Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,861 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

Victorian Plumbing 5 star review on 7th October 2024

Janet West

146

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products are of good quality and arrived on time. However it would help if the items were delivered in to the house, not dumped on the pavement. I was lucky that a male neighbour was around to help get the items inside, otherwise they would still be where they were left. Not all customers are young, fit and strong!”

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Posted 4 days ago

“Good quality and fantastic back up”

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Posted 4 days ago

“Could only find the oversized shower head I wanted at Victorian plumbing: very sturdy and looks fabulous so very happy 😊”

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Posted 1 week ago

“Swift delivery and decent product. Thanks”

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Posted 1 week ago

“Competent fast and correct”

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Posted 2 weeks ago

“mostly the items we bought were as expected but dont expect high quality at low prices. Good value for money. One disappointment was that the toilet did not have a true round waste so modern waste pipe would not seal did not know until the plumber came to fit. He managed to adapt it with a different collar. Make sure you check it all on arrival as lead in times mean you cant be without a loo. Pays you money I suppose.”

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Posted 2 weeks ago

“Happy with everything except the pallet came with black rapping and I was unable to see the product to check and when I cut the rapping and see the product the driver was gone and that huge pallet left in front of the door Which I need to arrange the date for recycling . I would appreciate more if the driver return the empty pallet but overall I am happy with everything.”

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Posted 1 month ago

“Thanks for the free samples of tiles unfortunately we have a tile from another supplier”

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Posted 1 month ago

“Quick delivery good communication great radiator was struggling to find the unusual size but Victoria plumbing had it at a good price! Would definitely use again”

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Posted 1 month ago

“Easy to secure the product and internet description and pictures were perfect”

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Posted 1 month ago

“Easy to use website and fast delivery”

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Posted 2 months ago

“Delivery quick, plumber approved of taps and fitted them”

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Posted 3 months ago

“Easy ordering process, good price, only downside the whole order came in dribs and drabs ( 3 lots ) and one of them the tailgate had broken so had to handball it off then made me take the pallet , over all happy , please come up with a way to take the pallet back and reuse them”

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Posted 3 months ago

“Delivery was prompt and the quality high Your description of the mixer tap was not clear enough to my plumber , as it was not suitable for a 40mm worktop”

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Posted 3 months ago

“Although nothing is installed yet, I've been impressed with the quality of the items I've received.”

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Posted 5 months ago

“good quality but not clear on what is included and what extra is needed”

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Posted 5 months ago

“Trally pleased with our new toilet seat it fits perfectly. We purchased our bathroom from yourselves and needed a replacement seat and thankfully we could still get one to fit. It’s comfortable when sitting and also like the soft close feature.”

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Posted 5 months ago

“Good product quick delivery. Check delivery options vary according to what you order together”

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Posted 5 months ago

“Most excellent shopping experience. Very attentive online for all your needs. Answering service was prompt when contacted via email and no fuss with my queries. All good thanks!”

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Posted 5 months ago

“Really good replacement for my original shower. Only 4 star because it doesn’t have a hot water safety button.”

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Posted 5 months ago

Victorian Plumbing is rated 4.5 based on 19,861 reviews