Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,749 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,749 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to say, you've been absolutely fantastic, from beginning to end. Even with an item that you were out of stock, your customer service has been promptly proactive, interested and kind, which is so rare nowadays. You gave me a quick refund without any headache. My husband and I are pleasantly surprised. Please do treat your staff nicely, and they'll treat us nicely. Thank you very much for everything and we'll go firstly to you next time we're renovating.”

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Posted 3 hours ago

“Smooth operation from start to finish. Communication was excellent. 👏👏”

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Posted 12 hours ago

“The products I purchased was exactly what I needed and good quality at a great price”

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Posted 20 hours ago

“Fast and easy to order”

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Posted 21 hours ago

“My shower fitting arrived on time and once fitted functioned correctly. It did exactly what it said on the tin bath.”

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Posted 22 hours ago

“good quality but not clear on what is included and what extra is needed”

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Posted 1 day ago

“Excellent service from start of order to delivery, could not fault service.”

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Posted 1 day ago

“great product noy fotted as yet but same quality as original ones”

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Posted 1 day ago

“Trally pleased with our new toilet seat it fits perfectly. We purchased our bathroom from yourselves and needed a replacement seat and thankfully we could still get one to fit. It’s comfortable when sitting and also like the soft close feature.”

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Posted 1 day ago

“Good product quick delivery. Check delivery options vary according to what you order together”

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Posted 1 day ago

“This is absolutely stunning”

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Posted 1 day ago

“There were several issues, sadly. The driver did not wait for us to inspect the products, simply left, despite us asking him to wait. The sink was faulty. We had it installed because we needed it. But we made a picture of the faulty part.”

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Posted 1 day ago

“Great items quick dispatch”

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Posted 1 day ago

“The products were delivered on time and were packaged very securely. I was very impressed with the quality of the products, I felt that they were very good value for money.”

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Posted 1 day ago

“Everything arrived on time and in one piece”

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Posted 1 day ago

“Very happy with Victoria plumbing, great communication and delivery, no hassles and all the products bought for our bathroom refurb look mint, can't wait for it to get started now.”

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Posted 1 day ago

“Absolutely love my new on suite furniture very reasonably priced quick delivery no hassle would definitely recommend”

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Posted 1 day ago

“Most excellent shopping experience. Very attentive online for all your needs. Answering service was prompt when contacted via email and no fuss with my queries. All good thanks!”

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Posted 1 day ago

“a very positive and easy to navigate website, a great range of products and prompt delivery. who could ask for more.”

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Posted 1 day ago

“Easy to order arrived promptly and tap looks good quality and works well”

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Posted 1 day ago

Victorian Plumbing is rated 4.5 based on 19,749 reviews