UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,182 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,182 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“U.K. Healthcare is very easy to contact and answer any questions quickly. I handle my Mother’s policy for her as well as my own policy so I often need issues clarifying. Any payments claims are easy to submit and are paid very quickly. Customer service is excellent.”

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Posted 3 years ago

“Quick response to query.”

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Posted 3 years ago

“Really fast and concise service - very helpful in understanding and responding to my needs.”

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Posted 3 years ago

“The whole system is easy to complete , the staff are polite & friendly whilst getting the payments processed quickly”

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Posted 3 years ago

“Very prompt and helpful response from Carl Strickland.... thankyou”

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Posted 3 years ago

“Have found any claims I submit are processed quickly along with payment.”

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Posted 3 years ago

“Excellent service from Craig M who went above and beyond to quickly solve my query and process my claim. Very much appreciated.”

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Posted 3 years ago

“Very pleasant and efficient service without any problems or issues. Advisor (Andrew Bevins) was very helpful and processed my claim with ease.”

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Posted 3 years ago

“The service that the Healthcare team has given me over the years has been consistently very good, with help and advice given whenever I have needed it.”

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Posted 3 years ago

“Very quick and comprehensive response to my query by Nicola. Thank you!”

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Posted 3 years ago

“Needed to change my name on policy, query was dealt with by Mark within an hour, very efficient service,”

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Posted 3 years ago

“Lightning quick response for my query about when my cover renews for optical allowance, thanks Craig”

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Posted 3 years ago

“I had sent the wrong form for my claim and received an email in order to resolve it. Everything dealt with promptly by Nicola.”

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Posted 3 years ago

“Process of my claim was effortless”

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Posted 3 years ago

“Excellent, payment received promptly .”

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Posted 3 years ago

“My 83 year old wife has had two spinal decompression operations. A doctors referral letter stating the she will need periodic Reflexology treatment to help with the pain. The referral letter also stated that her condition will only deteriorate as she gets older. Because the referral letter is dated 2014, Uk healthcare are now saying that Referral letters must be renewed every two years. This means she will have to pay a doctor to re write the same letter. This is just not acceptable.”

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Posted 3 years ago

“Answered the query very promptly and got the information I required. Thank you!”

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Posted 3 years ago

“I would like to thank the Customer Service Advisor for his efficient and prompt responses to emails when a recent dental claim was pended for further information and will shortly be processed.”

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Posted 3 years ago

“From the moment I first telephoned to join the scheme I have been treated with kindness, politeness and lovely service. All staff have been most responsive, and my claims have so far been dealt with without fuss. (With regard to the question below about how we communicated, I include both telephone and email; however it was not given as an option to tick both).”

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Posted 3 years ago

“Quick, easy and efficient processing my claim. There was a small query which was resolved and I received my claim without any further delay by Craig. Thank you.”

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Posted 3 years ago

UK Healthcare is rated 4.6 based on 3,182 reviews