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Urban Cooling Reviews

4.7 Rating 187 Reviews

94 %

of reviewers recommend Urban Cooling

Company Reviews

About Urban Cooling:

At Urban Cooling, we have been installing all types of air conditioning solutions into residential, commercial, retail and leisure premises for over 20 years.

We specialise in providing air conditioning to buildings which otherwise cannot have it. With our solutions, buildings such as apartments and listed buildings can have the same standard of air conditioning as conventional systems provide, without the need for an external unit.

Operating within the M25, we undertake installations across all London postcodes.

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Urban Cooling 5 star review on 15th July 2023

Urban Cooling 5 star review on 15th July 2023

Urban Cooling 5 star review on 15th July 2023

Urban Cooling 5 star review on 15th July 2023

Urban Cooling 5 star review on 5th May 2023

Urban Cooling 5 star review on 5th May 2023

Urban Cooling 5 star review on 28th January 2022

6

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with, very helpful with good engineers”

Posted 2 years ago

“I've been really impressed by Urban Cooling's water cooled AC system. It is very effective and one of the best decisions we made on the flat, water cooled systems aren't as cheap as some alternatives but honestly, we've tried a few and they simply don't compare if you can't have external condensers which most apartments can't. The difference it made - cool, effective, quiet etc - made a huge difference to our dual aspect (south and west) facing apartment with large non opening windows. The team were quick, effective, efficient and friendly to deal with before, during and for servicing afterwards. I would recommend. SW London Apartment.”

Posted 2 years ago

“Great air conditioning product for flats. Good customer service.”

Posted 2 years ago

“I was in the process of buying a new flat, and I wanted to work out whether it would be feasible to get air-conditioning installed. I found a Urban Cooling (whom I’d used for service on my old flat) very helpful with ideas and happy to come do a survey.”

Posted 2 years ago

“Installed a great system, and the support has been excellent. Had an issue with a manufacturing flaw and they worked diligently to source a replacement part and get it up and running again.”

Posted 2 years ago

“Had 2 air con units installed. Relieved to be able to have a home that can be used year round and can have air con without external condenser. The condenser was installed in a hall cupboard which is far enough away from the other rooms to not be able to hear it churning away. The actual air con units were Panasonic and work as you’d expect. Quiet enough to be able to sleep with it running and controlled through tv Panasonic all (also wired in bedroom and hand held controller in living room). Yes it’s expensive but my home was unbearable in summer so I consider it an investment. The installers knew what they were doing despite being a tricky install with the amount of room they had to install the condenser. Overall I’m happy with the install and results.”

Urban Cooling 5 star review on 13th December 2021

Posted 2 years ago

“We received very professional, prompt service with UC. Their prices were significantly lower than their competitir for essentially the same units, in London. Keep up the great work, guys!”

Posted 2 years ago

“Outstanding service. The whole team were so efficient and helpful. Would highly recommend.”

Posted 2 years ago

“I had air conditioning (with a water cooled condenser so no outdoor box) installed in my high rise flat. Mark and the team did a phenomenal job. Installation went by quickly in 1 day and with extremely minimal patch up work required. I wish I had done the installation sooner! The units are very high quality Panasonic ones, wifi connected and compatible with Google Home, Alexa, etc. so I can set the temperature as I am heading home from work. I have had the units for a year bow. I can’t recommend them enough!”

Posted 2 years ago

“I am staying in the top floor unit. It was something unbearable during the heat wave last year. I decided to look for an A/C for this summer. I have called for 3 A/C companies to quote. - Urbancooling came with the most competitive quote. I would say it is quite reasonable. We are from HK and so we know how much a A/C should cost - Only one with a demo setup to show how the system works - Hotlines is always responsive I have to give credit to Lisa, Ian and Gary's team, wonderful experience working with them. No hesitation to recommend Urbancooling to anyone.”

Posted 2 years ago

“They installed A/C in 3 rooms. Tony was very helpful in getting the plans passed, and his staff were very professional and considerate in the installation and I use them every year for the serving of the units I would certainly recommend them”

Posted 3 years ago

“We were introduce to Tony of Urban Cooling & choose this company to install our A/C. They were reliable, considerate , professional & always contactable when we needed assistance. Should we ever need more units we would not hesitate to use Urban again.”

Posted 3 years ago

“Very pleased with the water cooled system installed in my flat, makes a big difference! Can’t wait to really see the benefits when the weather warms up. Been a pleasure to deal with Mark and Lisa throughout and the guys who came to install were very friendly and professional and got the job done quickly. Slight issue with the temperature output when installed but somebody was out to deal with the problem straight away and it’s been perfect ever since. Can happily recommend. Thanks!”

Posted 3 years ago

“Great people to deal with, made perfect recommendation for us and delivered without any issues and ahead of schedule. Really pleased with their service, from start to finish.”

Posted 3 years ago

“Great people to deal with and a quality product”

Posted 3 years ago

“I have been wanting air conditioning in my two bedrooms in an apartment for a number of years, however living in a conservation area made this impossible until now. I decided to have a Panasonic water cooled system with the condenser unit fitted in the utility cupboard connected to wall mounted units in each of the bedrooms. The whole installation was carried out very neatly, and the system works very effectively and is quiet. I thoroughly recommend Urban Cooling for anyone who wants air conditioning, and can now look forward to the summer!”

Urban Cooling 5 star review on 14th January 2021

Urban Cooling 5 star review on 14th January 2021

Posted 3 years ago

“Excellent installation, clean, quiet & polite installers. Did a fabulous job.”

Posted 3 years ago

“Excellent service”

Posted 3 years ago

“Very satisfied with the job they have done! Very friendly and professional team. The job was planned for 2 days but they have worked hard and completed the job in one day. We recommend them to any one need the Air conditioning in their flat. Also the customer service is amazing, from day one until the end. Lisa was very helpful and always she have promptly replied to all my questions. I will recommend the Urban Cooling to all my friends.”

Posted 3 years ago

“Very proffesional hard working installers. Set up wifi for the units. Good product knowledge. Highly recommendable!”

Posted 3 years ago

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Urban Cooling is rated 4.7 based on 187 reviews