UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.58

4.6 Rating 2,858 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The scheme is good but can get a bit complicated after name changes and completely different payment company. However the customer services have been great steering me through. May I suggest that customers are advised to keep a record of the dates and for what treatments and a note of the annual allowance. Saves a lot of time.”

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Posted 1 year ago

“customer service”

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Posted 1 year ago

Thank you for taking the time to leave a 4-star rating for UK Healthcare. We appreciate your feedback and are delighted to hear that you had a positive experience with our services. Our team at customer service is dedicated to providing exceptional care and ensuring our customers' satisfaction. Kind Regards Customer service team

Posted 1 year ago

“A very helpful person delt with my issues could not be much more please with the service thst I was given”

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Posted 1 year ago

Dear Derek, Thank you so much for taking the time to give UK Healthcare a 4-star rating! We truly appreciate your feedback and are glad to hear that our service was able to address your issues effectively. Thank you again for your support! Best regards, Customer service team

Posted 1 year ago

“It is variable whether the website works when making a claim. So I made a dental claim via email. This worked well but only gave 4 stars (apart from that I would like to be able to use the website when I need to) as it took sometime to receive an email acknowledgment which I requested. All good though in the end.”

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Posted 1 year ago

“A query arose about a change of name, but was quickly remedied. Thank you.”

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Posted 1 year ago

“Fast , Quick , Polite and Professional Service.”

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Posted 1 year ago

“Good service from Mark. A couple of email exchanged and issue sorted.”

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Posted 1 year ago

“Very helpful, Nicola was patient and clear. The reply took a few days but that is likely expected from companies. Everything got sorted out.”

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Posted 1 year ago

“Very helpful thank you.”

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Posted 1 year ago

“Turns out it was very simple to make a claim, just make sure you have a detailed receipt. Response is very prompt and help is on hand should you need it.”

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Posted 1 year ago

“Had my claim after a misunderstanding by my side. Many thanks”

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Posted 1 year ago

“I had to contact customer service about a disputed claim and the matter was resolved quickly and efficiently”

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Posted 1 year ago

“Nothing much to say”

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Posted 1 year ago

“A rather protracted delay (3/4 business days) between completing on-line application and receiving any form of acknowledgement. Interim calls to provider to see if application had been registered also drew a blank response.”

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Posted 2 years ago

“Very happy to recommend, courteous staff and no quibble if you submit correct paperwork!”

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Posted 2 years ago

“Prompt reply”

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Posted 2 years ago

“Very quick response to queries special mention @Deb Grimshaw.”

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Posted 2 years ago

“Mark responded to my request in a professional and timely manner. Much appreciated. However, it was my second time calling to get the information, so they've lost a star.”

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Posted 2 years ago

“Quick and direct service many thanks”

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Posted 2 years ago

“Deborah was very helpful with my query, was very polite and helped solve my problem very quickly. Great customer service”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 2,858 reviews