UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,291 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,291 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was my first time using the claim form, so I was a little unsure what I needed, but the email communication from the advisors was brilliant and informative so it helped get my claim complete. Thank you 😊”

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Posted 2 years ago

“Any queries I have had have been answered by helpful and knowledgeable staff.”

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Posted 2 years ago

“Great service! Communication first class happy customer”

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Posted 2 years ago

“They made me happy by paying my insurance claim. The six months in which we have to make a claim is great. The person whom dealt with my claim was very kind and patient. Keep up the good work. Thanks.”

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Posted 2 years ago

“Always reject claim Over ridiculous reasons”

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Posted 2 years ago

“I requested P11d values for a health care plan, Debra Grimshaw replayed in super fast time. Thank you for your assistance Debra”

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Posted 2 years ago

“Spoke with Nicola Williamson who was more than helpful. She even helped with an easier way to claim.”

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Posted 2 years ago

“Sara was really efficient with helping me with my query with a quick response.”

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Posted 2 years ago

“Absolute con do not use”

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Posted 2 years ago

“Quick response with easy to follow info”

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Posted 2 years ago

“These people are fraud and thieves.. they never pay you they always have excuses.. ooh this is not NHS why would someone go pay for a policy in the beginning they will tell you it's private and NHS and when you claim it's not private it's so confusing .. first it's not possible to get emergency for NHS You have to wait for long time . They are so frustrating ..I would not advise anyone to join this .. find a private policy which includes NHS otherwise there is no point joining this ppl ..”

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Posted 2 years ago

“I put in a claim for the cost of a prescription and the full claim was not paid because they had not updated the cost of an nhs prescription”

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Posted 2 years ago

“Contacted this morning to add my children to account and for my policy number. All was complete within an hour by Bes Grimshaw. Great service”

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Posted 2 years ago

“Fast and efficient”

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Posted 2 years ago

“Very prompt replies and great service”

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Posted 2 years ago

“Very helpful service.”

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Posted 2 years ago

Thank you so much for your 5-star rating of UK Healthcare! We really appreciate your positive feedback and are thrilled to hear that you had such a great experience with us. "Very helpful service." This short text perfectly captures the essence of our commitment to providing excellent Customer service to our valued customers like you. Once again, thank you for taking the time to provide us with your feedback. We truly value your support and look forward to serving you again in the future. Best regards, Customer Service Team

Posted 2 years ago

“Very prompt replies and service. Was helpful in adding my daughter to my policy.”

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Posted 2 years ago

Dear Claire, Thank you so much for your amazing 5-star rating of UK Healthcare! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We are glad that our team was able to address your queries promptly and provide you with the assistance you needed. Once again, thank you for your kind words and for choosing UK Healthcare for your insurance needs. Best regards, Customer Service Team

Posted 2 years ago

“My dentist took it upon themselves to send the claim form directly. The form has my name the date of treatment and the amount paid. The form was stamped with surgery’s signature and my signature. You asked for a receipt which is fair enough but common sense dictates that the information on the form was sufficient to prove I had paid.”

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Posted 2 years ago

“Fast and professional service”

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Posted 2 years ago

Thank you so much for your fantastic 5-star review of UK Healthcare! We greatly appreciate your kind words and positive feedback. We strive to provide fast and professional service to all our valued customers, and we are delighted to hear that we have met your expectations. Thank you again for choosing UK Healthcare and for taking the time to share your wonderful experience with us.

Posted 2 years ago

“Really proficient and quick with claims, very helpful and friendly service, would 100% recommend”

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Posted 2 years ago

UK Healthcare is rated 4.5 based on 3,291 reviews