Victorian Plumbing Reviews - Read 17,604 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.42 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Victorian Plumbing 5 star review on 4th July 2021

Anonymous

Anonymous // 01/01/2019

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“Nice products, only reasons I wouldn't give higher score is I feel more information on some of the suites would help plan ahead for any additional parts needed and on our particular delivery, the way the van had been loaded up from the side didn't help the driver to be able to get the delivery out the van which had a lower rear door than the side so we're fortunate that the units weren't damaged after having to be dragged under the rear sliding door.”

Posted 12 hours ago

“Can’t talk to any body”

Posted 20 hours ago

“Excellent service, excellent delivery, great value and looks so nice in the bathroom giving it a lovely update. Thank you”

Posted 1 day ago

“FAST AND EFFICIENT SERVICE, NO FUSS & EXCEEDED EXPECTATIONS”

Posted 1 day ago

“The Chatsworth bathroom suite we chose was of excellent quality at a surprisingly low cost, everything was delivered at the date and time we were informed and the packaging was very substantial preventing any damage. There was one item that was out of stock when I made the initial order but an incredibly helpful customer services employee assisted us with this and a more expensive item was substituted at no additional cost. My bathroom installed commented that everything was of the highest quality and was shocked to find out what we paid, I think you may well get quite a bit of extra business from him and his future clients. Overall the experience was stress free and we now have a wonderful bathroom.”

Posted 2 days ago

“Very satisfied with Victorian plumbing service. Goods came earlier than I thought I’ll use them again in future thanks”

Posted 2 days ago

“Excellent service from ordering products online for my new bathroom up to delivery. Very happy with service, delivery was fast and on time. Have already recommend to family members”

Posted 2 days ago

“Not installed yet”

Posted 2 days ago

“Preompt, efficient delivery of the double towel rail ordered on ,line”

Posted 2 days ago

“The toilet seat was delivered on time and very well packaged.”

Posted 2 days ago

“Great choice, great communication, fast delivery. A1.”

Posted 3 days ago

“Good quality products and quick deliveries”

Posted 3 days ago

“Delivery was a disgrace.”

Posted 3 days ago

“First time ordering with Victorian Plumbing,goods arrived on time in excellent condition,it will not be the last time I deal with this efficient well organised company.”

Posted 4 days ago

“Product exactly as described and pictured on line. Service very good, arrived on time. Would definitely recommend.”

Posted 4 days ago

“Ordered online easy to find what I needed. Very prompt delivery. Will definitely use again, I'm a satisfied customer”

Posted 4 days ago

“Excellent service, got a great price on my new kitchen tap and it arrived within 2 days on standard delivery! Many thanks.”

Posted 4 days ago

“Easy to use web page. The goods I ordered were in stock and delivered within 3 working days!”

Posted 5 days ago

“Very good - we would definitely use again. Good communication, a choice of delivery options to suit us, and competitive prices. Thank you Victorian Plumbing.”

Posted 5 days ago

“Excellent delivery and packaging , and just the shower head for over the bath, resulting in no water being sprayed around the room.”

Posted 5 days ago

Victorian Plumbing is rated 4.50 based on 17,604 reviews