UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,184 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,184 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealt with my queries very promptly.”

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Posted 3 years ago

“I e-maild the general helpdesk and received a reply within two hours. The matter i was enquiring about was dealt with the same day. Very good service”

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Posted 3 years ago

“I took out the policy before covid and have only just received treatment to be able to claim. I have never had to make this sort of claim before, gave some wrong incomplete information but Karl Strickland immediately let me know for me to put right and 4 days later my claim is approved and payment sent. Top class service.”

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Posted 3 years ago

“Slight hitch with the receipt but one email to Craig and it was sorted. refreshingly good service”

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Posted 3 years ago

“try every way to get out of not paying”

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Posted 3 years ago

“Carl was very helpful and explained everything to me about my claim Very efficient service”

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Posted 3 years ago

“After paying the dental insurance for more than an year, I claimed £45 for a visit to the dentist including the check and xray and I was told I don’t get payed for that. I’m in NI and don’t get NHS. So I will cancel the insurance and go for a plan with my dentist. They asked me. i said no as I have a plan. So I payed in full.”

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Posted 3 years ago

“Very helpful response to online claims which needed more information to proceed. Within 48 hours emails.”

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Posted 3 years ago

“Very helpful and professional”

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Posted 3 years ago

“excellent and easy to submit invoices.....”

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Posted 3 years ago

“Very quick and helpful customer service.”

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Posted 3 years ago

“Very quick to review and process claim. Clear and concise communication with agents.”

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Posted 3 years ago

“Swift and clear response about a claim question.”

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Posted 3 years ago

“Clear, helpful and responsive communication.”

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Posted 3 years ago

“Responded very quickly great service !”

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Posted 3 years ago

“I was having difficulty uploading images of my dental receipts to the on-line claim form. Even though they appeared to have been uploaded correctly, the section on the claim form indicated with a red exclamation mark (!) that the form was still incomplete. As a result it wouldn't allow me to send the completed claim through for processing. I spoke to a lady on the helpline no. who gave me an e-mail address to resubmit my receipts. I sent this late on Friday afternoon and by mid morning Tuesday I was advised that the claim had been approved and payment would be with me within 3-4 working days. That's what I call efficiency !!!!”

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Posted 3 years ago

“Poor cover compared to previous providers and customer service weren't very helpful, they didn't actually tell me that they had closed my account for example.”

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Posted 3 years ago

“On line application for payment of dental fees was simple and quick. Thank you”

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Posted 3 years ago

“excellent service. very quick and prompt reply.”

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Posted 3 years ago

“Excellent Customer Service answered my question swiftly with the information asked for Would highly recommend Craig Williams as an outstanding member of your team Many thanks”

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Posted 3 years ago

UK Healthcare is rated 4.6 based on 3,184 reviews