Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,939 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parts as described, arrived in good time.”

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Posted 2 years ago

“I was very satisfied with their service”

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Posted 2 years ago

“bathroom renovation, all items delivered on time and in good condition.”

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Posted 2 years ago

“Very helpful and efficient service. Pallet delivered kerb side on time as planned.”

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Posted 2 years ago

“Ideal replacement shower head at a reasonable price & prompt delivery Thank you”

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Posted 2 years ago

“I was very happy with my delivery 👍”

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Posted 2 years ago

“Took a while to arrive, all of the order was fine, only issue is with the shower valve i bought, for nearly £200 it should come with a selection of connections for the hot/cold feeds, it is 3/4 sized which is very hard to get a suitable connector to reduce to 15mm pipe, having some issues with this and think it would be good service to have options available.”

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Posted 2 years ago

“Easy to use website. Delivered on time. Happy with items purchased.”

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Posted 2 years ago

“Good range snd prices. No apparent problem with stock and prmpt delivery”

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Posted 2 years ago

“I have ordered two whole sets of shower room sets including a shower tray, shower walk-in glass panel, tower shower, taps toilet seats, Bluetooth mirrors, towel racks, vanity twin sets and twin basins. whole bathroom set for my annexe. all arrived on time and everything looks so elegant and worth of price. I am so happy and satisfied with my order from victorian plumbing so I would recommend it to everyone. Mrs S Jayagopal”

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Posted 2 years ago

“Excellent service from start to finish”

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Posted 2 years ago

“Bath came quickly. Delivery company was patient with time to look at delivery to check it over. However the bath did have some small chips that you couldn’t see until you removed the protective layer and it was also missing one of the support legs so we ended up using the old ones. It’s installed, looks nice and does the job!”

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Posted 2 years ago

“Simple ordering process and arrived quickly. Haven't installed the sink or tap yet so can't judge the quality, but the service was fine.”

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Posted 2 years ago

“Very professional service”

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Posted 2 years ago

“Easy to navigate website and everything ordered in stock. Delivery was quick and delivery guy super helpful.”

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Posted 2 years ago

“Unfortunately the courier let Victoria Plumbing down by leaving my £350 parcel outside, when there was someone in!”

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Posted 2 years ago

“Excellent products and customer service”

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Posted 2 years ago

“Delighted with the replacement items for our cloakroom. Quality items at a good price and delivered in timely manner. Well packaged so everything arrived as it should be with no damage. Well done to Victorian Plumbing. We wouldn't hesitate to use again.”

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Posted 2 years ago

“Perfect from selection to delivery.”

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Posted 2 years ago

“The item was exactly what I wanted. It came quickly and the price was fair”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,939 reviews