UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,985 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have partnered with UK Healthcare to increase awareness of our employee benefits campaign. They have provided all round support for delivering sessions to handling queries promptly. Their support team has been efficient in assisting us, a special shout out to Sara!”

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Posted 10 months ago

“Good service, no problems. Thank you”

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Posted 10 months ago

“The customer advisor (Nicola) did what she could to help me with the problems I was having with the Healthcare online dental claim form, which I eventually got to work.”

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Posted 10 months ago

“prompt e-mail reply from their customer service team.”

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Posted 10 months ago

“Amazingly fast response.”

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Posted 10 months ago

“Very quick response in upgrading my cover. So far good customer service”

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Posted 11 months ago

“My request to upgrade was actioned within 24 hours, very impressive service!”

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Posted 11 months ago

“I had made an error on a claim but after a quick call I am very happy with service and any queries I had were quickly solved and staff very helpful. Thank you .”

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Posted 11 months ago

“Helpful & quick”

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Posted 11 months ago

“Initially there was an error made by Deborah the customer service agent who confused my details with a relative however, I spoke to a very efficient and helpful chap called Andrew, who quickly resolved the issue and then processed my claim in minutes - very impressed!”

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Posted 11 months ago

“Despite a problem with the original receipt I was advised the information needed and my claim was dealt with straight away. Good correspondence and service first class”

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Posted 11 months ago

“Despite a problem with the original receipt I was advised the information needed and my claim was dealt with straight away. Good correspondence and service first class”

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Posted 11 months ago

“Very happy with the service I received, very quick and helpful.”

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Posted 11 months ago

“Not very helpful to elderly who do not totally understand the internet”

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Posted 11 months ago

“Very happy with speedy service”

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Posted 11 months ago

“UK Healthcare respond very quickly whenever emailed. Great service!”

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Posted 11 months ago

“great service”

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Posted 11 months ago

“Claims are 'lost' even when posted online, very unclear how much you are able to claim in any given period, communication poor when wanting to understand the processes.”

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Posted 11 months ago

“Really helpful - had a question that was dealt with super quick "Mark" was extremely helpful and sorted the issue quickly... My experience with UK Healthcare so far has been 5/5.”

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Posted 11 months ago

“I’ve had a tough time 3 times now I’ve submitted a claim and it hasn’t went through. I’m not happy with the service and have proof I’ve sent them with screen shots and photos yet nothing ever comes of it”

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Posted 11 months ago

UK Healthcare is rated 4.6 based on 2,985 reviews