Vintage Sofa Co. Reviews

Name: Vintage Sofa Co.
Address: Jowler Mill, Bank House Lane, Jowler, Luddendenfoot, Halifax, Calderdale
Rating: 4.87

4.9 Rating 752 Reviews

96 %

of reviewers recommend Vintage Sofa Co.

Company Reviews

Metrics

Info

4.9

Based on 752 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Vintage Sofa Co.:

From our family to yours - high quality products & furniture for your home, proud to specialise in British made sofas.

Visit our family run showroom opening hours below:

Open Monday through to Saturday 10am to 4pm

Our showroom is a beautiful and historic old mill, address below:

Jowler Mill, Halifax West Yorkshire HX2 6TB
Telephone 01422 761000

Visit Website

Phone:

01422 761000

Email:

info@vintagesofa.co.uk

Location:

Jowler Mill, Bank House Lane,
Jowler, Luddendenfoot,
Halifax
Calderdale
HX2 6TB

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Vintage Sofa Co. 5 star review on 8th June 2023

Debbie

Vintage Sofa Co. 5 star review on 5th May 2023

Justine Kingham

Vintage Sofa Co. 5 star review on 1st May 2023

Jodie JodieBrowne

Anonymous

Anonymous // 01/01/2019

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“Customer service excellent. Track and trace on delivery, invaluable. Sofa itself, exceptional. Very good quality. Overall a very good experience. Would definitely recommend. Thank you.”

Vintage Sofa Co. 5 star review on 8th February 2023

Helpful Report

“We found Vintage Sofa Co. online and then phoned and George couldn’t have been more helpful. We traveled up to see the showroom and it’s fantastic. We’ve now bought two sofas and are absolutely delighted with them. Fantastic quality at an excellent price. All the staff we have spoken with have been great, really helpful, friendly and professional. Very knowledgeable about their products, delivery and process. We can’t rate the company highly enough, thank you for a truly outstanding experience.”

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“Love our new sofas and lamp. If you've not been, go! It's an amazing place and wonderful experience. No hard pressure selling just knowledgeable owners who want the right piece of furniture to fit for your home. They nailed it! We love our sofas and even treated ourselves to a beautiful lamp. Our room looks like a magazine photoshoot.”

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“Lovely quality furniture & great knowledgeable service !”

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“Served by the lovely Ella who was very knowledgeable about all the products we asked about. Even gave us some style ideas. A fantastic shop and worth the 3hour drive. We can’t wait to receive our new sofas.”

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“Hi Vintage Sofa is fabulous! Jowler Mill is a treasure trove of beautiful furniture and accessories. Such a joyful experience and space which reflects the talent, care of expertise of Kate, her family and team. This is a great family business who genuinely care about their customers. We had a wonderful visit to Jowler Mill returning the following week. Kate is knowledgeable and told us about her design. Ella was super friendly and helpful, listening to our requirements and pointing us in the right direction. We were really worried about access and getting the sofa in. They listened and helped check the measurements. Amy who sent several emails checking everything was a star. Cannot recommend this family business enough. Will definitely return and buy from them again. The sofa arrived today. The delivery people were great . Thank you to everyone!”

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“Alll so beautifully crafted by hand using the finest materials, so many choices in size, styles and colours, just beautiful pieces that are exquisite and made to the highest standard.”

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“Vintage Sofa Co. isn’t just a shop – it’s a day out! There’s so much to see, and everything has been beautifully done. The sofas are absolutely gorgeous and completely bespoke. From the moment we arrived, we were treated like family – but never in a pushy way. We were welcomed with coffee and cake (the cake was amazing), and everywhere you look there’s something spectacular to catch your eye. You’re free to wander around at your own pace – no pushy salespeople in suits, just a warm, family-run business that clearly knows what they’re doing. A huge thank you to George, who was incredible – patient, helpful, and good-humoured, especially with me and my husband having very different tastes! We left with four sofas, a footstool, a flamingo light, and a sheep’s head with a bell (yes, really!) and various amount of cushions – and a big smile on our faces. We’ll definitely be back. Thank you, Vintage Sofa Co., for an unforgettable experience. Went yesterday, so 14 to 16 weeks delivery. Will do another one when they arrive”

Helpful Report

“We bought the 2 and 4 seater outdoor Blossom sofas and the footstool. Excellent price and quality. We wanted to have outdoor furniture that wasn't grey and that looked 'fun', you know. Delivery was very quick as it was a display model but still on good condition. The showroom is huge and takes a while to walk around all 3 floors. It is a bit tricky to find-our sat nav wanted to take us somewhere else nearby(!) but we followed the signs which were helpful! Thanks George for the helpful advice/information. The staff are all very friendly and there are no pushy sales at all. Very relaxed experience with tea and brownies provided!”

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“Lovely company, a smooth shopping experience right from start to finish. The cuddle chair is so beautiful and comfortable, and the blanket I would recommend to a friend or anyone looking for a good company. Delivery drivers were amazing.”

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“Customer service on point, very friendly team, price range is as expected for the quality, fabulous showroom and soo much to choose from, delivery was perfect, I would highly recommend Vintage Sofa Co. ☺️”

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“I happened upon this company when sofa searching and the social media algorithm hooked onto my quest... and how happy I am that it did! This place is a rare gem, tucked away down the winding lanes of West Yorkshire. As I entered, Ella was friendly and attentive, without being overpowering. I spent a good few hours discussing my likes and wants with Ella - whose knowledge and expertise was excellent - and eventually settled on the Marnie corner 2-seat in the most beautiful 'flamingo' fabric. Also went for fabulous cushions and a rug, all at a price that would've been triple at many other furniture stores. Absolutely delighted! Highly recommend for a visit - I'll definitely be back.”

