UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,983 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,983 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was refused my reimbursement due to late claim. I find very unfair. I have never missed my payments ever since I joined the policy. Therefore I will not be able to continue with the policy”

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Posted 1 month ago

“Speedy responses with all the information I need and more.”

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Posted 1 month ago

“I am new to UK Healthcare through my place of work, so I am still working out the processes. Its all easily done on line and there is good support when needed. After a little false start I was able to get up and running and I look forward to having this benefit when and if needed for peace of mind.”

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Posted 1 month ago

“Carl was great! From start of the process to the end it was extremely fast and very professional.”

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Posted 1 month ago

“Not worth the cost. Private cover costs more than NHS, private treatment costs more than NHS, but I can claim back much less than if I was a NHS patient. Rip off”

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Posted 1 month ago

“Prompt responses, very helpful”

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Posted 1 month ago

“the application process was simple and communication excellent. Thank you.”

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Posted 1 month ago

“Usually good service. Claim forms usually go through fine, but you don't receive any confirmation that the claim has been received, so you kind of just have to wait around for a couple of weeks before contacting the team. You can contact them to ask if they recieved it too. Recently, tried to use the online form to claim on my dental plan. I did everything as normal but the form just wouldn't submit. Tried changing internet connections, browser, devices, cities (yes, cities), and it still wouldn't let me upload my receipt (.jpg and .pdf formats tried). When it does upload, I press the "submit" button, which then greys out and switches to say "processing". The form never submits. I was advised to fill out the paper form and post it back, but I would not be reimbursed for the postage. I asked if I can email the form instead, but apparently emailed claims forms are not accepted.”

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Posted 1 month ago

“Thank you for processing my claim customer service was great and understanding Happy new year too you all”

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Posted 1 month ago

“Excellent service to approve my claim, subsequent to a fault with the on-line claim system.”

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Posted 1 month ago

“A little disappointed after being with this dental insurance company. Seen the dentist for treatment on NHS but the insurance refused to settle my claim. Reason given was that I had dental treatment privately. Finally had to resend claim and it got paid off .”

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Posted 1 month ago

“Very efficient service, always quick to reply to any emails. Thank you Carl.”

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Posted 1 month ago

“Quick and straight forward thank you 😊”

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Posted 1 month ago

“Really quick amd efficient turnaround. Very impressed”

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Posted 1 month ago

“Very simple, quick and effective process”

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Posted 1 month ago

“Thank you, for good communications and customer service, and a swift answer and refund”

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Posted 1 month ago

“Excellent help received once again”

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Posted 1 month ago

“First time I've claimed and very pleased with the ease and the communication I've received”

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Posted 1 month ago

“Brilliant service”

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Posted 1 month ago

“Answered quickly very help fully and polite”

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Posted 1 month ago

UK Healthcare is rated 4.6 based on 2,983 reviews