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UK Healthcare Reviews

4.6 Rating 3,180 Reviews
87 %
of reviewers recommend UK Healthcare
4.6
Based on 3,180 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read UK Healthcare Reviews
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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous
Anonymous  // 01/01/2019
I received a quick response to my query
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Posted 1 year ago
Very helpful-problem with my claim was resolved quickly
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Posted 1 year ago
i had to make a claim but it was refused so i had no option but to close it and go somewhere else and cancel my monthly payment .
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Posted 1 year ago
Received answer to my question promptly
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Posted 1 year ago
Such a quick response to my query, great service.
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Posted 1 year ago
Hello, thanks to Andrew Bevins for the quick response and effective fix.
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Posted 1 year ago
Staff are very helpful and reply to emails quickly. It would be very useful to have an electric process for upgrading benefits as I mainly work from home with no access to a printer ro scanner. Thanks
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Posted 1 year ago
Excellent and quick reply and answered my question perfectly thank you
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Posted 1 year ago
I sent an emailed query with two questions: (1) level of cover I had, and (2) whether certain things were covered. No response, had to chase up a reply. In eventual reply, Question (1) answered but (2) ignored.
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Posted 1 year ago
Nicola was great after having some initial issues with my claims form
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Posted 1 year ago
Whole process was amazingly easy, , transparent and efficient. Forms are friendly same as staff members via phone or via email. My claim was about toothache but not painful at all.
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Posted 1 year ago
Asked for an amendment and got a response back very quick from Sara, Thank you.
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Posted 1 year ago
I have contacted UK Healthcare on several occasions about an optical claim. On my 5th attempt, I was told I had claimed the maximum for this year, when in fact I haven't even made a claim this year. Very poor service
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Posted 1 year ago
Requested an amendment to my policy which was completed same day. Very quick service.
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Posted 1 year ago
Fantastic quick response to my email.
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Posted 1 year ago
Very helpfull and very quick to reply to any queries I had.
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Posted 1 year ago
Sara Leathley is always quick to reply and respond to any queries ! Pleasure to work with !
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Posted 1 year ago
Made easy and straight forward
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Posted 1 year ago
Had sent proof of my dental treatment and cost, as per invoice, but could not send full details via my laptop. However, I have had an email confirming I will still get my refund. Due to the problem with my laptop, very happy with the service.
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Posted 1 year ago
I realised the team were busy but Andrew replied very speedily and all was sorted out. Very Happy :-)
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Posted 1 year ago
UK Healthcare is rated 4.6 based on 3,180 reviews