UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,985 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and helpful, Debra responded within the hour!”

Helpful Report

Posted 9 months ago

“She was very helpful and understanding. Amazing customer service”

Helpful Report

Posted 9 months ago

“Always very helpful, quick to respond to any claims and excellent customer service”

Helpful Report

Posted 10 months ago

“The response was prompt to my end as a first timer claiming a refund.”

Helpful Report

Posted 10 months ago

“After my 2 attempts at a claim for treatment was refused, today it was accepted. The service which I received was quick and efficient.”

Helpful Report

Posted 10 months ago

“Only making a small claim for an unexpected hospital stay and you would think it was equal in value to the Crown Jewels !! Being told one thing was required by email and something different when I phoned up . Very poor when dealing with people who could well be stressed !!”

Helpful Report

Posted 10 months ago

“Dental policy is not encouraging, despite paying for a year, i tried so much to get an NHS dental during this period to get a treatment but to no avail until recently I had to cancel my policy since I couldn't benefit from it. A week to my cancellation I got an NHS about 4 hours to my location and finally had my treatment done. Unfortunately, my claim was declined. I can't recommend this policy. I would have used the money i paid and get a treatment in a private dental clinic.”

Helpful Report

Posted 10 months ago

“I normally have no trouble with making a claim for dental treatment but this time I was in credit due to some private treatment I was to have but didn`t. This has caused no end of trouble because I couldn`t submit a receipt with one of the NHS band levels. I have tried phoning without success to explain what the reason was for submitting a receipt out of these bandings. Three times I made a claim.”

Helpful Report

Posted 10 months ago

“I got a fast response and was very helpful”

Helpful Report

Posted 10 months ago

“I’m so happy with Debra Grimshaw! She understood everything right away and gave me exactly the answer I needed. Her help was quick, clear, and really appreciated.”

Helpful Report

Posted 10 months ago

“Very helpful with my query many thanks Andrew.”

Helpful Report

Posted 10 months ago

“Excellent service - I didn’t attach the receipts initially however I got an email back explaining how to do this. Thank you”

Helpful Report

Posted 10 months ago

“Whenever you put a claim in it's a lottery whether they decide to accept or not. Apparently Ear wax removal is not claimable even when recommended by GP and you can't hear without it being done. E.G prevents full use of headsets. There is no clear list available on their website of this and needs to be clearer for all your customers what can be claimed and what can't. not very good service. Would never of had this done if knew the claim would be rejected, now £60 out of pocket. Would give zero stars for this alone.”

Helpful Report

Posted 10 months ago

“I am very please with the help I receive at any time. Thank you to all on the customer service”

Helpful Report

Posted 10 months ago

“I made an enquiry recently and the response was very quick, polite and helpful. When submitting my claim I found the system easy to navigate and am now hopeful of a quick payment direct to my bank account. Brilliant so far thank you to Deborah Morrey In customer service.”

Helpful Report

Posted 10 months ago

“Customer Service is very good, always helpful. I'm pleased with the service I've had so far.”

Helpful Report

Posted 10 months ago

“Fast effective and fantastic”

Helpful Report

Posted 10 months ago

“Really speedy response to email. Very good quick service. Would recommend”

Helpful Report

Posted 10 months ago

“Great team, been with them many many years now - great benefits and super friendly customer service all the time, either by phone or email - well recommended!”

Helpful Report

Posted 10 months ago

“Friendly, prompt service as always helpful and informative”

Helpful Report

Posted 10 months ago

UK Healthcare is rated 4.6 based on 2,985 reviews