Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.87

4.9 Rating 740 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

Write Your review

Tell us how Vintage Sofa Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vintage Sofa Co. 5 star review on 8th June 2023

Debbie

Vintage Sofa Co. 5 star review on 5th May 2023

Justine Kingham

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service excellent. Track and trace on delivery, invaluable. Sofa itself, exceptional. Very good quality. Overall a very good experience. Would definitely recommend. Thank you.”

Vintage Sofa Co. 5 star review on 8th February 2023

Helpful Report

“Visited the vintage sofa company recently I have never been to a more wonderful place. The furniture etc is stunning. The staff are so helpful and friendly We are going back from Northern Ireland with a van very soon and I can not wait.”

Helpful Report

“I visited The Vintage Sofa Company a few days ago as I had been looking online for about 6 - 12 months toying with the idea of.buying a new sofa.. I had chosen my desired sofa and wanted to take a trip to the shop just to check it out for real. And WOW is all I can say. Beautiful Shop, Staff very friendly especially our sales lady Becca who helped me to make the right choices. And the stock was just as fabulous in real life as the photos ! We had a lovely day out 🥰”

Helpful Report

“Oh, my goodness! Just wow! This business authentically delivers an amazing purchasing experience. From first contact through to delivery the Vintage Sofa Company provides fantastic products and outstanding customer service. We had previously had a poor experience with a well known furniture chain and wanted to get it right this time, so were a little cautious. With kids having left the nest we also were looking for a slightly more, shall we say, flamboyant style to suit our tastes whilst still wanting furniture that would be very practical too. We also wanted our furniture to be of a good quality. I stumbled across the Vintage Sofa Company and the algorithm pushed a few adverts into my YouTube play list. I was hooked, I telephoned, without speaking to my better half and spoke with Katie, She was amazing and provided me with lots of information and reassurance. We are ex Yorkshire folk but live now in the South West of the Country. Katie and one of her excellent team, George, arranged that I could pay and reserve the sofa I wanted and that they would keep it for a couple of weeks until we were visiting Yorkshire so that my wife could make sure that she was completely happy with the sofa I had picked out. (The Albert range in teal velvet) if she didn’t like it, then no problem. We arrived early morning on the day of our visit and were met by other members of Katie’s team, Rebecca if memory serves me. We were made to feel so welcome, topped up with cups of tea and a chocolate treat each. Everyone was so personable, down to earth, friendly, super patient and genuine. We couldn’t help but wander around the treasure trove of the Vintage Sofa Mill and of course ended up buying another chair, rugs and cushions! My wife loved the sofa and we took the chair away on the spot. In short, my wife fell in love with the company, its products and product and customer ethos. Our sofa was delivered within a few days and we are extremely happy with our purchase. We are in the process of telling everyone we know - go to the Vintage Sofa Company, you will not be disappointed. As you can tell I highly recommend this company, they make you feel like part of the family and their furniture range is amazing! We will be back! Thank you to all the team for looking after us so well, we love our new furniture.”

Helpful Report

“Customer service - excellent Sofa quality very good. Delivery very efficient Highly recommend company”

Helpful Report

“I have followed Vintage Sofa Co on Instagram and watched the TV programme about how the company came together. I love the website and all the products advertised are very tempting. I fell in love with the Oskar Chesterfield in Zebra Gold and placed my order via telephone as I wanted to ask if the sofa could have the legs in black. The whole process was with ease, straightforward and the chap I spoke to was very helpful, informative and friendly and the order confirmation and whatsapp details was received straightaway. Living on the south coast meant I could not visit the stunning showroom but felt confident that I was being looked after with my order. Thank you to Vintage Sofa Co 😍 I smile every time I walk in my lounge as the sofa surprises me and, as they say in the video, is absolutely stunning!”

Helpful Report

“WOW! What can I say…. After following Vintage Sofa Co online for months it came time we needed a new sofa, and we could actually visit the showroom. It was like “coming home” the atmosphere was so relaxing, despite all the people browsing too, I didn’t want to leave. We ordered a corner sofa and several rugs and cushions. Unfortunately we soon realised when we got home the sofa wouldn’t fit, but George was super helpful and placed our order on hold while we figured it out. Of course we had to go back to the showroom again, we couldn’t possibly do it via WhatsApp or over the phone… when we went back again nothing was too much trouble and we played around until we got everything sorted, changing to a chaise sofa and loveseat with footstool in the end. I can’t wait for them all to arrive once our renovations are complete. Oh and we got coffee and chocolate on both visits!! If you are considering visiting you really must it’s a beautiful space and all the staff are so friendly and knowledgeable.”

