UK Tights Reviews

Name: UK Tights
Address: The Arsenal, Heapy Street, Macclesfield
Rating: 4.79

4.8 Rating 32,026 Reviews

97 %

of reviewers recommend UK Tights

4.8

Based on 32,026 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01625 460180

Email:

customerservice@uktights.com

Location:

The Arsenal, Heapy Street
Macclesfield
SK11 7JB

UK Tights 5 star review on 1st December 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong colour delivered but the alternatives were acceptable!”

Helpful Report

Posted 4 weeks ago

“Great colours but the elastic at the top of the knee highs is not quite tight enough so they tend to slip down.”

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Posted 1 month ago

“Ordered items totalling >£50, what a shame the checkout defaults to charging £3.99 for delivery. Especially irritating when one of the items is out of stock so hasn’t yet been delivered.”

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Posted 3 months ago

“Uk tights has an easy website to navigate and was really easy to order from. I ordered 2 body stockings which arrived promptly within the time specified when I ordered them. The body stockings were very soft and I was very impressed with the material, and very comfy once on. However, when putting it on, small holes and ladders had formed in the armpit area, which I would not have expected to happen on the first wear. Also whilst wearing the body stocking, 2 or 3 small holes developed in the crotch area which later merged into one large hole, and all I had done was lay in bed and read my book. This happened with both body stocking I ordered so I feel like it may have been a design issue. This will not stop me from ordering from the large selection again though.”

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Posted 5 months ago

“I ordered three pairs, 1 pair is too small (not what I ordered), I’m still awaiting another pair and 1 pair is excellent. So a very mixed bag for this review. I await the missing pair, hopefully they will be the right size.”

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Posted 6 months ago

Hi, thank you for getting in touch about your order. At the point of purchase, 1 item was awaiting stock, so this has been reserved for you, whilst the 2 in stock items were dispatched right away. Your outstanding item is on order with the supplier and will be automatically dispatched as soon as it becomes available. I'm sorry to hear that 1 of the items that you received isn't as hoped. Each size and colour in every product that we sell has a unique barcode, so I can see that the correct size was sent for both products. However, you purchased 3 different brands, and sizing can vary between brands. We include size guides on each product page to ensure that you can make an informed choice. We would need to check that the correct size was selected for the wearer's measurements. (I'll drop you a quick direct email to check this.) If you selected the correct size, but the item has faulty sizing, we'll be more than happy to replace it for you. Kind regards, UK Tights Customer Service

Posted 6 months ago

“Although difficult to choose the colour and understand the website eventually got the right answer”

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Posted 8 months ago

“Not great of late. Some of the items I buy have been discontinued in my sizes and when I've emailed to ask why, I haven't had any response (3 emails sent). In my last order I received a wrong item in the right packet (footless tights instead of footed, black instead of brown) which have been sent back for a refund.”

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Posted 8 months ago

Thank you for contacting us. I'm very sorry that you feel let down, as we make an effort to respond to all emails within 1 working day. Searching your email address on our system, I can see that we have been replying to you, which indicates that it is a technical issue - e.g. our emails may have been misdirected to your spam folder. You contacted us on the 30th of May regarding the sizing and I replied the same day. You then emailed again on Saturday the 10th of June to say you hadn't had a reply. I responded on Monday the 12th of June, but my email is showing as unread. I'm not sure about the 3rd email that you mentioned, as we have only received 2? If you find our replies in your spam folder, it should help to mark us as a safe sender so that future correspondence is directed to your Inbox. Regarding your sizing query, regrettably, we no longer sell the Giulia Infinity range in XL. However, we do have a wide range of alternative tights that suit a height of 5'11"+: All Longer Leg Tights: https://www.uktights.com/tights/shopby/longer-leg Sheer Longer Leg Tights: https://www.uktights.com/tights/shopby/longer-leg/sheer I'm also very sorry that you've received an incorrectly packed item in your recent order. This is extremely rare but can happen on occasion due to human error. All of our stock comes from the factory pre-packed, so we will bring this to the attention of the manufacturer, and gladly process a full refund on your tights' return. We're always delighted to help with any queries you may have. If you continue to experience an issue receiving our emails, please don't hesitate to contact us by phone: Tel: 01625 460180 Business Hours: 09:00-17:00, Monday-Friday (except UK bank holidays) Warm regards, Keri Customer Service UK Tights

Posted 8 months ago

“Tights good but even though they are Large with being extra support they are very difficult to get on.”

