I am ok and i have all information that are necessary before I place the order, absolutely amazing , I hope in a future you will organised some courses to other companies/establishments and made sure that they understand and provide service that you do - I think In those current days that would be beneficial to others :) I really want to express my appreciation for being spoken to as human and not just another client and a speedy purchase , please keep this humanity and do not ever change it’s just nice to be nice to each other , we need more of you !!!! Never imagine that I can order a sofa and arrange specific day deliver while buying it on late Saturday evening while still being supported and guided - well done team !!!!! Thank you again !!! P.s another little personal touch that will make you all ( future customers) feel special is that I was asked to provide a photo of product when it will be placed in a property for them to see how it present itself - absolutely fabulous idea !!!!! Well done again !!!”

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Wow, thank you so much for sharing your amazing experience with us at Vintage Sofa Co., Anna It was an absolute pleasure to help you find your dream sofa. Your feedback means the world to our family business, Kate x

“What can I say !! We are so glad we found the vintage sofa company from the moment we walked in it just felt so right! The range and quality of the furniture is simply amazing. We purchased a large sofa and it looks amazing in our cottage, so much so we are returning to purchase another 3 from different ranges for the other rooms Shaun & juls”

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“We travelled from Norfolk. We opened the door and Wow!! Its is the most beautiful, amazing spaces, staff are friendly and helpful. Coffee/ tea at hand, cake, great atmosphere. It was like being on holiday. Katy is completely inspiring. Loved it! U need to go!! Mari-Anne”

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“Just back from a visit to the Vintage sofa co. We travelled from Norfolk to see if the images online were real , they are with more than could be imagined !. Greeted with drinks and cake by the lovely owner who has achieved a miraculous transformation of an old mill into the most delightful and atmospheric showroom of unique furniture and accessories , one offs and all fully coordinated by her keen eye and aesthetic talent . We were welcomed and allowed to wander through the three floor building without pressure unless you count the question of did we want more coffee and cake ! My order for a new sofa is placed and to achieve that I was supported by her to make sure it was right and would fit. Exceptional personal service provided . It won’t be the last time we go I’m sure . We were inside for almost 3 hours !. A truly indulgent, and enjoyable experience .”

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“We travelled up from Colchester to Halifax to look around the showroom in person as we were so impressed with what was available on Vintage Sofa Co’s website. Customer service is five star online and in store. And you are even greeted with coffee and cake! It is set in a beautiful rural location with stunning views and is definitely worth a visit if you are having a weekend away in Yorkshire! This has to be the most unique home furnishing store in the UK! I can guarantee you will leave with something very special for your home and feel confident in the service and product you purchased. Both in store and online.”

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“Wonderfully atmospheric place. Knowledgeable, friendly and welcoming staff. A treat to visit. Their products speak for themselves. More than happy with my purchases. We’ll done guys.”

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“From queries in placing my order, giving me all the information that I requested, sorting out a problem to my satisfaction and keeping me informed throughout - everyone I dealt with were excellent. The quality of the chair I ordered is as good, if not better, than described. Well pleased - thank you.”

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“Outstanding customer service from the moment we stepped in the show room, extremely helpful, knowledgeable & nice touch of hot drinks & cake too, excellent communication throughout. Chosen sofas in stock and super fast delivery, under a week from ordering. Delivery guys were super, tried everything they could to get the 4 seater through a very awkward space. Feels luxury sat here writing this review. Very excited for our love chair to arrive soon to finish the room off nicely to sit with our 3 & 4 seater bugsby sofas and foot stool. Definitely recommend, thanks again 💚”

