UK Tights Reviews

Name: UK Tights
Address: The Arsenal, Heapy Street, Macclesfield
Rating: 4.79

4.8 Rating 32,056 Reviews

97 %

of reviewers recommend UK Tights

4.8

Based on 32,056 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01625 460180

Email:

customerservice@uktights.com

Location:

The Arsenal, Heapy Street
Macclesfield
SK11 7JB

UK Tights 5 star review on 1st December 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“offering discounts and then saying items are out of stock”

Helpful Report

Posted 1 year ago

Thank you for your recent order and review. The order that you have reviewed was in stock at the time of purchase, and dispatched the same day that it was purchased. However, if you're speaking more generally, we do have regular, limited-time offers on a wide range of products. We always ensure that a product has plenty of stock before it goes on offer, although there's always a chance that popular sizes/colours will sell out quickly. In this case, we do still provide the option to place a back-order. This enables you to reserve your stock at the discounted price and be the first to receive the new stock from the factory. If you'd prefer not wait, each product page also includes suggestions for similar alternatives (located below the size guide). I hope that this helps! If you have any further queries, please don't hesitate to contact us at customerservice@uktights.com - we'll be delighted to assist! Kind regards, UK Tights Customer Service

Posted 1 year ago

“Hasn’t been delivered”

Helpful Report

Posted 1 year ago

Dear Helen, I'm very sorry for the delay with delivery on this occasion, and for any inconvenience caused. I can see that your order was dispatched on 22/08/2022 with Royal Mail Tracked 24 (1-3 working days), so should have arrived by Thursday 25th. The tracking shows that it arrived on the 27th, so please accept our apologies for the 2 day delay. I will be glad to reimburse the postage cost to you now. Thank you for shopping with us, we hope that you are very happy with your goods. Kind regards, UK Tights Customer Service

Posted 1 year ago

“They're pretty, but I'm only 5'2" and they don't come up very high on the leg, it's not much above my knee. You'd be able to see the tops in a dress so unfortunately can't wear them.”

Helpful Report

Posted 1 year ago

“I waited 8 weeks for the delivery of three pairs of tights. I was consistently told they would be arriving in 10 to 20 days but they took too long to arrive. They took the money from my account as soon as I ordered them. I believe it should not have been taken until stock was available. The members of staff who answered the phone were very polite and apologetic.”

Helpful Report

Posted 1 year ago

Dear Angela, I'm very sorry for the delay in fulfilling your order on this occasion and thank you very much again for your patience. We really do appreciate it! Payment is taken at the point of purchase, as we do not hold payment information, to ensure your financial security. All in-stock products are dispatched within 1 working day. As you say, for out-of-stock items we tend to give an average estimate of 10-20 days, although this is not a guarantee. Depending on where in the world a particular brand is coming from, and how recently we placed an order with the supplier, stock replenishment times can vary. We regularly receive stock from certain brands within 1-4 days, but items coming from overseas may take 1-4 weeks. If your order is time-sensitive, please check with us directly for an ETA on specific products prior to purchase and we'll be glad to assist. Otherwise, it is reasonable to assume that out-of-stock items will be fulfilled within a maximum of 4 weeks. Unusual Delays Over the past couple of years, we have seen occasional supply issues due to manufacturing delays with various products. This is very difficult for us to predict and can be changeable, depending upon how a particular factory is affected at any given time by Covid infection, demand for specific products, as well as supply logistics. We also sell some products which, until recently, were produced in Ukraine. The brands concerned are now working to redirect production elsewhere. Due to these current demands and restrictions, some products may take longer than 4 weeks to come back into stock. However, this is rare and we'd like to assure you that the majority of items are still being replenished promptly. For the items that are delayed, we are working hard with our suppliers to ensure that stock reaches us as quickly as possible. If you've been waiting a while (or even if you haven't), we'll always be happy to offer you a similar, in-stock alternative, store credit or refund. If you're happy to continue to wait (as you were), that's great! In that instance, we'll always do everything that we can to get your order to you ASAP. Stock is reserved for live orders and is automatically shipped as soon as it becomes available. We also send a dispatch email so that you know when it's on its way. Thank you again for your patience on this occasion. We hope that you are happy with your items now that they have arrived. If you'd like to order any more stock in the near future, I can see that stock levels for your product are good. :) Kind regards, Keri Customer Service UK Tights

Posted 1 year ago

“I recently bought a Passion Eco Adrianna Strip Panty Net Bodystocking. The pattern and general body fit is very nice. However, the straps are positioned in the wrong place and fall down. I wore this underneath a dress and it made me very uncomfortable all evening due to the straps falling down my arms.”

