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Victorian Plumbing Reviews

4.5 Rating 19,774 Reviews
88 %
of reviewers recommend Victorian Plumbing
4.5
Based on 19,774 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Victorian Plumbing Reviews

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 29th January 2025
Anonymous
Victorian Plumbing 5 star review on 1st January 2025
Matthew Charlton
Victorian Plumbing 5 star review on 7th October 2024
Janet West
Victorian Plumbing 5 star review on 13th August 2024
Anonymous
Victorian Plumbing 5 star review on 5th August 2024
Anonymous
Victorian Plumbing 5 star review on 16th June 2024
Anonymous
Victorian Plumbing 5 star review on 16th June 2024
Anonymous
142
Anonymous
Anonymous  // 01/01/2019
Delivery was prompt and the quality high Your description of the mixer tap was not clear enough to my plumber , as it was not suitable for a 40mm worktop
Helpful Report
Posted 6 hours ago
Although nothing is installed yet, I've been impressed with the quality of the items I've received.
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Posted 1 month ago
good quality but not clear on what is included and what extra is needed
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Posted 1 month ago
Trally pleased with our new toilet seat it fits perfectly. We purchased our bathroom from yourselves and needed a replacement seat and thankfully we could still get one to fit. It’s comfortable when sitting and also like the soft close feature.
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Posted 1 month ago
Good product quick delivery. Check delivery options vary according to what you order together
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Posted 1 month ago
Most excellent shopping experience. Very attentive online for all your needs. Answering service was prompt when contacted via email and no fuss with my queries. All good thanks!
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Posted 1 month ago
Really good replacement for my original shower. Only 4 star because it doesn’t have a hot water safety button.
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Posted 1 month ago
Love my product that I purchased. I was just a bit disappointed with the delivery time and updates.
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Posted 2 months ago
Ordering was easy. No problem with delivery. The only issue I had was the length of time between confirmation of order and dispatch. This, combined with the advice not to contact a plumber until items were delivered meant it was a month between placing the order and the tap being fitted.
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Posted 2 months ago
Easy to order had just what we wanted delivery a bit slow but did come when they said 7 working days
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Posted 3 months ago
Product was as expected - good Quality
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Posted 4 months ago
VP were fine but let down a bit by the courier
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Posted 4 months ago
Very good service, l item was delayed, but very well packed, and lovly quality and value for money
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Posted 4 months ago
These tiles were good value and gave smartened up my kitchen, however there 20 broken tiles which luckily we were still able to use but clearly care wasn’t taken when they were loaded onto the delivery van. I would have liked a delivery fee refund but didn’t have the time to pursue it. Lovely tiles though.
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Posted 4 months ago
Good prompt replies to complete the order - didnt get a follow up email regarding dispatch as promised, but nonetheless did arrive in good time.
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Posted 5 months ago
So far so good. All bathroom chromeware recieved promptly and in good order. When plumber comes I will know if all is correct- since I am not a plumber!
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Posted 6 months ago
Easy to use website, good selection, quick delivery and a very accomodating returns service, all adds up to a good company worth supporting.
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Posted 6 months ago
All went OK . Marks fir the legs was off
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Posted 6 months ago
Good product- arrived on time
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Posted 7 months ago
Shower is good and also bought shower tray good quality
Helpful Report
Posted 7 months ago
Victorian Plumbing is rated 4.5 based on 19,774 reviews