Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,859 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,859 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

Victorian Plumbing 5 star review on 7th October 2024

Janet West

146

Anonymous

Anonymous // 01/01/2019

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“Quality goods delivered when promised. Always curtious in any dealings with various departments !”

Helpful Report

Posted 1 week ago

“We're renovating our shower room and our bathroom and bought our bath, shower enclosure, bathr9om furniture etc all from victorian plumbing. It was great quality and great value. Definitely recommended.”

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Posted 1 week ago

“Had to replace the bath panels Quality items Arrived fast, really pleased”

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Posted 2 weeks ago

“mostly the items we bought were as expected but dont expect high quality at low prices. Good value for money. One disappointment was that the toilet did not have a true round waste so modern waste pipe would not seal did not know until the plumber came to fit. He managed to adapt it with a different collar. Make sure you check it all on arrival as lead in times mean you cant be without a loo. Pays you money I suppose.”

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Posted 2 weeks ago

“The Aqualusso Alto 04 has been pleasure to use for many years. But having devell oped a few minor problems as time goes by, we were pleased to find that it was still available to replace. The same model but with some slight improvements. Many thanks to Victorian Plumbing.”

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Posted 2 weeks ago

“Good selection of products at reasonable prices.”

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Posted 2 weeks ago

“Item was exactly as described. Arrived extremely promptly. Very satisfied with both the product and service from Victorian Plumbing.”

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Posted 2 weeks ago

“Towel rail arrived very promptly and well packaged, no damage, in excellent condition. Website is clear and easy to navigate.”

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Posted 2 weeks ago

“I have just completed the refurbishment of a kitchen and bathroom and Victorian Plumbing provided many of the components. I found them to have a comprehensive range, at good prices and rapid delivery.”

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Posted 2 weeks ago

“Item was received as damaged, even noted as damaged by delivery company but Victoria Plumbing would not replace item. Would not recommend shopping here, use Bathroom Mountain instead”

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Posted 1 month ago

“Find a your quality products somewhere, place an order for £1199.95 bath, after twice delayed, sent the bath after 3 weeks which was cracked and the delivery driver left it inthe footpath, when i request a refund, I was told to wait until they uplift and reach their warehouse!! Or new bath will be delivered after 3 weeks. The Plumbing Co is furious and said had never expérience this sort of cowboy company.”

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Posted 1 month ago

“Great service and quick effortless delivery”

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Posted 1 month ago

“Happy with everything except the pallet came with black rapping and I was unable to see the product to check and when I cut the rapping and see the product the driver was gone and that huge pallet left in front of the door Which I need to arrange the date for recycling . I would appreciate more if the driver return the empty pallet but overall I am happy with everything.”

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Posted 1 month ago

“Thanks for the free samples of tiles unfortunately we have a tile from another supplier”

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Posted 1 month ago

“Quick delivery good communication great radiator was struggling to find the unusual size but Victoria plumbing had it at a good price! Would definitely use again”

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Posted 1 month ago

“Was a little disappointed in the way the delivery dates changed before being confirmed, need to know delivery asap when you need to book trades people”

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Posted 1 month ago

“Delighted with our products from Victorian Plumbing. Easy to use website and items arrived on time and to the correct address. Big thanks to all.”

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Posted 1 month ago

“Very good quality, easy to fit and timely Delivery.”

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Posted 1 month ago

“Easy to secure the product and internet description and pictures were perfect”

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Posted 1 month ago

“Lovely looking taps lovely feel of the powder coating very happy with the quality and quick service delivery”

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Posted 1 month ago

Victorian Plumbing is rated 4.5 based on 19,859 reviews