Helpful Report

Posted 2 years ago

Dear Penny, Thank you for your feedback on your recent purchase. I'm very sorry to hear of the poorly fitting straps, as we always want you to be happy with your order. I'm not sure whether this would be a defect in the design or if it there was a quality control issue with this specific product. (If it is the latter, we'd be happy to replace your item and if it is the former, we'll contact Passion to let them know of the issue.) Please would you be so kind as to send a photo of the straps to customerservice@uktights.com? (Either with the product on a hanger or laid out flat.) Thank you. Kind regards, Keri Customer Service Manager UK Tights

Posted 1 year ago

“First pair I wore laddered from the toe in first few hours of wearing”

Helpful Report

Posted 2 years ago

Dear Joanne, I'm so sorry to see that you've received a faulty item. Please would you kindly contact us at customerservice@uktights.com with your order number and the product name? We'll be very happy to replace your item. Thank you. Kind regards, Keri, UK Tights Customer Service

Posted 2 years ago

“Only two stars as it’s the wrong colour.. nothing wrong with the quality, however I can’t be asked to send them back”

Helpful Report

Posted 2 years ago

“They tore really easily. Good colour though.”

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Posted 2 years ago

“The leg Avenue tights unfortunately are not wearable as such bad quality material. I would not recommend those. Yet to try the others I purchased. The delivery and service was fast though”

Helpful Report

Posted 2 years ago

“Disappointed - poor quality, expected more for £10 a pair”

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Posted 2 years ago

“Too small , wish I sized up length was too short”

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Posted 3 years ago

“Not very happy with the duration of their hold ups, single use to be honest, I bought from Annn Summers before and they lasted much much longer and they're price similarly. Even the thicker once ripp easily.”

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Posted 3 years ago

“This is sadly not the first time I have bought tights which were not cheap and which were really disappointing. The tights were not long enough (I'm 6'1") and trying to make them fit just caused them to ladder immediately - didn't even get to wear them once :-( The size guide suggests they should fit”

Helpful Report

Posted 3 years ago

Hi Pamela, I'm really sorry to hear of your disappointment with your Giulia Santina 20 Lurex Fashion Tights N.11. Unfortunately, looking at this product on our website, the size guide shows that size Large will fit a maximum height of 5'11" (or shorter, depending on hips/weight measurement). To fit a height of 6'1", you would normally need to opt for size: XL+, in order to provide sufficient leg length. Here's a link to all of our fashion tights in XL: https://www.uktights.com/tights/shopby/fashion/x-large

Posted 3 years ago

“Exactly what I wanted , but ordered on 1st Nov 2920 and got them last week . To be fair I was notified of delay and regular updates were sent . Lovely to have them now , guess there was a supply problem”

Helpful Report

Posted 3 years ago

Dear Jackie, I'm so pleased to hear that you're happy with your Charnos 24/7 Sheer Stockings 2 Pair Pack and thank you very much for your patience. You're absolutely right, this was an unusual delay for this item. Normally we'd expect all out of stock items on our site to be replenished within 10-20 days. In fact, staple lines such as the 24/7 range from Charnos usually come into stock much quicker, as our UK supplier normally holds a vast amount of stock at their UK warehouse. Unfortunately, replenishment took much longer this time around, as there was a manufacturing problem which created a backlog of orders to be fulfilled. We really appreciate you bearing with us and we expect the supply chain to now be back to normal. Best wishes, Keri UK Tights Customer Service

Posted 3 years ago

“Enormous feet and ankles so baggy thigh bit of support good but not much support in the waist and stomach but this bit comfy”

Helpful Report

Posted 3 years ago

Hi Sharon, I'm sorry to hear that you found these tights a bit baggy. Andrea Bucci is normally on the smaller side, so it may be that the wrong size was selected. If you'd like to email your Hip and Height measurements to customerservice@uktights.com, I'll be very happy to check this for you. Kindest regards, Keri UK Tights Customer Service

Posted 3 years ago

“Ordering and delivery we're very good. The tights are very light but do the compression well. However I snagged them on the first wearing and they laddered immediately.”

