UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,304 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,304 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“had the answer i needed and sent the form i requested, very helpful :-)”

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Posted 3 years ago

“Found difficulty with portal so helpdesk sorted issue straight away, very helpful staff”

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Posted 3 years ago

“excellent service prompt response”

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Posted 3 years ago

“Great response and very professional thank you.”

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Posted 3 years ago

“Great service from Sarah as always and Debra in Sarahs absence”

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Posted 3 years ago

“Deb (Grimshaw) responded with information that I required for P11D's. Very prompt response and always a pleasure to correspond with”

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Posted 3 years ago

“Great service from Sara as always. Professional, polite and fast.”

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Posted 3 years ago

“Quick, courteous and professional service. Highly recommended”

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Posted 3 years ago

“Very prompt response to a query on my account by Andrew Bevins, excellent service!”

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Posted 3 years ago

“I got excellent service from the staff who are dealing with my claim. Very efficient and speedy. I have been with this Company for some years and always get superb service and if there is a query they are most helpful.”

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Posted 3 years ago

“Very efficient customer service who replied to my email,and dealt with my claim very quickly.”

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Posted 3 years ago

“Service has always been great from UKHC. Our account managers are responsive and informative. Our staff make good use of the cash plan benefit.”

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Posted 3 years ago

“Fast and efficient when sending in an amendment to the policy”

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Posted 3 years ago

“Sara Leathley, Corporate Services - Key Accounts has always been prompt to action the leavers and add the starters on time. She has been of help whenever we needed it.”

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Posted 3 years ago

“I had issues using the website to submit my dental claim so emailed my concern. I was dealt with by an Officer called Deborah Morrey. She advised I completed and email the form which I did and she arranged for my payment which I received within the week. She kept me informed until conclusion. Excellent service.”

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Posted 3 years ago

“Easy claim process, great customer service”

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Posted 3 years ago

“I submitted an inaccurate invoice for repayment. I was contacted the next working day to let me know there was a problem. I was able to sort it out and resubmit the invoice and you have cleared my claim for payment. I am delighted with both the speed of your response and the courtesy with which yiu handled things. Thank you.”

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Posted 3 years ago

“I have been a customer for a long time now but the woman dealing with my claim seemed to not have a clue. I spoke on the phone with her to make sure everything I sent was correct and yet payment made to me was wrong again and she was asking for documents I have never needed to send before, even the dental practice said ‘why is she asking for these’. Weeks later still not received correct amount so think it’s time I left uk healthcare. Was so much easier and faster with claims before. Also her attitude was not great when I pointed out she had actually overpaid me an amount on a claim that was not even on the receipt.”

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Posted 3 years ago

“Sara is great to deal with. Customer service provided to us has been excellent. The team is very helpful and any questions get answered quickly.”

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Posted 3 years ago

“Great and quick response back”

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Posted 3 years ago

UK Healthcare is rated 4.5 based on 3,304 reviews