Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.86

4.9 Rating 722 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

Write Your review

Tell us how Vintage Sofa Co. made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Vintage Sofa Co. 5 star review on 8th June 2023

Debbie

Vintage Sofa Co. 5 star review on 5th May 2023

Justine Kingham

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service excellent. Track and trace on delivery, invaluable. Sofa itself, exceptional. Very good quality. Overall a very good experience. Would definitely recommend. Thank you.”

Vintage Sofa Co. 5 star review on 8th February 2023

Helpful Report

“Just Awesome! I visited the mill last weekend and was greeted by Katy, the owner. From the moment we stepped through the door, the entire experience was fabulous. There's a coffee/drinks bar for customers offering home baked treats and we shown where the facilities were. Given we had travelled a couple of hours, this was very welcome. The showroom, an old mill is a wonderland of beautiful furniture and accessories. There is no hard sell, it's a relaxing joyous experience. I purchased two leather sofas, which I have taken delivery of this morning. These were in stock, luckily for me! I cannot thank Katy enough for her help. Our new sofas are exactly what we wanted and are just perfect. I urge anyone looking for new furniture or even just inspiration to take a trip to the showroom, you will not be disappointed. To Katy and the team, your business model is excellent, customer service is faultless. Keep up the terrific work. I know for sure I will be back again soon and have already recommended The Vintage Sofa Company to many of my friends.”

Helpful Report

“Great customer service from when I enquired about an ex display leather chair! Organised delivery and just kept me informed along the way !! And to top it all I now have a gorgeous, great quality leather chair for my new house! Thanks to all the staff for being so helpful and nice!”

Helpful Report

“We called in today and although I had browsed online nothing prepared me for the amazing interiors in the vast showroom. We had the store to ourselves and the experience was very VIP! Firstly we were driven to and from the showroom by Ben because the entrance road was having tarmac laid. Then we were offered brownies and coffee! Ella was our assistant and allowed us to browse freely before coming in to advise. We have ordered a beautiful velvet armchair with 2 scatter cushions and can’t wait for it to be delivered. I would highly recommend this store and look forward to my purchases arriving in a few weeks.”

Helpful Report

“Ive just received my beautiful gold zebra bench . I love it !!! It looks so classy and expensive ! I totally recommend katie and pete . Her team are equally passionate . Always a pleasure dealing with the team . Thanks once again x”

Helpful Report

“What a great place -you cannot fail to smile when you walk into this fabulous, eclectic quirky but quality furniture store - it was the first of the “sofa stockists “ on our list today - and actually was also our last - Kate and her extremely professional team ensured we chose the right colour , size , type and firmness of sofas ( we bought 2 and a snuggle seat - so so comfy ! ) This place is a total must when you want great quality at an affordable price - lovely furniture , lamps , tables of a serious of light hearted nature turned this wonderful building into a place that made you smile and feel so at home in definitely make it first on your list too ! 😂”

Helpful Report

“Excellent quality products and service. If you looking for something a little different and value customer service you can’t go wrong with the Vintage Sofa company.”

Helpful Report

“Fabulous experience today whilst sofa shopping, all the team were lovely, very chilled, no pressure but gave us lots of information and support. Lovely shop, full of gorgeous things so lots to choose from and sofas very well priced. Looking forward to delivery now, thanks for the coffee , cake and lovely views.”

Helpful Report

“A great shopping experience! We were made to feel very welcome, offered drinks and snacks and Ella gave us the space to decide exactly what we wanted whilst supporting us with her advice. Can’t wait until our new purchases arrive!”

Helpful Report

“I have been looking at Vintage Sofa Co. sofas online for well over a year. I couldn’t resist any longer so drove for 6hrs from the Kent coast to go see what they looked like in real life and all I can say is wow. I had an idea of what I wanted and walked out with the opposite. I had been dealing with Katy over WhatsApps and phone calls, in-store I had the pleasure of Ella who had the patience of a saint as I ran from one sofa to the next, trying to decide what to order. I really look forward to the delivery. Was my 12hr round trip worth it. Absolutely it was!”

Helpful Report

“Wonderful people and fabulous products - so nice to have a small, family run business. The service is exceptional!”

Helpful Report

“What a fantastic company to deal with! My purchase was online as I am in London, the sofa I saw was exactly what I had been looking for but I had questions regarding size, comfort, colour etc. I called and spoke to Katy who then video called me to show me the sofa and fabric samples as if I were in the store. We had a chat about the style of my house and whether it was the right shape, colour etc. After a couple of issues with the delivery company regarding the delivery date, which was swiftly sorted by Katy, the sofa arrived within a week of ordering and I fell in love with it straight away! So happy, Katy’s level of customer service was second to none and I have subsequently purchased another item on their website. My now favourite place to go to for complementing my home with some fabulous statement pieces. Thank you!”

Helpful Report

“Just took delivery off Oskar 3 seater in zebra gold and Selfridges wing back also in zebra gold along with 2 sheepskin rugs , just ordered 2 more , fantastic customer service along with great quality sofas etc , hopefully pop into showroom next time I visit hebden bride”

Helpful Report

“So I finally got to go to see these beautiful sofas in real life today ….. All I can say is if you have seen anything that you think looks great on the Vintage sofa website I can assure you…. You will NOT be disappointed. My lovely assistant Ella was so good at explaining all of the beautiful ranges and wow they have a lot, Ella gave me time on my own to browse but the moment I needed her support she was there ( unlike most of the high street salespeople) Ella just let me try all of the ranges but was there with honest feedback to tailor my needs. It was an easy decision to order my sofa with Vintage Sofa the only disappointment is that I don’t live in a mansion to take them all ….. I would 💯 recommend Vintage sofa to all of my family and friends I just have to now wait for my bespoke sofa and chair to be made 💯👍👏”

Helpful Report

“Ella was very lovely to deal with ! Super Friendy- No Pressure! Just really helpful! These sofa s and Chairs are Superb style and Quality! All in all - totally recommended! We have another Harris Tweed suite from Vintage Sofa Company which is very beautiful!”

Helpful Report

“Haven't got our sofa yet, just wanted to review the superb service, choice and general ambience of the Jowler Mill showroom, coffee and cake an added bonus. Will be sure to review again when we receive our sofa.”

Helpful Report

“Absolutely the best sofa company around! The staff are all helpful especially Ella, she was very knowledgeable about all the sofas. Not at all pushy and she makes the best cup of coffee. If you considering buy a new sofa go here first and ask for Ella- you won’t be disappointed.”

Helpful Report

“our house is packed full of your furniture love it all if you want stand out from the crowd this place is a must I go regular with my family ..I'd rather pick up so can have a day out with my family and we always end up buying something else !! haha ..all the staff are amazing and friendly always have time for you ..coffee and cake is a plus also 😋 defiantly recommend get up there ppl great place great day out you'll love it ! kieron & nikki”

Helpful Report

“Amazing service and delivery. Beautiful sofa.”

Helpful Report

“We have visited the fabulous vintage sofa company twice in the last few weeks and placed our order today, so obviously not received our furniture but the customer service and experience of choosing and ordering our sofa has exceeded our expectations. It’s a beautiful showroom to look round at your leisure, the staff are friendly, hospitable (tea and rocky road!), no pressure but present and helpful. Ella was super helpful with our order and we can’t wait for our new furniture to arrive. Will recommend to friends and family. Thank you Tia”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 722 reviews