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Victorian Plumbing Reviews

4.5 Rating 19,859 Reviews
88 %
of reviewers recommend Victorian Plumbing
Company Reviews Metrics Info
4.5
Based on 19,859 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Victorian Plumbing Reviews

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Mrs Lara A Berry
Verified Buyer
“There was a great choice of radiators to choose from at a competitive price. We've used them before so we know they are reliable and high quality products and happy to use them again.”
Helpful Report
Posted 15 minutes ago
Margaret Savage
Verified Buyer
“very prompt service-thank you”
Helpful Report
Posted 17 hours ago
Anonymous
Verified Buyer
“My plumber told me what I needed so I ordered it directly from Victorian Plumbing. Process was easy, price competitive and delivery swift so all in all a great experience.”
Helpful Report
Posted 1 day ago
Nina Friend
Verified Buyer
“Have ordered a few things ordering easy delivery prompt”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“Goods as described and prompt delivery - thanks!”
Helpful Report
Posted 1 day ago
Alison Clapham-Carter
Verified Buyer
“The products are of good quality and arrived on time. However it would help if the items were delivered in to the house, not dumped on the pavement. I was lucky that a male neighbour was around to help get the items inside, otherwise they would still be where they were left. Not all customers are young, fit and strong!”
Helpful Report
Posted 1 day ago
Chris Willox
Verified Buyer
“Good quality and fantastic back up”
Helpful Report
Posted 2 days ago
Anonymous
Verified Buyer
“The perfect shower head I had been searching for. A basic shower head with no fancy lights or modes and one with a curved handle and more importantly, one that produces a powerful shower, which this one certainly does. I liked the changeable inserts for high and low water pressure which makes a big difference too. I would most definitely recommend this showerhead to anyone, you will not be disappointed.”
Helpful Report
Posted 2 days ago
Andrea Wordsworth
Verified Buyer
“Could only find the oversized shower head I wanted at Victorian plumbing: very sturdy and looks fabulous so very happy 😊”
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
“Stylish basin and cabinet. Good customer service dealing with a query prior to ordering. Good level of communication regarding delivery. My plumber thought the taps were awkward to assemble but managed.”
Helpful Report
Posted 5 days ago
Virginia Bryant
Verified Buyer
“Good quality tap. Delivered on time”
Helpful Report
Posted 6 days ago
Graham Summers
Verified Buyer
“Swift delivery and decent product. Thanks”
Helpful Report
Posted 1 week ago
Doghan
Verified Reviewer
“VICTORYAN PLUMING IS A FRAUD AND A THIEF!! Their managers are thieves and their employees are invisible. I have proof of this. I am undertaking a large construction project in Buckingham. I placed several small orders for a small bathroom with Victorian Plumbing for a previous client. It was supposed to arrive the day after payment but even though I had made the payment, it barely arrived after a month. I said okay, okay. My next order took 3 weeks and never arrived. I called and complained. They couldn't promise when it would arrive so we cancelled. They haven't refunded the money since June. I am currently speaking with my lawyer and I will be filing a lawsuit against the managers and owner of this thieving company. They victimized me and my client, stole my money and never sent any materials. The thieving Victorian Pluming did not answer my calls and to this day has not returned my messages. Please stay away from this fraudulent company.”
Helpful Report
Posted 1 week ago
Lauren Parisi
Verified Buyer
“Lots of choice, speedy delivery and quality products. Thank you!”
Helpful Report
Posted 1 week ago
Keith Clarkson
Verified Buyer
“Excellent company with quality goods. Delivered on time and really good value for money”
Helpful Report
Posted 1 week ago
Laura Shapland
Verified Buyer
“We've made several orders over the last few months as we undertake a major renovation. We have no pre-set loyalty to Victorian Plumbing, but they always seem to have what we're looking for. Things are always in stock, and delivered promptly.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Very impressed by speed of delivery ( 2 days) and how well it was packed on the pallet.”
Helpful Report
Posted 1 week ago
Joe Dunn
Verified Buyer
“Competent fast and correct”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Ordered online and item was delivered within 48 hours which was great as our shower was out of action. Valve is good quality and works efficiently”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Very quick delivery. Good quality products, have bought from you before and recommend your company anytime.”
Helpful Report
Posted 1 week ago
Victorian Plumbing is rated 4.5 based on 19,859 reviews
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