UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,046 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,046 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient response to my query”

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Posted 3 weeks ago

“Great customer service from Mike Shaw thankyou”

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Posted 3 weeks ago

“Great service. The online form can be temperamental but staff respond very quickly. Thank you”

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Posted 3 weeks ago

“For services such as optical, process for claiming is straightforward. Unfortunately if you wish to avail of services (such as complementary therapies), a doctor's letter is required. Given the difficulty contacting doctors, this is an unnecessary barrier to accessing services.”

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Posted 3 weeks ago

“Customer service are prompt at replying to emails and sorting things out quickly. Highley recommended”

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Posted 4 weeks ago

“Had a good service from Deborah Morrey. I was struggling how to send a receipt and she instructed me what to do. It is lovely to speak to someone and at my age I need this sort of help. Thank you Deborah”

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Posted 4 weeks ago

“Very helpful advise and patiently went through all my questions with me. Very thorough and friendly with it which can often be the missing piece to customer service !”

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Posted 1 month ago

“I put in a request through the website and I got a very timely response in less than 12 hours. Thank you!”

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Posted 1 month ago

“Brilliant service”

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Posted 1 month ago

“Submitted claim online and got a quick reply saying they required another price of information. Sent this in via email and a few hours later got a reply saying claim successful. Excellent”

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Posted 1 month ago

“Sorted out my claim effectively”

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Posted 1 month ago

“Excellent healthcare company. Very good value. Customer service very helpful when I needed them. 5 stars”

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Posted 1 month ago

“Really prompt response. I submitted incorrect receipts, and received notification of this and how to rectify it. The correct ones were sent the following day, and the claim was processed without delay. Great service.”

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Posted 1 month ago

“Friendly. Supportive. Great advice. Quick responses. Fix things with no complaint or excuses. Thank you”

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Posted 1 month ago

“I accidently sent the wrong receipt. Customer service were very helpful in helping me sort this out. I received the money in my bank very quickly.”

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Posted 1 month ago

“I was uncertain as to how to make a specific claim. I was fortunate enough to be speaking to a lady called Maxine. She went above and beyond to help me with the claim, and it was sorted within 24 hours. Thank you.”

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Posted 1 month ago

“Would definitely recommend UK Healthcare Efficient and helpful”

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Posted 1 month ago

“Have had an ongoing issue with a claim. I had a few day cases across November 2025 to Jan 2026. One of them was missed. Took a long time for me to be informed about which one. Once I was informed, I submitted a new claim for that particular day case. Was emailed by someone else that it had already been processed. Replied saying that I was informed that it hadn't been, and my payments reflect this. Was asked by someone else to send the evidence (discharge letter). Got a reply from someone else referring to a completely different day to the one in question (and the one stated on the discharge paper work).”

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Posted 1 month ago

“Took a bit of time but at the end my claim was sorted. Excellent customer service.”

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Posted 1 month ago

“Thank you to Laura for dealing with my claim so efficiently.”

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Posted 1 month ago

UK Healthcare is rated 4.6 based on 3,046 reviews