Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.87

4.9 Rating 784 Reviews

97 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

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Vintage Sofa Co. 5 star review on 8th June 2023

Debbie

Vintage Sofa Co. 5 star review on 5th May 2023

Justine Kingham

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service excellent. Track and trace on delivery, invaluable. Sofa itself, exceptional. Very good quality. Overall a very good experience. Would definitely recommend. Thank you.”

Vintage Sofa Co. 5 star review on 8th February 2023

Helpful Report

“All I can say is wow! Two floors packed with fabulous furniture and accessories to choose from along with excellent customer service from the moment we arrived at the Mill. The sale was on and we saved over £500 on the cost of our sofas too. Our subsequent queries have been dealt with timely and professionally by the lovely Becca. If you are fed up with the same old choices of the retail park furniture outlets, I would highly recommend a visit The Vintage Sofa Company. I cannot comment on delivery as Im still within the promised delivery time 😁”

Helpful Report

“I found Vintage Sofa Co. on the recommendation of my hairdresser and loved the patchwork chesterfield in night sky on the website. I didn’t want to buy a sofa without sitting on it, so drove up from South Wales, and am very happy I did! The showroom is beautiful, I spent 2 hours there with the very helpful and patient Rebecca checking in on me, showing me options but not trying to hard sell at all. I ended up buying the sofa I wanted, plus another sofa, chair, rug, side tables and a lovely leather chest/coffee table. I needed to tweak sizes when I got back home, and Rebecca’s outstanding customer service continued. I also added a footstool and cushions. Delivery was last week, with good communication from ASB delivery service and the delivery men were excellent - very efficient and unpacked everything carefully taking all packaging away. All my new furniture is high quality, absolutely gorgeous and also comfortable. The price was very reasonable too. I would recommend Vintage Sofa Co 100%”

Helpful Report

“Very friendly staff and I got a great deal on my sofa. I can't comment on the actual sofa yet as it won't be delivered until I move but the fabric sample they sent me makes me very excited to get the sofa when it's made.”

Helpful Report

“Stunning place, beautifully displayed furniture and home furnishings, in an eclectic, quirky way. What really makes the Vintage Sofa Co standout is the excellent Customer Service. Both time we have visited we were assisted by the charming George. He is the most helpful, knowledgable young man, who knows his stuff, and has the patience of a saint and never makes you feel rushed. Another personal touch is on arrival you are offered coffee and cake , to sit and enjoy in one of the gorgeous room displays, relaxing of a lush sofa, just perfect! The place is not just about sofas , they have an extensive stock of sofas, chairs, mirrors, furniture, accessories, rugs, cushions and sheepskin rugs layered over everything , a great place for inspiration and to pick up items to add to your home. Love it, I will be back!!”

Helpful Report

“Amazing place , a feast for the eyes with stunning room displays , an Aladdins Cave of Maximalism. Excellent Customer Service by the most attentive staff and the personal touch of coffee and cake offered as you arrive is delightful . Well worth a trip through the hills and dales to get to the Vintage Sofa Company !!”

Helpful Report

“Love love LOVE this shop! I swear I pop in for “one quick look” and end up wanting half the place. Furniture, cute accessories, quirky gifts, it always has something I didn’t know I needed. And the welcome…. You walk in and suddenly you’ve got a drink, a snack, and a big smile thrown your way. Shoutout to Becca for putting up with my “ooh wait, maybe THIS instead!” moments”

Helpful Report

“I would recommend anyone to actually go to the showroom it’s is fantastic you want won’t to leave, we did a 10hour round trip to view. We have had our sofa/chair/footstool and painting delivered and we are very happy with the quality of them. The customer service was also outstanding and even the delivery guys were great they made sure everything was unpacked with care. Thank you Vintage from Sue & Alan”

Helpful Report

“Ordered the Howard 2 seater online. Customer service excellent, sent me lots of customer photos to help decide on colour. Sofa delivered within 6wks of ordering & excellent communication from Vintage sofa Co & delivery company. Beautiful sofa, really comfy & love the tumeric gold colour. Will definately be ordering from this company again.”

Helpful Report

“Amazing customer service and patience from George who looked after us on our visit , no sales pressure and very friendly. Advised us on the best leather with us having 2 small dogs , excited to receive our new sofa and loves seat .”

