UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,302 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,302 reviews

Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had dental plan policies in the past but this one is not as straight forward. I have been rejected twice to claim on the policy for one reason or another so I have decided to cancel”

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Posted 3 years ago

“Very prompt responding to my email enquiry, thanks.”

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Posted 3 years ago

“Helpful staff, quick response”

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Posted 3 years ago

“Easy to process and prompt payment”

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Posted 3 years ago

“Very responsive to requests for assistance or additional information. Very professional and friendly service.”

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Posted 3 years ago

“Requested a change to my policy to add my children on. This was completed quickly and the customer service was great.”

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Posted 3 years ago

“Sara Leathley is always very helpful & quick to respond to my queries.”

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Posted 3 years ago

“Quick to respond to my query”

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Posted 3 years ago

“Never easy always always an issue. You have to jump through hoops to get your money back. A receipt you get is not enough evidence! Your receipt has to have your name on it WTF”

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Posted 3 years ago

“The claims process is easy, the refund of funds is paid straight into the chosen bank account within a couple of days and communication throughout the claim is great.”

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Posted 3 years ago

“Debra Grimshaw emailed me my new policy as the first email was not received. She did this very quickly after my HR dept contacted UK Healthcare.”

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Posted 3 years ago

“On submitting 2 separate claims in one envelope I received a very badly worded email stating you did not have my bank details and the invoice did not have certain details completed. When I rang to discuss the matter I was at first informed the email was not one of yours and must be a scam! On further investigation I was advised my account number had been incorrectly scanned on one of the forms resulting in a new account being set up which would have to be cancelled and details transferred to my existing account. Your adviser was extremely offhand and seemed uninterested. I am very disappointed with the "service" I received.”

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Posted 3 years ago

“Very professional and extremely helpful”

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Posted 3 years ago

“Really friendly service and claims are dealt with quickly and efficiently.”

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Posted 3 years ago

“Very helpful, prompt with comms and consistent :)”

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Posted 3 years ago

“I always receive a prompt & accurate response to any query I submit and my Account manager is always so helpful.”

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Posted 3 years ago

“Great service as always, act promptly to requests.”

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Posted 3 years ago

“Excellent prompt service with clear explanation of any changes to submitting future claims.”

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Posted 3 years ago

“had the answer i needed and sent the form i requested, very helpful :-)”

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Posted 3 years ago

“Found difficulty with portal so helpdesk sorted issue straight away, very helpful staff”

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Posted 3 years ago

UK Healthcare is rated 4.5 based on 3,302 reviews