Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 19,773 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 19,773 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025

142

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although nothing is installed yet, I've been impressed with the quality of the items I've received.”

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Posted 1 month ago

“good quality but not clear on what is included and what extra is needed”

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Posted 1 month ago

“Trally pleased with our new toilet seat it fits perfectly. We purchased our bathroom from yourselves and needed a replacement seat and thankfully we could still get one to fit. It’s comfortable when sitting and also like the soft close feature.”

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Posted 1 month ago

“Good product quick delivery. Check delivery options vary according to what you order together”

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Posted 1 month ago

“Most excellent shopping experience. Very attentive online for all your needs. Answering service was prompt when contacted via email and no fuss with my queries. All good thanks!”

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Posted 1 month ago

“Really good replacement for my original shower. Only 4 star because it doesn’t have a hot water safety button.”

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Posted 1 month ago

“Love my product that I purchased. I was just a bit disappointed with the delivery time and updates.”

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Posted 2 months ago

“Ordering was easy. No problem with delivery. The only issue I had was the length of time between confirmation of order and dispatch. This, combined with the advice not to contact a plumber until items were delivered meant it was a month between placing the order and the tap being fitted.”

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Posted 2 months ago

“Easy to order had just what we wanted delivery a bit slow but did come when they said 7 working days”

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Posted 3 months ago

“Product was as expected - good Quality”

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Posted 4 months ago

“VP were fine but let down a bit by the courier”

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Posted 4 months ago

“Very good service, l item was delayed, but very well packed, and lovly quality and value for money”

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Posted 4 months ago

“These tiles were good value and gave smartened up my kitchen, however there 20 broken tiles which luckily we were still able to use but clearly care wasn’t taken when they were loaded onto the delivery van. I would have liked a delivery fee refund but didn’t have the time to pursue it. Lovely tiles though.”

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Posted 4 months ago

“Good prompt replies to complete the order - didnt get a follow up email regarding dispatch as promised, but nonetheless did arrive in good time.”

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Posted 5 months ago

“So far so good. All bathroom chromeware recieved promptly and in good order. When plumber comes I will know if all is correct- since I am not a plumber!”

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Posted 6 months ago

“Easy to use website, good selection, quick delivery and a very accomodating returns service, all adds up to a good company worth supporting.”

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Posted 6 months ago

“All went OK . Marks fir the legs was off”

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Posted 6 months ago

“Good product- arrived on time”

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Posted 7 months ago

“Shower is good and also bought shower tray good quality”

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Posted 7 months ago

“I had a great experience ordering my radiators – the process was very simple, and they arrived quickly. I haven't fitted them yet, but everything seems fine so far. One suggestion for improvement would be to deliver the radiators directly to the house rather than leaving them at the roadside. It would also be great if the pallets could be taken back for reuse, as this would make the service more environmentally friendly. Currently, the customer is left to dispose of pallets that could easily be reused for future deliveries.”

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Posted 8 months ago

Victorian Plumbing is rated 4.5 based on 19,773 reviews