Helpful Report

“The Vintage Sofa Company, based in the stunning Jowler Mill, is truly a one-of-a-kind, family-run business that sets the bar for what a furniture shopping experience should be. From the moment you walk through the door, you’re greeted by a friendly member of the team who instantly makes you feel welcome. If it’s your first visit, they happily give you a tour of their breathtaking showroom—an Aladdin’s cave of beautifully crafted furniture and home décor. One of the loveliest touches is being offered tea or coffee along with a homemade sweet treat, delivered to you as you browse. It’s these thoughtful details that make every visit feel special. And it’s not just sofas—everything you see in the showroom is available to purchase, and the quality is exceptional. We’ve been coming here for nearly seven years now, and the level of service and craftsmanship has never wavered. On our most recent visits, we’ve been looked after by George, who has been fantastic. He’s incredibly friendly, knowledgeable, and genuinely invested in helping you make the right choices. His advice on sizing, layout, fabrics, colour palettes, and durability has always been spot on. What keeps us coming back time and time again is the relaxed, no-pressure atmosphere. You’re given all the time and guidance you need without ever feeling pushed into a decision. And considering the quality, the prices are surprisingly brilliant. If you’re looking for beautiful furniture and an exceptional customer experience, The Vintage Sofa Company is absolutely unmatched. We couldn’t recommend them more highly.”

Helpful Report

“We loved our visit to the showrooms. We were in vintage heaven. We bought a brown leather Chesterfield, an Harris Tweed armchair and matching footstool, a Peacock and butterfly armchair and various cushions. We were met at the door and helped with the choices and changes we made. Delivery was very good. Would recommend to anyone to visit this wonderful place, thank you all at Vintage sofa co.”

Helpful Report

“The sofa is gorgeous and the service throughout has been excellent. Special shout-out to George and to the delivery team.”

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“Absolutely brilliant from start to finish. Excellent customer service, excellent quality - i bought a 4 seater sofa, it's divine! Comedy duo delivery guys,polite, respectful and hard working Definitely recommend this company.”

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“WOW! what a great place the vintage sofa company delivers in spades , great staff so helpful and cant do enough to make your experience special, Rebecca was our assistant who was so lovely , If you are looking for a nice shopping experience then its worth the journey we drove down from Glencoe well worth the trip we bought 2 sofas and a rug, and have been recommending this company to everyone I meet”

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“I was very apprehensive buying a settee on line without sitting on it .. but I can't praise my purchasing experience enough. My contact George was so helpful and patient. The ordering to the delivery ran very smoothly. The settee is fabulous Thankyou I love it”

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“Amazing place - such beautiful furniture st great value and an inspiring showroom! We were made so welcome by George with a well needed coffee followed by helpful advice and suggestions.”

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“Having seen Vintage Sofa Co. on a Facebook advert we loved what we were seeing, so much so we travelled the 97 miles to have a look (ok so the lure of the Vocation Brewery pub in Hebden Bridge sold the trip to me) and… WOW! From the moment we walked through the door we were greeted by Ella, who introduced herself and the business to us, before offering us tea and coffee, which came with a piece of rocky road each as well!! The showroom, if you can call it that, is an absolute delight, a treasure trove of furniture, furnishings, fixtures & fittings. Everything just oozes quality. Ella was always on hand but never ‘there’ of that makes sense. She’d find us and check we were ok, but there was never any ‘sell’, and seeing other staff with other customers, that was the ethos throughout. Nothing was too much trouble for anyone there, including the young man hoovering around and offering more tea/coffee (and rocky road)! In the end we walked out having placed an order because we wanted to, not because we were sold anything! An absolute dream of a business, with really friendly staff and great products! If you’ve seen the pictures, go and visit! You won’t regret it! We’d give them 6 stars if we could!”

Helpful Report

“Thank you so much!!! I’ve been looking for a suitable sofa for a long time and I’m absolutely thrilled that I came across Vintage Sofa Co. Choices are amazing, customer service brilliant, sofa well worth the price. Beautiful in every way. The photo of each sofa and its surrounding enhancements absolutely fascinated me!!”

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“Loved our visit, the furniture was so special, felt at home even a brew for us. Excellent quality, helpful not pushy staff. Prices were very good to what we have seen other places thank you George.”

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“Vintage Sofa Co is an Aladdins Cave of beautiful home furnishings. Everything is stunning and George was so helpful. Thrilled with our purchase”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 784 reviews