UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.58

4.6 Rating 2,717 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,717 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had an NHS Dentist Policy with this company through Unison for many years. Unfortunately I haven't had a dentist for the past 5 years till January 2025. I had some treatment done over 3 appointments before I remembered I have this cover. I put 3 claims in for my treatment but one was declined as I was one day over the 6 month time period. Luckily one of the service team re-looked at my claim and decided to honour the claim as I had continued to pay my subscription even though I had no dentist for over 5 years. Brilliant team, polite and sympathetic, great cover for £12.50 a month and you get 100% of your dental payments refunded back. Thank you to Andrew Bevins and Laura Murray for your attention and decisions.”

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Posted 1 month ago

“Quick efficient emails and service. No pain to claim!”

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Posted 1 month ago

“I had a query on the claim period and the advisor was extremely prompt in their reply and provided all the necessary answers to my query . All eligible claims have ben processed quickly”

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Posted 1 month ago

“Easy to use claim form online. Quick and responsive customer service. Thank you”

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Posted 1 month ago

“I feel that that my claim has been unnecessarily delayed. It appears quite obvious to me that the claim supported by a NHS receipt has been turned down. I know there was a discrepancy with the banding cost but I now have to do more legwork to further substantiate the claim at an NHS dentist that has provided a NHS receipt, this being the same dentist that I have used for every claim I have submitted to date.”

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Posted 1 month ago

“Great service, answer queries really quickly and without any fuss”

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Posted 1 month ago

“Deb Grimshaw has just resolved my query in super quick time. Very friendly and excellent service. Happy customer.”

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Posted 1 month ago

“Great response and super friendly.”

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Posted 1 month ago

“Andrew was helpful but still waiting on my claim to be paid 👍”

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Posted 1 month ago

“Poor service. That's it.”

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Posted 1 month ago

“Brilliant efficient service and advisors explained details very well. Thank you”

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Posted 1 month ago

“UK health care was very helpful sorted out my problem I had. Excellent company”

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Posted 1 month ago

“Very kind and efficient people working there.”

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Posted 1 month ago

“The online portal is very confusing , gives 3 options and no one of them matches my allowances”

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Posted 1 month ago

“Really excellent service. Submitted my discharge papers late on a Friday using the quick and easy claims link and the claim was processed the following Monday.”

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Posted 1 month ago

“Not good not received any amounts”

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Posted 1 month ago

“Excellent, prompt & professional service every time a claim has been made. Claims always settled within days with money paid into your account without delay.”

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Posted 1 month ago

“The Bolton and District team were extremely helpful and resolved the issues I raised.”

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Posted 1 month ago

“I’m extremely disappointed with the length of time, that it’s taken to settle my claim. Surely the finance department should be able to check the bank records it established the payment has been cleared through and to whom it was paid to. I responded to the your email after checking my bank account that I have not received the payment. For such a small claim, it been over 6 weeks. Mrs B. Hall.”

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Posted 1 month ago

“Never had an issue. Provide my receipts et., as requested and payment received into my account witin a few days.”

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Posted 1 month ago

UK Healthcare is rated 4.6 based on 2,717 reviews