Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,823 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with our products from Victorian Plumbing. Easy to use website and items arrived on time and to the correct address. Big thanks to all.”

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Posted 1 day ago

“Very good quality, easy to fit and timely Delivery.”

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Posted 1 day ago

“Easy to secure the product and internet description and pictures were perfect”

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Posted 2 days ago

“Lovely looking taps lovely feel of the powder coating very happy with the quality and quick service delivery”

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Posted 2 days ago

“Delivery and Order veyr efficient but extremely poor in my request to replace a faulty item.”

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Posted 2 days ago

“Great Service, I didnt answer the phone to the pallet delivery company as I though it was yet another diesel emmission call and head office very kindly chased me up. All delivered smoothly!”

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Posted 3 days ago

“Awesome. I was amazed at how easy and rewarding it was to order a shower door Actually receiving it was an entirely different matter. The courier in his vehicle went past the building and me four times, ignoring attempts to flag him down, before making delivery.”

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Posted 1 week ago

“I have to say that the products I received from Victoria Plumbing exceeded my expectations, all the items were expertly packed in order to prevent damage during transit and when installed will surely transform my bathroom area into a perfect place.”

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Posted 1 week ago

“Thank you”

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Posted 2 weeks ago

“We received our items quickly and everything looks great.”

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Posted 2 weeks ago

“Great delivery and range of products. Really pleased with items received”

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Posted 2 weeks ago

“Very good service, quick delivery & exactly the part I needed”

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Posted 2 weeks ago

“Ordering online was very easy, the quality of the goods were excellant, however delivery was not as exspected, on the day chose I had two texts advising me of the time slots, both time slots failed to arrive when checking the tracking system I found that the item had been taken back to the depot. I sent a text asking why my item had not arrived, next morning another time slot and this time the item arrived. the driver was very helpful and carried the unit to my door and asked if I wanted the pallet left I ked him to take it. Quality of item very good, delivery very poor.”

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Posted 3 weeks ago

“Excellent service alround. Easy to use website, plenty to choose products and prices that are good.”

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Posted 3 weeks ago

“Ordered the free tile samples,as I am currently updating bathroom. Unfortunately pattern tile samples were far too small, and only colour not pattern could be considered”

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Posted 3 weeks ago

“Great shower, easy to fit. Took out the old, put in the new without any mods. Excellent!”

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Posted 3 weeks ago

“Quick delivery and good choice of products”

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Posted 3 weeks ago

“First time of ordering online for bathroom bits. Very happy with the quality of my loo & sink. Everything needed came as ordered, helpful online tool suggests what you need to be able to install the units, I wouldn't have had a clue otherwise!”

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Posted 3 weeks ago

“Use them a fair bit,helpful well priced and delivered when said... Great company”

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Posted 3 weeks ago

“good product delivered on time”

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Posted 3 weeks ago

Victorian Plumbing is rated 4.5 based on 19,823 reviews