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“We visited last weekend and had our delivery today. Blown away from start to finish. The Mill is beautiful, as is all the stock. Its clear that everything is top quality but with realistic prices. We found exactly what we wanted and a bit more. We could not be happier with our Vintage Sofa experience. Hopefully we will be back again soon. Thank you. 🙂”

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“Visited the vintage sofa company recently I have never been to a more wonderful place. The furniture etc is stunning. The staff are so helpful and friendly We are going back from Northern Ireland with a van very soon and I can not wait.”

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“I visited The Vintage Sofa Company a few days ago as I had been looking online for about 6 - 12 months toying with the idea of.buying a new sofa.. I had chosen my desired sofa and wanted to take a trip to the shop just to check it out for real. And WOW is all I can say. Beautiful Shop, Staff very friendly especially our sales lady Becca who helped me to make the right choices. And the stock was just as fabulous in real life as the photos ! We had a lovely day out 🥰”

Helpful Report

“Oh, my goodness! Just wow! This business authentically delivers an amazing purchasing experience. From first contact through to delivery the Vintage Sofa Company provides fantastic products and outstanding customer service. We had previously had a poor experience with a well known furniture chain and wanted to get it right this time, so were a little cautious. With kids having left the nest we also were looking for a slightly more, shall we say, flamboyant style to suit our tastes whilst still wanting furniture that would be very practical too. We also wanted our furniture to be of a good quality. I stumbled across the Vintage Sofa Company and the algorithm pushed a few adverts into my YouTube play list. I was hooked, I telephoned, without speaking to my better half and spoke with Katie, She was amazing and provided me with lots of information and reassurance. We are ex Yorkshire folk but live now in the South West of the Country. Katie and one of her excellent team, George, arranged that I could pay and reserve the sofa I wanted and that they would keep it for a couple of weeks until we were visiting Yorkshire so that my wife could make sure that she was completely happy with the sofa I had picked out. (The Albert range in teal velvet) if she didn’t like it, then no problem. We arrived early morning on the day of our visit and were met by other members of Katie’s team, Rebecca if memory serves me. We were made to feel so welcome, topped up with cups of tea and a chocolate treat each. Everyone was so personable, down to earth, friendly, super patient and genuine. We couldn’t help but wander around the treasure trove of the Vintage Sofa Mill and of course ended up buying another chair, rugs and cushions! My wife loved the sofa and we took the chair away on the spot. In short, my wife fell in love with the company, its products and product and customer ethos. Our sofa was delivered within a few days and we are extremely happy with our purchase. We are in the process of telling everyone we know - go to the Vintage Sofa Company, you will not be disappointed. As you can tell I highly recommend this company, they make you feel like part of the family and their furniture range is amazing! We will be back! Thank you to all the team for looking after us so well, we love our new furniture.”

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“Customer service - excellent Sofa quality very good. Delivery very efficient Highly recommend company”

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“I have followed Vintage Sofa Co on Instagram and watched the TV programme about how the company came together. I love the website and all the products advertised are very tempting. I fell in love with the Oskar Chesterfield in Zebra Gold and placed my order via telephone as I wanted to ask if the sofa could have the legs in black. The whole process was with ease, straightforward and the chap I spoke to was very helpful, informative and friendly and the order confirmation and whatsapp details was received straightaway. Living on the south coast meant I could not visit the stunning showroom but felt confident that I was being looked after with my order. Thank you to Vintage Sofa Co 😍 I smile every time I walk in my lounge as the sofa surprises me and, as they say in the video, is absolutely stunning!”

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“WOW! What can I say…. After following Vintage Sofa Co online for months it came time we needed a new sofa, and we could actually visit the showroom. It was like “coming home” the atmosphere was so relaxing, despite all the people browsing too, I didn’t want to leave. We ordered a corner sofa and several rugs and cushions. Unfortunately we soon realised when we got home the sofa wouldn’t fit, but George was super helpful and placed our order on hold while we figured it out. Of course we had to go back to the showroom again, we couldn’t possibly do it via WhatsApp or over the phone… when we went back again nothing was too much trouble and we played around until we got everything sorted, changing to a chaise sofa and loveseat with footstool in the end. I can’t wait for them all to arrive once our renovations are complete. Oh and we got coffee and chocolate on both visits!! If you are considering visiting you really must it’s a beautiful space and all the staff are so friendly and knowledgeable.”

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“Wow what a fantastic place.. We visited today after buying a few pieces online, amazing customer services, and my new items bought for a new home are wonderful.. Delivery was perfect..So today we visited inperson Amazing showrooms and items ❤️ wonderful staff who made us tea and cakes and were very helpful in helping me choose a rug ..We got talking to some other customers who like us were delighted with the showroom .I did suggest we started an appreciation society online ..Absolutely First Class .Amazing items really good prices a absolute pleasure to see What's not to like ❤️❤️❤️...”

Helpful Report

“Our visit to the Vintage Sofa Company was amazing. We were met by Rebecca on our arrival who was so helpful and friendly. The store is beautiful, bursting with colour, it's difficult to stay focused on one item there's so many to take in! We drifted around the mill listening to the calming music, drinking our complimentary coffee and admiring the stunning surroundings. We finally placed our order with Rebecca who gave us advice and pointed out considerations throughout the transaction, she was so lovely. If you visit The Vintage Sofa Company you won't 'go shopping' you'll enter another level of retail and undertake an unforgettable experience.”

Helpful Report

Vintage Sofa Co. is rated 4.9 based on 752 reviews