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Posted 10 months ago

“Sadly could only get the tights as far as my knees waist band too tight. I am 78 with athritis in all joints a nd large stomache. Think willhave to look for support ,compression thigh highs,do you make them??”

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Posted 10 months ago

Thank you for getting in touch. Yes I'm happy to say that we sell support hold-ups too. Many people find these to be a helpful alternative for the same reasons that you gave. Below is a link to all of our Support Hold Ups, but I'll also give you a quick ring as it may be easier to have a chat about which has the best support factor for you. https://www.uktights.com/hold-ups/shopby/support Best wishes, Keri UK Tights Customer Service

Posted 10 months ago

“Given that I live in Macclesfield and could have picked up the tights on the day I ordered them,I am still waiting for them a week after I sent for them ! Having paid for the delivery which still has not happened I am not particularly happy ! Unable to rate the tights as I have not yet received them ! I live in hopes !”

Helpful Report

Posted 1 year ago

Dear Sandra, I'm really sorry for the delivery delay on this occasion. You placed your order with us on Sunday 13th and your order was posted next working day (Monday 14th). Unfortunately, we have seen significant issues with Royal Mail's system this week, as well as longer processing times, so many customers have experienced a delay. Your parcel was sent with Tracked 24 (estimated 1-3 days) and I'm glad to see that it arrived with you today (18th), albeit with a slight delay. Thank you very much for your patience, I hope that you are happy with your order. Best wishes, Keri UK Tights Customer Service

Posted 1 year ago

“Postage was prompt and whilst their communication was good, it was to tell me that one of my items was out of stock. This means that their website is inaccurate. That’s why I’ve given 3 stars. The tights I did received were perfect and as described.”

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Posted 1 year ago

“The reason for the 3 star is that although I received half of my order relatively quickly the other half did not arrive (out of stock ) but has been paid for but no update on I when it may arrive”

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Posted 1 year ago

Hi Lynn, Thank you for your order on 28 Oct. I'll be glad to help! Most "awaiting stock" items are replenished within 10-20 days, however, our Passion delivery is slightly delayed, so we are expecting a delivery in 2-3 weeks from today. If you are happy to keep your stock reserved, that's great! We'll automatically send it out as soon as it arrives. If you'd prefer to make a swap or cancel, please let us know and we'll be happy to assist. E: customerservice@uktights.com T: 01625 460180 Kind regards, Keri UK Tights Customer Service

Posted 1 year ago

“the products I bought last time are not very high quality - the first time i used them, they already started to rip.”

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Posted 1 year ago

“Fast delivery BUT as I put tights on for first time they laddered immediately. My fault, or a fault in the tights? Who is to say? I thought 40 denier would be tougher than that.”

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Posted 1 year ago

“Good colour Short on body”

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Posted 1 year ago

“The sizings are out of line on the web site and hard to see which size is which”

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Posted 1 year ago

“How would I know - I bought them for my wife. She has bought these in the past but our local shop announced recently that they were no longer being made hence the online order.”

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Posted 1 year ago

“Not as expected for sandal toe”

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Posted 1 year ago

“UK Tights are brilliant!! The Fiore heart tights however are absolutely awful! The material is cheap and scratches and they laddered as soon as I tried to put them on. I’ll have a look at the n primark for patterned tights as they have some lovely soft ones.”

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Posted 1 year ago

“These tights looked very well made but you will need some kind of device in order to get them on.I believe these can be obtained from your pharmacist.Customer service were very helpful and prompt and gave me a full refund.Thank you.”

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Posted 1 year ago

UK Tights is rated 4.8 based on 32,026 reviews