Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,939 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the delivery details initially confusing as written on the confirmation. It read 5 days delivery. When it didn’t arrive I had to chase as needed heating urgently and plumber booked. I phoned and your representative was helpful after I explained and had it delivered the next day Could have dibs without the confusion as had just come out of hospital and am elderly.”

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Posted 2 years ago

“Well packed”

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Posted 2 years ago

“Excellent price and kept me well informed regarding pallet delivery”

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Posted 2 years ago

“Very happy with selection online and prompt delivery.”

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Posted 2 years ago

“Excellent product and speedy service. Thank you. RM”

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Posted 2 years ago

“I ordered a number of items which were delivered promptly. I needed to return an item as I’d ordered the wrong size, which has gone well.”

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Posted 2 years ago

“Did not recieve my item. No contact number to reach customer services, emails are slow it has been one week i have raised the issue and still no progress. Rhe courier took it back because it was damaged. Just a big failure to be honest.”

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Posted 2 years ago

“High quality rads delivered promptly and professionally.”

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Posted 2 years ago

“If only every online experience was as simple. I found the suite I ordered of great quality, very reasonable and the delivery couldn't be quicker or better.”

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Posted 2 years ago

“Everything delivered in good condition and on time .”

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Posted 2 years ago

“Fantastic service quick delivery will certainly use again, thank you for your help”

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Posted 2 years ago

“Fantastic selection of products and speedy delivery. Customer services also very helpful if and when required.”

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Posted 2 years ago

“I've ordered bathroom equipment twice now and have been impressed with the choice, the speed of order dispatch and the quality of the products received. I wouldn't go anywhere else now.”

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Posted 2 years ago

“Great efficient service. Competitive prices.”

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Posted 2 years ago

“Happy with ordering process & delivery”

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Posted 2 years ago

“Very good site to explore. Information easy to get and the delivery was quick.”

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Posted 2 years ago

“Great product and fast delivery!”

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Posted 2 years ago

“Bought Chatsworth 1928 traditional crosshead bath shower mixer tap with shower kit. Seems good quality, heavy, well made item. Easy to fit into original two holes from single bath taps. Only minus is the cradle holding the shower head is set back and so wets the floor when finished with it. you have to leave it in the bath when finished. Service was excellent, delivered within 3 days of ordering. have ordered another for one of our other bathrooms”

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Posted 2 years ago

“Very good service. Quality parts”

Victorian Plumbing 5 star review on 4th March 2023

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Posted 2 years ago

“I was delighted with both the ease of ordering and the prompt, tracked delivery.”

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Posted 2 years ago

Victorian Plumbing is rated 4.5 based on 19,939 reviews