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“Three families enjoying Vintage Sofa Company furniture.. When looking to replace our furniture we trusted the judgment of a good friend and took the long Drive from Lytham St Annes to Deepest Yorkshire and visited Vintage Sofa Co on the outskirts of Halifax. We visited our son Brendan and Family in York so stopped of en route.. The Showroom is over 2 floors ( lift available ) in an old Mill in what a I call an enchanted Valley it’s fabulous.. you drive down to Jowler Mill sited in a woodland with a abundance of wild life but we were greeted by a not so wild ginger friendly affectionate cat that proceeded to show us the way to the entrance ( have they taught the cat to do that?) On entering one of my many chins just dropped.. The mill was packed with quality furniture and furnishing displayed with a talented designer flare.. wow wow wow..we are then greeted by the mother of the family ( she Looked .. “Nor But a Lass”) as they say round here….she invited us to look around at our leisure and if we needed any help just call her.. it was like chatting to a family member no pressure at all. After being asked if would like-a coffee or Tea and home made brownie that looked and tasted amazing we wandered around and fell in love with the Harris Tweed and soft Anline Leather the rest is history. When our son moved house he choose Vintage Sofa also, we met the family at the mill one very warm Saturday afternoon in summer of 2022 the children were spoilt by the lovely family and allowed to sit on the display sofa without any supervision even had a photo shoot kneeing on the floor next to displays.. again the furniture looks great and is definitely kid proof.. After 3 months delay from builders Today 23/01/2024 A Long awaited delivery of our Daughters Furniture from Vintage Sofa Company. Large Corner Sofa plus a Two Seater Sofa and a large deep buttoned circular Footstool in Deep old Velvet and a beautiful Teal Colour looks sensational. The Delivery company kept the furniture and delivered it with the utmost care. They unpacked it and placed it in the exact place the customer requested then proceeded to remove all the packaging from site for recycling. First class service thank you ASB..”

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“My rocket chairs and footstool arrived today . They are perfect for the spot ...Love them . Delivered with very professional and friendly company documentation. So easy to communicate and deal with Vintage Sofa Company - they are so committed to their business and to their customets. Great service and quality products. Arrived so quickly and a fantastic delivery company too.Unwrapped my purchasrs and checked everything . Well done. Highly recommend Vintage Sofa Company and will return .”

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“Hi we have just had our jasper chesterfield two seater sofa and wing back chair with Harris tweed cushions and a Harris tweed foot stool delivered absolutely amazing and comfy so happy with our purchase Staff at the showroom where so helpful and had amazing items will definitely be going back again Thanku so much 😍”

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“d ordered two beautiful zebra print chairs a little while ago from the Vintage Sofa Company however, after hearing such positive reviews from other customers who had actually visited the showroom, we were very eager to see it in person. During the 2023 Christmas holidays, we made the journey from just outside of Newcastle down to Halifax. The journey should’ve actually taken us approximately two hours. However it ended up taking 3 1/2 due to the horrendous traffic. We were absolutely shattered when we got to the showroom however all the misery of the journey soon disappeared as we were greeted by warm and welcoming staff. We were offered hot drinks and a huge slice of gorgeous Rocky Road. We were made to feel so welcome and the arduous journey was soon forgotten. How incredible the showroom is, is almost impossible to describe, you really have to experience it in person. Once you open the front door, it’s as if you’ve fallen down the rabbit hole and have entered a magical world; like Alice in Wonderland you are surrounded by the beautiful and unusual. The sheer size of the place cannot be captured accurately in photos, it’s huge. The wonder and beauty just goes on forever and ever. It’s such an inspiring space. We actually spent 2 1/2 hours there and to be perfectly honest could’ve spent even longer as I still don’t feel that we saw everything. We left triumphant and utterly content with a gold drip coffee table, gold drip mirror and a purple quad sheepskin rug. A leopard print and zebra print sofa are on order and the excitement I feel to receive these is beyond palpable. Would I spend almost 6 hours in the car to visit again? Damn right I would, in a heartbeat 👌🏼. I cannot recommend this family business any more highly. Exquisite products, amazing staff and the customer service is second to none. To support small UK businesses in this current financial climate is so important; when you buy from a business like this you are literally helping to put food on people’s tables, not lining the pockets of corporate fat cats and buying champagne for their luxury yacht. If you get the opportunity you absolutely must visit the showroom, it will change your life 👌🏼.”

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“I am absolutely thrilled to gush about the extraordinary experience at the Vintage Sofa Company! The sheer opulence of their exquisite products, coupled with the owner's unparalleled professionalism and heartwarming guidance, transformed our sofa selection into an absolute delight. The flawless service and the sheer timelessness of their pieces create an unparalleled synergy – unquestionably, a triumphant blend of excellence!”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 695 reviews