UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,284 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,284 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've worked with Debra and Sara at UK Healthcare through my last two jobs now and they are always quick to respond to queries and very helpful. Andrew was great in setting the scheme up for us as well. It's a straightforward and quick process to make claims, which our staff really appreciate. I would definitely recommend UK Healthcare to others.”

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Posted 1 year ago

“Sara is always quick to respond and reply in a friendly, professional manner :)”

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Posted 1 year ago

“Andrew was very quick on answering my questions and dealt with it in a professional manner”

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Posted 2 years ago

“Wow, such a helpful team, the lady on Customer Services was so helpful first thing, and then along came D.Grimshaw - honestly nothing was too much trouble for her either. What great customer service! Can't rate UK Healthcare enough, their staff do them proud!”

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Posted 2 years ago

“Straightforward and easy process. I have never had a problem contacting them. Claims and queries are always turned around quickly. I would definitely recommend them to others.”

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Posted 2 years ago

“I have a unison nhs dental care policy My Dentist says I need tooth number 6 re crowned he said my old nhs white crown can only be replaced with a ugly looking silver one if I wanted a white one I would have to pay private at a cost of £525 🤷🏻‍♂️ so I ask unison dental care plan would they pay what a nhs silver one would be at £319 and I would pay the rest they said no we don’t pay anything for private work I think the world has gone mad so so silly thanks for your help unison .”

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Posted 2 years ago

“3rd attempt to have acknowledgement of satisfactory receipts. I sent in 3 documents, but part of 2024 not visible. i.e. only 2 showing, although full date visible on other document!! 2nd attempt, same document blurry! 3rd document OK. I felt that my claim was being challenged as all information was visible!!”

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Posted 2 years ago

“Absolutely, brilliant, efficient service by Sara with our Charity's Healthcare Cashplan. Really helpful and sent some excellent resources through for our staff to benefit from.”

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Posted 2 years ago

“Great service, prompt payment and response to customer service enquiries.”

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Posted 2 years ago

“after my initial application for a cash benefit plan was "lost" online because of technical difficulties, Sara was quick to respond providing me with a hard copy application form which he then processed and backdated to my initial application.”

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Posted 2 years ago

“Great support from the team, always prompt with responses and happy to help.”

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Posted 2 years ago

“Always very quick responses and always helpful.”

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Posted 2 years ago

“Always a fast and efficient response!”

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Posted 2 years ago

“Impressed with a quickness of response received to my query to add additional members of my family to the policy.”

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Posted 2 years ago

“Very quick response to my email and the requested changes were implemented immediately.”

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Posted 2 years ago

“Responded immediately to my email, great service”

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Posted 2 years ago

“Super quick response, excellent customer service”

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Posted 2 years ago

“Helpful, thank you.”

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Posted 2 years ago

“Amazing customer service and extremely quick responses. Sorts any problem or query within the same day, would recommend.”

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Posted 2 years ago

“Extremely disappointed that after years of paying monthly for a dental plan the one time I actually pay for a filling it is rejected because I chose a white filling. Not even the NHS equivalent to the filling is paid and all you receive is a blunt response from customer service.”

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Posted 2 years ago

UK Healthcare is rated 4.5 based on 3,284 reviews