UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,097 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,097 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt replies and great service”

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Posted 2 years ago

“Very helpful service.”

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Posted 2 years ago

Thank you so much for your 5-star rating of UK Healthcare! We really appreciate your positive feedback and are thrilled to hear that you had such a great experience with us. "Very helpful service." This short text perfectly captures the essence of our commitment to providing excellent Customer service to our valued customers like you. Once again, thank you for taking the time to provide us with your feedback. We truly value your support and look forward to serving you again in the future. Best regards, Customer Service Team

Posted 1 year ago

“Very prompt replies and service. Was helpful in adding my daughter to my policy.”

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Posted 2 years ago

Dear Claire, Thank you so much for your amazing 5-star rating of UK Healthcare! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We are glad that our team was able to address your queries promptly and provide you with the assistance you needed. Once again, thank you for your kind words and for choosing UK Healthcare for your insurance needs. Best regards, Customer Service Team

Posted 1 year ago

“My dentist took it upon themselves to send the claim form directly. The form has my name the date of treatment and the amount paid. The form was stamped with surgery’s signature and my signature. You asked for a receipt which is fair enough but common sense dictates that the information on the form was sufficient to prove I had paid.”

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Posted 2 years ago

“Fast and professional service”

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Posted 2 years ago

Thank you so much for your fantastic 5-star review of UK Healthcare! We greatly appreciate your kind words and positive feedback. We strive to provide fast and professional service to all our valued customers, and we are delighted to hear that we have met your expectations. Thank you again for choosing UK Healthcare and for taking the time to share your wonderful experience with us.

Posted 1 year ago

“Really proficient and quick with claims, very helpful and friendly service, would 100% recommend”

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Posted 2 years ago

“The people I have dealt with have always been polite and helpful. I think it is a good scheme and value for money. I find it a bit complicated and dont quite undersand how it works . I dont claim online . Recently put a claim in and didnt get a full payment just one claim was allowed. I decided to follow it up via telephone and was advised that I had not included a full receipt for physiotherapy just the till receipt. However had not had any communication regarding the claim so could have missed out on £88 payment. As a retired member we need our refund and we need the system to be as uncomplicated as possible especially if our memories are not that great . Leaving this feedback as requested to ensure the service is responding .”

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Posted 2 years ago

“My claim was dealt with promptly and efficiently and claiming online was very simple.Would highly recommend.”

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Posted 2 years ago

“Wonderful and dealt with my enquiry straight away. Punctual!”

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Posted 2 years ago

“I’m not happy about the charges as they do not cover everything and are outdated. Everything has increased and so this service is not accurate. Also it is most difficult to apply for your refund”

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Posted 2 years ago

“First class assistance in obtaining claim forms - very pleasant lady”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Andrew, Sara and Debra have all been great. Quick and helpful with queries and changes.”

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Posted 2 years ago

“Great job - able to sort my query within a few hours”

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Posted 2 years ago

Dear Colette, Thank you so much for your fantastic 5-star rating of our UK Healthcare services! We truly appreciate your support and feedback. We are thrilled to hear that our team was able to assist you in sorting out your query promptly. Delivering efficient and timely service is something we strive for, and it brings us immense joy to know that we were able to meet your expectations. Once again, thank you for taking the time to share your experience with us. Warm regards, Customer Service Team

Posted 2 years ago

“Very speedy response to my query”

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Posted 2 years ago

Thank you so much for taking the time to rate UK Healthcare with five stars! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our services. We are especially pleased to know that you found our response to your query to be very speedy. As a team, we strive to provide efficient and prompt assistance to all our customers, so we are thrilled that we met your expectations in this regard. Once again, we are grateful for your kind review and for choosing UK Healthcare. Best regards, Customer Service Team

Posted 2 years ago

“Deborah Grimshaw responded to my queries in a timely manner whilst setting realistic expectations, she communicated effectively and was professional throughout Great customer service ☺️”

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Posted 2 years ago

Dear Gail, Thank you so much for your positive feedback and for awarding us a 5-star rating for UK Healthcare! We sincerely appreciate your kind words and taking the time to share your experience with us. We are thrilled to hear that Deborah provided you with excellent service. We will make sure to pass along your kind words to her. Once again, thank you for choosing UK Healthcare and for your valued support. We look forward to serving you in the future. Warm regards, Customer Service Team

Posted 2 years ago

“Sara is great and responds to emails quickly. Good work Sara xx”

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Posted 2 years ago

Thank you so much for your wonderful 5-star rating of UK Healthcare! We truly appreciate your kind words and are delighted to hear about your positive experience with our services. We will make sure to pass along your appreciation to Sara, who has done an exceptional job in responding to emails promptly. Thank you for recognizing her hard work and dedication. We hope to continue providing you with excellent healthcare services. Warm regards Customer Service Team

Posted 2 years ago

“Two recent claims after forgetting about this cover for so long & the client service provided from Nicola was 5* in both cases!!”

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Posted 2 years ago

Dear Joy, Thank you so much for giving UK Healthcare a stellar 5-star rating! We truly appreciate your kind words and feedback. It's wonderful to hear that you had such a positive experience with our services. We're delighted to know that Nicola was able to assist you with your recent claims, and that she provided a 5-star service in both cases. We're proud to have Nicola on our team, and we'll be sure to pass along your kind words to her. Once again, thank you for your support and for taking the time to share your experience with us. Best regards, Customer Service Team

Posted 2 years ago

“There was an issue with my claims as a result of an admin oversight, and Deborah put it right very quickly and everything was resolved.”

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Posted 2 years ago

Dear Seb, Thank you so much for giving UK Healthcare a five-star rating! We greatly appreciate your positive feedback and are thrilled to hear about your positive experience with our services. We would also like to express our gratitude for mentioning the exceptional assistance you received from Deborah. We apologize for any inconvenience caused by the admin oversight, and we're delighted to hear that Deborah swiftly resolved the issue, ensuring that everything was resolved to your satisfaction. Thank you once again for your support and for choosing UK Healthcare. Best regards, Customer Service Team

Posted 2 years ago

“I emailed Sara with an enquiry today and the response was speedy and gave me the information I needed. Very happy.”

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Posted 2 years ago

Thank you so much for your kind words and fantastic 5-star rating of UK Healthcare! We truly appreciate your support and are thrilled to hear about your positive experience. We're delighted that our team member, Sara, was able to promptly handle your enquiry and provide you with all the necessary information. Once again, thank you for choosing UK Healthcare and for taking the time to share your satisfaction. Kind Regards Customer Service Team

Posted 2 years ago

UK Healthcare is rated 4.6 based on 3,097 reviews