Victorian Plumbing Reviews - Read 18,015 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.42 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Victorian Plumbing 5 star review on 13th October 2021

Anonymous

Anonymous // 01/01/2019

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“Superb mirrors - heavy fantastic quality and easy fixings”

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Posted 15 hours ago

“no problems, straight forward transaction”

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Posted 18 hours ago

“Great service. All items came when they were supposed to with no issues.”

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Posted 19 hours ago

“I ordered a Crosswater click clack waste. The click clack waste that came was a cheap imitation and definitely not the Crosswater one I’d ordered. However, my plumber fitted the waste but reused the Crosswater plug I already had, so the situation was salvaged. Shouldn’t have happened though. Paid £96 for a cheap, shoddy imitation.”

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Posted 1 day ago

“Victorian plumbing great service Delivery was spot on quick and on the day it specify. Which isn't always the case”

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Posted 1 day ago

“EXCELLENT QUICK EFFICIENT SERVICE, WOULD DEFFINETLY ORDER OTHER PRODUCTS FROM YOUR COMPANY.”

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Posted 1 day ago

“Terrible service. Vastly overpriced. I could have bought the identical toilet seat from Plumbworld for less then half the price...! When I queried their prices I was told that they do not price match. This firm is very difficult to contact. No phone number and customer services are extremely poor. Check prices elsewhere before buying from this outfit.”

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Posted 2 days ago

“Great and fast service. Also the products were available eventhough they were out of stock almost everywhere else.”

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Posted 2 days ago

“Clear site, with dimensions of taps and pictures well presented, delivered promptly”

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Posted 2 days ago

“Prompt delivery, great quality items”

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Posted 2 days ago

“They are only interested in selling. Non existent customer service. Need to return towel rail they will not arrange carrier and no carrier will accept parcel of those dimensions, unable to talk to them. Live chat will ( perhaps) be answered in 72 hours., suggest finding another provider. I will never use them or recommend them”