Helpful Report

“Wow what a fantastic place.. We visited today after buying a few pieces online, amazing customer services, and my new items bought for a new home are wonderful.. Delivery was perfect..So today we visited inperson Amazing showrooms and items ❤️ wonderful staff who made us tea and cakes and were very helpful in helping me choose a rug ..We got talking to some other customers who like us were delighted with the showroom .I did suggest we started an appreciation society online ..Absolutely First Class .Amazing items really good prices a absolute pleasure to see What's not to like ❤️❤️❤️...”

Helpful Report

“Our visit to the Vintage Sofa Company was amazing. We were met by Rebecca on our arrival who was so helpful and friendly. The store is beautiful, bursting with colour, it's difficult to stay focused on one item there's so many to take in! We drifted around the mill listening to the calming music, drinking our complimentary coffee and admiring the stunning surroundings. We finally placed our order with Rebecca who gave us advice and pointed out considerations throughout the transaction, she was so lovely. If you visit The Vintage Sofa Company you won't 'go shopping' you'll enter another level of retail and undertake an unforgettable experience.”

Helpful Report

“I have my sofa and Persian carpet from this amazing company, and I couldn’t be happier 🤩 The quality is outstanding, with authentic and beautiful designs. The colors are vibrant and perfectly match my home decor. The sofas are incredibly comfortable, and the carpets are soft yet durable 💯 I find myself loving them more every day. On top of that, their customer service is professional and friendly, making the whole buying experience truly enjoyable. If you’re looking for high-quality products with genuine design, this company is definitely the best choice. Highly recommended 👍🏻💯🤩”

Helpful Report

“I got my beautiful sofa from here, the service and delivery was amazing, everything came when they said”

Helpful Report

“Have wanted a Vintage Sofa for a while, beautiful designs that speak to you. Now we have moved house and ready to paint our living room, I asked for colour swatches. They arrived within 5 days, packaged thoughtfully, the materials are luxurious to touch and the colours sumptuous, inside the box was tea and biscuits also a hand written note, love the personal touch. Can’t wait to order our new sofa !”

Helpful Report

“Bought lots off lovely items over the years always a pleaseure to visit to buy more”

Helpful Report

“Such a lovely welcoming family and such a beautiful place to visit. There is so much to look at and envisage in your own home. Everyone is helpful in helping you make decisions and suggesting alternatives. I love going and never manage to come away empty handed!”

Helpful Report

“Ordering from Vintage Sofa company was seamless from start to finish. So pleased with my beautiful sofa”

Helpful Report

“Excellent service from start to finish. Wonderful sofa. Would highly recommend this company! They even call you back if you ring the showroom but cant answer - where else does this ?? Highly recommended.”

Helpful Report

“I absolutely love my Oscar Tetra sofa and my Bertie chair and stall the service was amazing. Nothing too much bother. The delivery men were amazing efficient and very quick 10 out of 10. I would definitely buy from you again and recommend you to all my friends. Thank you.”

Helpful Report

“Loved my visit to the showroom and that I got to choose a beautiful sheepskin to take home. Now it’s arrived it’s beyond comfortable and my absolute preferred seat in the house. The delivery was great. Lovely people throughout the experience.”

Helpful Report

“Really impressive service from the team at Vintage Sofa Co. We were made to feel so welcome from the moment we arrived at their huge ( and slightly overwhelming!) warehouse. Katie’s engagement was second to none… patiently listened to all our requirements and went through all the options as to size and style of sofas and chairs to fit our room. She hates the term ‘interior designer’ but that was the level of service received. We were looking for expert guidance and she got it ‘spot on’. We are delighted with everything - the room looks stunning and more importantly is REALLY comfortable. Quality of the furniture is very very good and excellent value for money. Should also say that everything arrived ahead of lead time. We were kept up to date on progress and the delivery team were amazing - on time, efficient and nothing was too much trouble. We will definitely be visiting VSC again and cannot praise enough.”

Helpful Report

“Just Awesome! I visited the mill last weekend and was greeted by Katy, the owner. From the moment we stepped through the door, the entire experience was fabulous. There's a coffee/drinks bar for customers offering home baked treats and we shown where the facilities were. Given we had travelled a couple of hours, this was very welcome. The showroom, an old mill is a wonderland of beautiful furniture and accessories. There is no hard sell, it's a relaxing joyous experience. I purchased two leather sofas, which I have taken delivery of this morning. These were in stock, luckily for me! I cannot thank Katy enough for her help. Our new sofas are exactly what we wanted and are just perfect. I urge anyone looking for new furniture or even just inspiration to take a trip to the showroom, you will not be disappointed. To Katy and the team, your business model is excellent, customer service is faultless. Keep up the terrific work. I know for sure I will be back again soon and have already recommended The Vintage Sofa Company to many of my friends.”

Helpful Report

“Great customer service from when I enquired about an ex display leather chair! Organised delivery and just kept me informed along the way !! And to top it all I now have a gorgeous, great quality leather chair for my new house! Thanks to all the staff for being so helpful and nice!”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 740 reviews