Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,973 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,973 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've just used the new shower room for the first time. The sliding doors fitted a treat even if the multi-pictorial instructions were slightly vague at times. The shower was great, the thermostatic control so smooth and allows several different modes of shower head so that each member of the fasmily has his or her favourite mode - from overhead to douche. So simple and so smart and the overall effect of all the items I purchased and received in perfect condition from Victorian Plumbing worked great. This is not an AI review but written wholly by myself. Thanks~”

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Posted 3 weeks ago

“Ordered various bits over the years and never had any issues. Delivery prompt and all correct.”

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Posted 1 month ago

“Products delivered as required.”

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Posted 1 month ago

“It was very easy to chose my samples and place my order. Samples were received very quickly!”

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Posted 1 month ago

“Very easy to find the product I needed and in this case a 10yr old shower switch that saved us replacing the whole unit. This saved me a considerable amount of time and money. Deliver was fast and communication excellent.”

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Posted 1 month ago

“Delivered promptly.The taps were carefully wrapped and we are very pleased with the quality of the product”

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Posted 1 month ago

“Very pleased with service received, all good delivered very quickly with no issues”

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Posted 1 month ago

“We're looking for traditional victorian but modern with brass furniture..looked in 3 local plumbing/bathroom showrooms......Nothing. Looked on Victorian plumbing, Bingo exactly what we wanted ! Placed order 3 days later all delivered 😀”

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Posted 1 month ago

“First time ordering from VP. Received the items quickly. Well packaged in boxes with packing inside and covered securely. Driver was very helpful. Items are excellent quality for the price. Extremely pleased & would order again”

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Posted 1 month ago

“Good customer service, would definitely use again!”

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Posted 1 month ago

“Easy to navigate web site and my parts arrived beautifully packed and on time, and I was kept on the know from order to delivery 5* service will definitely be using you again.”

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Posted 1 month ago

“Very complicated returns process and had an issue with the refund. To be fair, it was resolved, but not without having to take issue. Would probably not use again as a result.”

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Posted 1 month ago

“I inherited a Ghrohe shower when I moved house which is brilliant, I have bought numerous shower heads over the years. I needed a replacement hose and new shower head so I bought Grohe ones as I realised they had to do justice to the quality of the shower and I wasn't disappointed. There was a huge difference to the cheaper ones I previously bought. The price was reasonable for the quality and there was a noticeable difference with the performance of the Grohe shower head. I received quickly and ordering on line was straightforward. Good selection of products at Victorian Plumbing, would recommend this company.”

Victorian Plumbing 5 star review on 19th January 2026

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Posted 1 month ago

“First order came straight away but I still haven’t received the second which is disappointing as I am holding off the plumber”

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Posted 1 month ago

“Good selection of products at fair prices. Ordering was easy and delivery very quick.”

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Posted 1 month ago

“Excellent product really did the job I had bought it for. Delivered on time and reasonably priced - what’s not to like Will use you again !!!!”

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Posted 1 month ago

“All items were very well covered in protective packaging and the choice of courier and the service given upon delivery was excellent.”

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Posted 1 month ago

“Hello, I bought 2 glass shelves enclosed in black metal, they are of very sturdy quality & look very classy. I am delighted with them. Arrived in a timely manner. They certainly enhance my walk in full length shower. I would use Victoria Plumbing again”

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Posted 1 month ago

“Good quality product”

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Posted 1 month ago

“Can’t fault, service and supply excellent despite so close to Christmas. Item exactly as described a very happy customer.”

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Posted 2 months ago

Victorian Plumbing is rated 4.5 based on 19,973 reviews