Urban Cooling Reviews

Name: Urban Cooling
Address: 55, Second Avenue, Chatham, Kent
Rating: 4.70

4.7 Rating 233 Reviews

93 %

of reviewers recommend Urban Cooling

Company Reviews

Metrics

Info

About Urban Cooling:

At Urban Cooling, we have been installing all types of air conditioning solutions into residential, commercial, retail and leisure premises for over 20 years.

We specialise in providing air conditioning to buildings which otherwise cannot have it. With our solutions, buildings such as apartments and listed buildings can have the same standard of air conditioning as conventional systems provide, without the need for an external unit.

Operating within the M25, we undertake installations across all London postcodes.

Write Your review

Tell us how Urban Cooling made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Urban Cooling 5 star review on 15th January 2025

Colin

Urban Cooling 5 star review on 29th May 2024

Craig

Urban Cooling 5 star review on 15th July 2023

Tim C

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have found everyone in the team to be friendly and efficient. I am very happy with the system. The units are very neat and I am pleased with the way the fit into my home. I live in a flat which is under the roof and it can get very hot - the units have made it much more comfortable.”

Helpful Report

Posted 11 months ago

“This is a great product and very powerful and keeps our hair salon cool all year around.”

Helpful Report

Posted 11 months ago

“We were so impressed with the installation of our two air conditioning units. The team arrived on time, worked efficiently and with great care as well as being very friendly. After they left, you would hardly have known any work had been done. Everything was left clean and tidy and all holes made good. More importantly, we are very happy with how well the aircon works. Super quiet and very effective making our flat a comfortable space to enjoy during the summer months. We can't recommend Urban Cooling highly enough.”

Helpful Report

Posted 11 months ago

“We turn old buildings into Immersive experiences and it just wouldn’t work without Urban being reliable, fast, reasonably priced and their attention to detail. Taking our old freezing/roasting buildings and making an unbeatable inviting environment all year round. It’s a team I know I can trust for every project. They delivered where many others couldn’t”

Helpful Report

Posted 1 year ago

“Excellent, no fuss service. Very impressed by how straightforward the process was, from obtaining the quote to the ease of installation.”

Helpful Report

Posted 1 year ago

“We were delighted with our installation. It looked good and it worked brilliantly. Urban are without doubt a very professional outfit”

Helpful Report

Posted 1 year ago

“Urban cooling have been excellent. Always on other end of the line if thetr is a problem. Such a great way to get air conditioning in flats.”

Helpful Report

Posted 1 year ago

“Everyone at Urban Cooling has been great. Ian came to do a customised site visit at the beginning of the customer journey. Urban Cooling gave me a quote which seemed reasonable given the spec of the systems being installed and the 3 day job it would require. Even after a delay on my side the original quotation was honoured, and the guys did a great job installing it. Very happy with the system and the customer service throughout - it's great to finally have air conditioning on my greenhouse-esque London flat, thank you Urban Cooling!”

Helpful Report

Posted 1 year ago

“Urban Cooling couldn’t have done more to make the process more efficient. They were great on communication, and the team who came out to install the unit were awesome - tidied up as they went along. I would definitely recommend them for family and friends.”

Helpful Report

Posted 1 year ago

“Very happy with my three water-cooled AC units installed by Urban Cooling. So quiet and fast - works a treat!”

Helpful Report

Posted 1 year ago

“really good service. came to inspect our property and actually made a better recommendation than what we'd been planning and it was cheaper! we've had 3 AC units running off one condenser and it has worked great for a year.”

Helpful Report

Posted 1 year ago

“We've been using Urban Cooling for a few years now, they are very easy to deal with and always respond quickly to emails. The engineers work quickly and efficiently to limit disruption to our business during the annual servicing. Highly recommended.”

Helpful Report

Posted 1 year ago

“We had heating/cooing a/c fitted in May 2023. From the original site visit to assess our needs, the company quote and the fabulous installation team, the service from Urban Cooling has been exceptional. The team are rapid in response to any questions and we would highly recommend Urban Cooling for any domestic a/c requirements. First class.”

Helpful Report

Posted 1 year ago

“Great product and professional service”

Helpful Report

Posted 1 year ago

“Very fast and professional installation service. Quotation detail provided matched the end product installed.”

Helpful Report

Posted 1 year ago

“Service from start to finish has been great. Install was easy and rectified a slight issue very promptly. Very pleased with the unit which I imagine will be becoming more and more important as time goes on!”

Helpful Report

Posted 1 year ago

“Fantastic system, working great and look very stylish. Highly recommended!”

Helpful Report

Posted 1 year ago

“Urban Cooling team is very professional, highly prompt, and customer friendly.”

Helpful Report

Posted 1 year ago

“Great product that works a treat in the summer months. Wish i did it sooner”

Helpful Report

Posted 1 year ago

“I'm happy to let you know that I'm extremely satisfied with the air conditioning system you have installed for me. It has been working great and has made my home much more comfortable. I have no complaints about the service I received from Urban Cooling and will definitely be recommending your services to others. I'd be happy to rate my experience with Urban Cooling 5 stars. Thank you for the great service! Best regards, Attila”

Helpful Report

Posted 1 year ago

Urban Cooling is rated 4.7 based on 233 reviews