Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,026 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,026 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent product,matches previous fitted years ago”

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Posted 1 day ago

“Good product and very good service.”

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Posted 2 days ago

“Exelent experience, fast delivery”

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Posted 2 days ago

“Paid an extra £14 to have the order delivered on a specific date as it had to be signed for by the courier It was delivered on a day I wasn't at home and left outside by my bins.”

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Posted 5 days ago

“Ordered a replacement light pull cord with brushed brass handle to match our renovated bathroom. Initially ordered one from Amazon but the brass colouring was off and it broke within a week. Victoria Plumbing's Arezzo product was shipped speedily to my agreed collection point with no issues and the quality of product is excellent; far superior than what we bought off Amazon that was not fit for purpose. Definitely worth paying the little extra. You do indeed get what you pay for; a high quality product.”

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Posted 1 week ago

“Delighted with tiles, service and price. Would recommend Victorian Plumbing.”

Victorian Plumbing 5 star review on 17th May 2026

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Posted 1 week ago

“I ordered 2 samples of wall tiles, although the tiles were not what I wanted the service was really good, free and very quick. With other companies I have paid for samples, and they have taken a long time to arrive.”

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Posted 1 week ago

“Unfortunately smashed the old bathroom sink but was able to find almost the exact replacement within a few cm. Fast and safe delivery of new sink.”

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Posted 1 week ago

“Although the product is delivered promptly..their customer service is the worst I have ever had. It is impossible to talk with a person. Even when you contact by email the reply can take forever .. therefore deadlines for returns etc make it difficult .. I could go on .. beware..”

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Posted 1 week ago

“Easy transaction, good product and fast delivery.”

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Posted 2 weeks ago

“Have been aware of this company for many years but have never bought directly from them. Whilst searching the net for a new kitchen tap, I noticed their special offer on KT8026Q. Both wife and I liked the look of it and purchased. Delivery prompt and efficient. Packaging excellent. Fitting straightforward by local plumber who was also impressed by the product. Now in working use for just over a week. Very pleased! Many thanks, John Yeomans”

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Posted 2 weeks ago

“Odered a bathroom suit from victoria plumbing on line, totally hassel free and delivered in two days. Wholely recommended”

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Posted 2 weeks ago

“Terrible! I ordered 2 boxes of tiles. 7 were broken or damaged. No phone line for domestic customers, only trade. Attempted live chat 3 times, have sent 3 emails, no response! I have had to pay my tile fitter for the partial work, and will have to pay him again if any replacements ever turn up.”

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Posted 2 weeks ago

“I recently bought a couple of radiators upon seeing an offer on line. It’s was easy to order. The delivery guys were great; kept me informed of delivery times. All in all a great service”

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Posted 2 weeks ago

“Great quality radiators, arrived on time and I’m happy with everything. Good service from Victorian Plumbing.”

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Posted 3 weeks ago

“Ordered on line on a Sunday and was given a date Monday. It was delivereed the next day Tuesday. Excellent service will use again and recommend to family and friends.”

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Posted 3 weeks ago

“Easy to navigate website, massive choice of items, quick shipping.”

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Posted 3 weeks ago

“Reported a missing shower tap adapter which I reported Sunday 26th April and now its Friday 1st May and still no result or reply to a feedback request i made two days ago. Another e-mail request will be on its way shortly. Your phone number apparantly only available to trades people.”

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Posted 3 weeks ago

“Easy to order, all good from order to delivery, big thank you .”

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Posted 3 weeks ago

“Best on the market 👌”

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Posted 3 weeks ago

Victorian Plumbing is rated 4.5 based on 20,026 reviews