Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,769 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products were excellent. delivery was a bit of a problem.”

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Posted 20 hours ago

“Fabulous from ordering to delivery . Product was amazing can’t fault them at all great service”

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Posted 1 day ago

“Item very easy to find on their website, payment quick and simple. delivery man kept me informed on timings. And to top it off the shower door looks great.”

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Posted 1 week ago

“One of the hinges on our rather expensive Heritage loo seat decided to snap in half. I did a quick Google search to see if there were replacement parts. Victoria Plumbing was the only supplier who offered genuine Heritage spares at the best price. Setting up an online account was a doddle and I placed my order. I could have opted for a next day delivery but decided to go for a cheaper 7 day delivery. However, I was pleasantly surprised to receive my order within 2 days. I can't fault Victoria Plumbing for a superb service that didn't cost the earth.”

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Posted 2 weeks ago

“Bought all our new bathroom furniture from Victoria Plumbing and very happy with the choice and quality”

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Posted 2 weeks ago

“I recently recieved some tile samples and was very impressed with the quick and free delivery! A real bonus! The quality of the samples were excellent and we will be considering using these for our renovation project!”

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Posted 2 weeks ago

“Really speedy delivery, excellent quality and great value”

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Posted 2 weeks ago

“The products came relatively quickly. It states you get 15 mins to check the products aren't faulty but the driver started the timer as soon as he arrived rather than after he'd unloaded the products so I had 5 mins to check every product out the boxes to check for damage which wasn't possible.”

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Posted 3 weeks ago

“Ordered shower heads and delivery was very prompt. Good were of high quality”

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Posted 3 weeks ago

“Ordered a victorian style showerhead which was delivered swiftly. Have oinly given a 3 Star rating as the company CEO and owner is an ignorant individual (brexiteer etc).”

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Posted 4 weeks ago

“Fab Radiators delivered in perfect condition!”

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Posted 4 weeks ago

“Taps ordered and arrived quickly as requested and product works fine. Grohe tap with non removable tails and European 3/8 fitting was a little painful to plumb in but Screwfix sorted that with a pair of adaptors. Both taps look good and work perfect. Need to flag the 3/8 fitting a little clearer on website if you can. I see you sell these as well!”

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Posted 4 weeks ago

“Good fast delivery”

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Posted 4 weeks ago

“Very happy with the quality of service. Refreshingly helpful delivery driver. .”

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Posted 1 month ago

“Very happy customer,amazing quick delivery and amazing service .”

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Posted 1 month ago

“Great service and good value!”

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Posted 1 month ago

“Ordered a bathroom basin very good price delivered quickly looks lovely”

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Posted 1 month ago

“Although nothing is installed yet, I've been impressed with the quality of the items I've received.”

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Posted 1 month ago

“Incompetent: Why does it take 7 days between reciving an order and arranging/advising despatch? 9 days in total and the courier only took 2 of them.”

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Posted 1 month ago

“Website easy to use - found what I was looking for quickly. Checkout easy and item delivered propmptly.”

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Posted 1 month ago

Victorian Plumbing is rated 4.5 based on 19,769 reviews