UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,270 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,270 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“UK Healthcare respond very quickly whenever emailed. Great service!”

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Posted 1 year ago

“great service”

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Posted 1 year ago

“Claims are 'lost' even when posted online, very unclear how much you are able to claim in any given period, communication poor when wanting to understand the processes.”

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Posted 1 year ago

“Really helpful - had a question that was dealt with super quick "Mark" was extremely helpful and sorted the issue quickly... My experience with UK Healthcare so far has been 5/5.”

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Posted 1 year ago

“I’ve had a tough time 3 times now I’ve submitted a claim and it hasn’t went through. I’m not happy with the service and have proof I’ve sent them with screen shots and photos yet nothing ever comes of it”

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Posted 1 year ago

“Very efficient service sorting out an upgrade to my policy after it was downgraded due to a mistake on my part. Very grateful!”

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Posted 1 year ago

“After my request for my policy number, they were quick to sort and their communication is very good”

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Posted 1 year ago

“Nicola Taylor was very helpful in sorting out my name change, claims have always been sorted out easily & efficiently”

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Posted 1 year ago

“prompt service”

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Posted 1 year ago

“Very helpful support and easy process to claim”

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Posted 1 year ago

“Prompt and friendly response, solved my query efficiently!”

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Posted 1 year ago

“Efficient, quick and straightforward”

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Posted 1 year ago

“Customer service is excellent and Carl quickly and effectively provided a solution to my query. Many thanks, Thomas”

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Posted 1 year ago

“I raised a complaint which was dealt with extremely quickly and entirely to my satisfaction. A big thank you to Carl and the team.”

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Posted 1 year ago

“Carl got back to me very quickly. Thanks very much.”

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Posted 1 year ago

“Seems there's mixed reviews here. I'll pass judgment when I need it claim.”

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Posted 1 year ago

“Very poor communication claims sent in and not processed. Claim forms sent with half the form missing. Far better customer service years ago as Hospital Saturday. Hence direct debit cancelled.”

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Posted 1 year ago

“The Five stars is specifically for the team not the Company a a whole. I am incredibly impressed with the corporate (Debra and Sara) and accounts team at UK Healthcare. Their professionalism, swift communication, and extreme helpfulness are truly commendable. It is so easy to add and remove employees to the corporate health benefits. Only negative - is once you are signed up - you never hear from the Sales Manager again and all the reports you were promised by the said Sales Manager, never materialise and then you are left asking the Accounts team who are quite understandably surprised by your request (BIK reporting/overview information)”

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Posted 1 year ago

“Took several attempts to submit my claim. Never had so much trouble before when submitting a claim Very disappointing service”

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Posted 1 year ago

“Efficient and helpful”

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Posted 1 year ago

UK Healthcare is rated 4.5 based on 3,270 reviews