Helpful Report

Posted 3 years ago

“Still haven't received order yet!”

Helpful Report

Posted 3 years ago

Dear Steve Thank you for your recent order, and also for your review. Whilst Royal Mail is trying to maintain normal postal services, we are hearing that there are severe delays to deliveries all over the country. Normal deliveries and collections should take place in all parts of the UK. However, despite Royal Mail's best efforts, some parts of the country may experience varying levels of delivery disruption. This is due to Coronavirus-related absences and necessary social distancing measures; such as reducing the number of people together in shared spaces and vehicles. We're sorry for any inconvenience but, Royal Mail is working hard to keep any delays to a minimum, all the while keeping their people and customers safe. I can see however, the tracking advises that the order should be delivered today. I hope this explains the current situation a little better, and we thank you for your patience at this challenging time. If you have any further queries, please do let me know. Take care and stay safe. Toni UK Tights Customer Service

Posted 3 years ago

“WE are still waiting for our delivery of 3 tights?”

Helpful Report

Posted 3 years ago

Dear Sandra Thank you for your recent order, and also for your review. Whilst Royal Mail is trying to maintain normal postal services, we are hearing that there are severe delays to deliveries all over the country. Normal deliveries and collections should take place in all parts of the UK. However, despite Royal Mail's best efforts, some parts of the country may experience varying levels of delivery disruption. This is due to Coronavirus-related absences and necessary social distancing measures; such as reducing the number of people together in shared spaces and vehicles. We're sorry for any inconvenience but, Royal Mail is working hard to keep any delays to a minimum, all the while keeping their people and customers safe. I can see however, from the tracking that the order was delivered today. I hope this explains the current situation a little better, and we thank you for your patience at this challenging time. If you have any further queries, please do let me know. Take care and stay safe. Toni UK Tights Customer Service

Posted 3 years ago

“Ripped very easily”

Helpful Report

Posted 3 years ago

Dear Customer, I'm very sorry to hear that your Girardi Stockings ripped so easily. This is very unusual for this brand, so may have been a faulty item. My apologies for your disappointment. Please could you send a photo of the fault to customerservice@uktights.com and we'll be glad to take a look with a view to offering a replacement product? Thank you. Kindest regards, Keri, UK Tights Customer Service

Posted 3 years ago

“Dear Dawn I paid an extra £2.99 for quick delivery as wanted to wear these on new years eve, they finally arrived on 4/1/21 too late to wear so cannot comment on quality but I was very disappointed that I paid for a service which fell short.”

Helpful Report

Posted 3 years ago

Dear Lynne Thank you for taking the time to leave a review. I have taken a look at your order, and I can see that you selected the Tracked 48 delivery (£2.99). Whilst Royal Mail is trying to maintain normal postal services, we do advise that Tracked 48 is between 3-5 days. Normal deliveries and collections should take place in all parts of the UK. However, despite Royal Mail's best efforts, some parts of the country may experience varying levels of delivery disruption. This is due to Coronavirus-related absences and necessary social distancing measures; such as reducing the number of people together in shared spaces and vehicles. Coupled with the increased volumes of seasonal mail and backlogs of deliveries, I'm afraid that delays do seem to be the norm at this moment. We're sorry for any inconvenience but, Royal Mail is working hard to keep any delays to a minimum, all the while keeping their people and customers safe. I hope this explains the current situation a little better, and we thank you for your patience at this challenging time. If you have any further queries, please do let me know. Take care and stay safe. Warm regards, Toni UK Tights Customer Service

Posted 3 years ago

UK Tights is rated 4.8 based on 32,056 reviews