Victorian Plumbing Reviews

Name: Victorian Plumbing
Address: 22 Grimrod Place, Skelmersdale, Lancashire
Rating: 4.49

4.5 Rating 20,103 Reviews

88 %

of reviewers recommend Victorian Plumbing

Company Reviews

Metrics

Info

4.5

Based on 20,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Victorian Plumbing:

Victorian Plumbing is the UK's largest bathroom retailer. From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK.

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Victorian Plumbing 5 star review on 18th October 2025

Beverley Stone

Victorian Plumbing 5 star review on 19th September 2025

David Bradley

Victorian Plumbing 5 star review on 29th January 2025

Anonymous

Victorian Plumbing 5 star review on 1st January 2025

Matthew Charlton

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered everything i needed for a bathroom refurbishment. Easy to order. Arrived quickly and was packaged very well. Very good quality. I would recommend this company. Great service.”

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Posted 2 years ago

“Purchased a lovely upright radiator for our dining room. Delivery was very quick. Will definitely be visiting Victoria plumbing next year when we do our bathroom.”

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Posted 2 years ago

“We have just spent alot of money with you , a whole new bathroom , every product simply beautiful , and fantastic service”

Victorian Plumbing 5 star review on 22nd October 2023

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Posted 2 years ago

“Quick and easy to order on line, delivery on the day no problem”

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Posted 2 years ago

“Exceptional service from Victorian Plumbing. The website is very user-friendly and the process to order is just brilliant. Communication was perfect. Will recommend it highly.”

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Posted 2 years ago

“The product I received was as expected, however, I was disappointed with the delivery. Having a pallet left on the road in front of my car wasn't ideal for me being on my own. The driver wasn't interested in helping me get the product to a safe place.”

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Posted 2 years ago

“Fast delivery and easy to speak to customer service. Communication about deliveries is always clear meaning ordering through you during a busy full house renovation has been stress free.”

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Posted 3 years ago

“Great service and great product - thank you”

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Posted 3 years ago

“Great service, delivery and quality products”

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Posted 3 years ago

“10 out of 10 friendliest staff you'll ever come across and extremely helpful”

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Posted 3 years ago

“Very impressed. We ordered a shower door at around 3pm on a Friday. Paid about £10 for next day delivery and it arrived by lunchtime on the Saturday. It was a good price too.”

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Posted 3 years ago

“Victorian Plumbing website was very easy to navigate and was the only site I could find where I could order a toilet seat to perfectly match my existing bathroom suite. The item was reasonably priced and was delivered very quickly. I am extremely happy with the service received and would have no hesitation in ordering with them again.”

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Posted 3 years ago

“Efficient service, easy to sue website and fast delivery. Very happy with the service”

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Posted 3 years ago

“Very pleased with customer service I spoke to a very nice gentleman who helped me with the payement method which I was unsure of thank you”

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Posted 3 years ago

“I spent over £8000 buying several items for 2nd fix plumbing for bathroom in a new build house from this company including 5 of this shower systems. Despite extremely high pressure in the plumbing and pipework, you would barely get a trickle of water through these large shower heads. Having reported these concerns to the company and having complied with all their requests for information/videos/photos and instruction, they turned around and said it is a problem with the main water pressure after nearly 3 months of having wasted my time. Failed to issue a refund and I have to bear the cost of not only having to buy new showers, but more significantly pay for additional cost of having to break the existing large tiles and redo the tiling. No help from the company to address the problem or take any responsibility. Repeated delay in responding to the complaint despite reassurance of responding within 24 hours. Worst of all absolutely no possibility of speaking directly over the phone to anyone in this company apart from their chatline. AVOID at all cost if you are looking for quality and reliable after sale support.”

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Posted 3 years ago

“Good quality toilet seat, came within 3 days of initial purchase. Good communication from delivery aswell.”

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Posted 3 years ago

“Very pleased with the bathroom washbasin . Could not fault the delivery man.”

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Posted 3 years ago

“Products reasonably priced. Appears to have been packed very well to reduce chance of any damage!”

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Posted 3 years ago

“Worst company to buy from never again. They not bothered as long as they get your money for rubbish service The more people I talk to the feedback is the same. Rubbish service”

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Posted 3 years ago

“Super Duper Service Fast and well delivered, all being fitted today, very exciting and managed to find exactly what i was hoping for, quite amazing really as my ideas can ve a bit skewif at times.”

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Posted 3 years ago

Victorian Plumbing is rated 4.5 based on 20,103 reviews