Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,063 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice tiles, good delivery”

Helpful Report

Posted 1 day ago

“Pretty happy, kept us up to date with delivery details and eta, slight dent on one of the sides of the shower frame that we didn't notice when signing for them but doesn't impact use”

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Posted 1 month ago

“Good products at Good prices, would of given 5 stars but first courier used wasn't as good as second”

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Posted 1 month ago

“Good unit and stylish design had no problem fitting. Arrived shortly after ordering on time.”

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Posted 1 month ago

“Nice thing that there was interest free financing option available. The product were in good quality but delivery was delayed.It looks like There is no person available on customer service , only boot”

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Posted 5 months ago

“Everything as ordered, was prepared to drill bath for taps but did think about overflow. Had the right drill sizes for both and was easy to do. Bath cam on a palet and driver manoverd it to my patio doors for easier access and was well padded.”

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Posted 5 months ago

“Ordered various bits over the years and never had any issues. Delivery prompt and all correct.”

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Posted 6 months ago

“Good quality items and clear delivery instructions - it would be helpful to have a courier who is allowed to help unload the stock, not just drop them at the curbside though!”

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Posted 7 months ago

“Victorian plumbing website excellant, helpful staff. Only problem was with the third party delivery, I had to walk a very heavy awkward boxed vanity unit up 32 steps. Step....by step.....by step. It took me an hour of strenuous effort to get it (and a basin) into my apartment. I cut a finger and ruptured a tendon in my elbow, not supprising at 78 years of age. If I had been informed in advance that two or three people would be required I would have taken steps to comply. I useless pallet was also left.”

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Posted 7 months ago

“Nice mirror, heated area a bit slow to clear otherwise all good”

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Posted 8 months ago

“Great package when delivered I'd thought there ETA would be sooner but ha ho demand I suppose items were well packaged if good quality goods but I had a part missing and after 4 days still awaiting a response so that side things not so good that's why 4 stars not 5”

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Posted 8 months ago

“We decided to buy our toilet and the cistern as well as a unit from Victoria Pluming as the prices were reasonable and we compromised on not having top modern quality. The unit comes without a top cover which we also bought from Victoria Pluming, however it didn't fit and we sent it back, Mid October. As I didn't hear back for 2 weeks, I created a refund query in the system, which was responded in couple of days and within a week we now have the refund. I terms of quality, time will tell. I wish the return process was quicker and more efficient but overall experience was good enough.”

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Posted 8 months ago

“Competitive prices, simple ordering process, good updates on delivery. Quality products, however a couple of parts were missing and the process for recovering these was a long winded process.”

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Posted 9 months ago

“delivered exactly as stated. not yet installed so unable to say how good it functions, or durability”

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Posted 9 months ago

“Came on time and well packaged”

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Posted 10 months ago

“The products are of good quality and arrived on time. However it would help if the items were delivered in to the house, not dumped on the pavement. I was lucky that a male neighbour was around to help get the items inside, otherwise they would still be where they were left. Not all customers are young, fit and strong!”

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Posted 10 months ago

“Good quality and fantastic back up”

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Posted 10 months ago

“Could only find the oversized shower head I wanted at Victorian plumbing: very sturdy and looks fabulous so very happy 😊”

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Posted 10 months ago

“Swift delivery and decent product. Thanks”

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Posted 10 months ago

“Competent fast and correct”

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Posted 10 months ago

Victorian Plumbing is rated 4.5 based on 20,063 reviews