Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,989 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,989 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelent service and prompt delivery of the tile samples. Thank you”

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Posted 18 hours ago

“Excellent service and great price for quality product”

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Posted 1 day ago

“Always a professional and efficient service, with quality product”

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Posted 2 days ago

“Great value and quality products. Speedy delivery.”

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Posted 6 days ago

“Good quality back to wall toilet delivered promptly. Easily fitted. The toilet seat supplied with the package was poor quality and will need to be replaced. Otherwise the score would be higher.”

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Posted 1 week ago

“Fantastic quality products that look beautiful and classy! Really elevated my ensuite! Customer service is also second to none! Therefore I highly recommend and will no doubt be purchasing from Victorian plumbing in future!”

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Posted 1 week ago

“Very prompt delivery with reasonably priced items. Highly recommended supplier.”

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Posted 2 weeks ago

“ORD-2600000001-4507043 I rarely leave reviews, but this experience genuinely deserves it. Two separate orders, two serious failures. The first was a toilet delivered in nothing more than a cardboard box with no meaningful protection. It arrived completely smashed. Basic packaging standards clearly not understood. The second order was even worse. Ordered two radiators. Instead, a full shower cabin was delivered on a pallet. Correct name, correct address, completely wrong product. This isn’t a minor picking error, this is a complete breakdown of process, verification and dispatch control. For a company of this size, this is not “one of those things”. This is systemic failure. What’s most concerning is not the mistake itself, but the level of incompetence required across multiple stages for this to happen twice to the same customer. If this is the standard of quality control, I would strongly question trusting them with anything time-sensitive or critical. Would not recommend.”

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Posted 2 weeks ago

“Quick delivery”

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Posted 2 weeks ago

“I found Victorian plumbing to be great ,from buying ,to feedback and delivery too. Easy to shop in one place with good prices.”

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Posted 3 weeks ago

“Very pleased I shopped with Victorian Plumbing, they were very helpful in my purchase, well packaged and on time with delivery,”

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Posted 3 weeks ago

“Excellent service77”

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Posted 3 weeks ago

“Lots of choice on good value quality products with fast delivery and excellent customer service.”

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Posted 3 weeks ago

“Great choice and great communication regarding delivery.”

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Posted 4 weeks ago

“Good quality and speedy delivery”

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Posted 4 weeks ago

“Well I messed up. I ordered a pump and it promptly arrived. When the plumber came to install it we both realised that a small detail has had been left out of the order and therefore the pump was negative and not positive or vice versa. Entirely our fault. But Victorian plumbing took back the part and immediately compensated me for my expense. I was impressed with the speed of their action and with the no quibble understanding of the situation. Many thanks.”

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Posted 4 weeks ago

“Nice thing that there was interest free financing option available. The product were in good quality but delivery was delayed.It looks like There is no person available on customer service , only boot”

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Posted 1 month ago

“Good service Delivery very efficient Mirror really nice”

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Posted 1 month ago

“Good selection of period bathroom products at competative prices. Can't ask much more than that.”

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Posted 1 month ago

“Everything as ordered, was prepared to drill bath for taps but did think about overflow. Had the right drill sizes for both and was easy to do. Bath cam on a palet and driver manoverd it to my patio doors for easier access and was well padded.”

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Posted 1 month ago

Victorian Plumbing is rated 4.5 based on 19,989 reviews