UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,180 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,180 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service especially as I encountered a few problems sending receipts. Advisor (Mark) very helpful and informative. Hopefully my dental receipts will be received and my refund issued asap.”

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Posted 2 years ago

“Great and easy to use benefit, swift process from upload to claim. Sara Leathley is really helpful and supporting.”

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Posted 2 years ago

“Emailed Sara Leathley as I needed copy paperwork, as always a very speedy response, very happy.”

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Posted 2 years ago

“Declined payment due to error by dentist , who put 23 instead of 24. despite emailing and calling ( never answered ) no one has bothered to get back to me”

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Posted 2 years ago

“Would only benefit those who are not working.”

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Posted 2 years ago

“Everything was processed quickly and Deborah was excellent in keeping me informed Thankyou”

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Posted 2 years ago

“Great service and speedy processing of claim.”

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Posted 2 years ago

“Wow! Had issue uploading evidence making an online claim and via post was not appealing. Contacted customer service and, Nicola Williamson Customer Service Advisor was truly amazing! She invited me to send forms and evidence to her by email and she will progress this on my behalf, did this at 13:30 and at 16:20 the same day I had an email from her confirming claim was processed and payment will clear in my account within 3-5 days. I kid you not! Very happy customer”

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Posted 2 years ago

“Sara was a great help to me upon being appointed in my new role of People Manager. She was fast to jump on a call with me and iron out some of the details along with supporting me in engaging our team in the products more. She suggested some useful ways to track our progress too which could deliver great measurables for our senior team!”

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Posted 2 years ago

“Sara was polite, and helpful with amending the forms. informative and clear, thank you :)”

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Posted 2 years ago

“I had an issue with a claim recently, after contacting Mark at customer services, the issue was resolved in a professional and polite manner , with a email confirming the claim was now processing and the funds would be paid in 3-5 days”

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Posted 2 years ago

“Always prompt, and clear in their responses.”

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Posted 2 years ago

“I’ve been a customer for many years. Easy to use claim form and procedure. Great customer service sorting out a query I had. Thank you.”

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Posted 2 years ago

“Very prompt to respond any questions and help with any issues!”

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Posted 2 years ago

“I have been part of this scheme for many years and have never had a problem at all with claims made. I have always received payment when producing a receipt. I have also had to contact at different times to ask questions etc. and have always received a reply.”

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Posted 2 years ago

“0 stars 3 years of direct debits. No follow up. I want to reclaim all the money back. No forms sent to claim. Save your money and go private. Unison recommended this Ponzi scam.”

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Posted 2 years ago

“Very happy nice service with good advisors that explain everything clearly and understandable”

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Posted 2 years ago

Dear Roy, Thank you so much for your 4-star rating and positive review of UK Healthcare! We really appreciate your feedback and are thrilled to hear that you are a happy and satisfied customer. Once again, we greatly appreciate your support and hope to continue serving you with exceptional Customer services. Warm regards, Customer Service Team

Posted 2 years ago

“I spoke to Deborah and she was really helpful and started processing my eye test claim straight away.Very friendly and efficient service.”

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Posted 2 years ago

Dear Colin, Thank you so much for your fantastic 5-star rating of UK Healthcare! We greatly appreciate your kind feedback and recommendation. We are thrilled to hear about your positive experience with our service. It makes us proud to know that Deborah provided excellent assistance and promptly processed your eye test claim. We strive to deliver friendly and efficient service to all our valued customers. Best regards, Customer Service Team

Posted 2 years ago

“Well said Abbey.. totally agree. I did have receipt with my name, date of treatment and amount paid and still not paying. DO NOT WASTE YOUR MONEY! My employer advertised this to staff and told us all what a great scheme it is. I’ve made 3 claims at a band 1 in the last 2 years and none of them have gone through because I didn’t have a receipt with my name, date of treatment and amount paid. Most dentists do not provide this if you get NHS treatment these days and god forbid they help you with private treatments. It costs approx £10 a month and they make it as difficult as possible to make a small claim of £25 for a 15 minute check up at your dentist. Note the bad reviews before you sign up with this waste of a scheme. Biggest waste of money I’ve ever spent. I’m sure this review will go unnoticed by them but if you see this before signing up then DONT sign up! Save your mone”

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Posted 2 years ago

“What’s the point if I get my dental history before I submit bills , photographs my receipts . Might as well just pay what I would have paid without all that hassle waste of time and money”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 3,180 reviews