Victorian Plumbing Reviews - Read 16,998 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.42 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Victorian Plumbing 5 star review on 23rd April 2021

Victorian Plumbing 5 star review on 29th March 2021

Alicia McGilvery

Anonymous

Anonymous // 01/01/2019

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“One item was delayed 4 times before delivery....dates missed and nothing said....I had to do all the chasing...”

Posted 4 hours ago

“My new Grohl towel shelf/rail is fantastic. It looks lovely in my newly refurbished en-suite”

Posted 5 hours ago

“ordered product which never came. Tracked it on couriers website which stated the item had been delivered. Since then I have contacted company and received many standard pre-scripted emails, however the company has still failed to deliver some 3 weeks later. They have also failed to acknowledge my emails. I feel that they have taken my money by deception!!”

Posted 11 hours ago

“I have been looking for a long time to find a toilet seat small enough to fit my toilet. Victoria Plumbing made it very clear and easy to find the size I was looking for. The seat size was so unusual that only one showed up in the search but it was perfect and I was esctatic to finally find exactly what I needed.”

Posted 19 hours ago

“Really impressed with the service and the quality of the product. Only downside was deliver issue which was out with their control”

Posted 20 hours ago

“I chose the tiles easily, and the order was quickly delivered. No hassle. Let's hope we like the tiles when we put them up!”

Posted 22 hours ago

“I ordered one day and got it the following day which was amazing. Thank you”

Posted 23 hours ago

“Had an issue with my bath very poor feedback from Victorian Plumbing”

Posted 23 hours ago

“It items received are of reasonable quality. The customer service is very poor, and the distribution company used for delivery is also poor. Wouldn’t buy from them again, or recommend to others”

Posted 1 day ago

“Very good product, easy to order, quick delivery too, would highly reccomenf”

Posted 1 day ago

“Great product, quick delivery”

Posted 1 day ago

“Very prompt delivery and tap seems fine”

Posted 1 day ago

“Prompt delivery no problems”

Posted 1 day ago

“So lovely to look at I feel bad having a poo on it.”

Posted 1 day ago

“It was simple to do. It was the plug won’t come up. I am 78 years old and I did it solo.”

Posted 1 day ago

“Easy to order and arrived next day. Superb”

Posted 2 days ago

“Straight forward. Ordered online and recipeved the items within the week.”

Posted 2 days ago

“I have been overcharged”

Posted 2 days ago

“Prompt delivery and excellent product (Tiles)”

Posted 2 days ago

“Excellent range of products. Quick delivery and excellent customer service.”

Posted 2 days ago

Victorian Plumbing is rated 4.51 based on 16,998 reviews