UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,180 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,180 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sara deals with any queries I have promptly and efficiently. Her e mails are always polite and informative. It is a pleasure to deal with her.”

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Posted 2 years ago

“I had issues with adding my claim online and when emailing staff they don't get back to you quick enough. As they work Monday to Friday it's quite difficult to get resultions before Friday and the query then extends to another week.”

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Posted 2 years ago

“always have great responses from Sara, she deals with my requests promptly and is always friendly”

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Posted 2 years ago

“Sorted query with payment quickly”

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Posted 2 years ago

“After having trouble with my claim I spoke to Deborah Morrey today who went through my claim and managed to resolve my issue. She was very helpful and did a great job!”

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Posted 2 years ago

“Prompt service with no delays”

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Posted 2 years ago

“I originally had a complaint due to a lack of clarity on both sides. I spoke to a lady by the name of Deborah who within a couple of hours had sorted my problem and got back to me. First rate Lady, you are lucky to have her. My thanks to her.”

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Posted 2 years ago

“quick response , very helpful ,refund prompt, no fuss”

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Posted 2 years ago

“Quick and clear response”

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Posted 2 years ago

“Debra Grimshaw - Senior Lead Corporate Service. Has always provided a first class and very helpful service. Very diligent and swift in her responses.”

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Posted 2 years ago

“Pleased and quick reponse”

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Posted 2 years ago

“Put in a claim for recent physiotheraphy treatment and within 24 hrs got an email back to say it was being processed and money would be in my account within a few days, Also emailed one of the team regarding adding my children to my policy and again it was responded to and actioned within minutes. Very good service”

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Posted 2 years ago

“Not answering emails promptly, regarding refunding money they owe me, difficult to get hold of , emails do not have company name on so hard to find them, especially historic ones. I could say more but will wait to see If they get better before I go in hard.”

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Posted 2 years ago

“Always happy to help, quick response time”

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Posted 2 years ago

“Prompt communication, professional customer service.”

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Posted 2 years ago

“Very fast and professional response”

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Posted 2 years ago

“Slow respond in email.”

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Posted 2 years ago

“Was so thankful for the prompt and professional service when I explained myself. A very professional service indeed.”

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Posted 2 years ago

Dear Louise, Thank you so much for your glowing 5-star rating of UK Healthcare! We are thrilled to hear that you had an exceptional experience with our prompt and professional service. Your kind words mean a lot to us and serve as a great encouragement for our team. We are glad to know that we were able to meet your expectations. We truly appreciate your trust and support. Warm regards, Customer Service Team

Posted 2 years ago

“Excellent service from Sara Leathley - always happy to help”

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Posted 2 years ago

Thank you so much for awarding UK Healthcare with a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. We would also like to acknowledge Sara for her outstanding contributions. Your words about her excellent service and willingness to help are greatly appreciated. Thank you for your support. We look forward to continuing to meet and exceed your healthcare needs in the future. Best regards, Customer Service Team

Posted 2 years ago

“Great service, on-line claims handled really quickly. Very efficient staff member dealt with my recent claim.”

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Posted 2 years ago

Thank you so much, Dotty123, for your stellar 5-star rating of UK Healthcare! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our service. We are delighted to know that our online claims process was efficient, ensuring a hassle-free experience for you. Once again, thank you for choosing UK Healthcare. We look forward to serving you again in the future! Kind Regards Customer Service Team

Posted 2 years ago

UK Healthcare is rated 4.6 based on 3,180 reviews