UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,292 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,292 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 2 years ago

Thank you so much for giving UK Healthcare a 4-star rating! We truly appreciate your feedback. We are delighted to hear that you had a great experience with our services. Kind Regards Customer Service Team

Posted 2 years ago

“Really helpful and quick response given by Mark in customer service. Even when I know I've asked the same question before! My dental cover helps me know trips to the dentist aren't quite as scary as they could be :-)”

Helpful Report

Posted 2 years ago

Thank you so much for your glowing 5-star rating of UK Healthcare! We sincerely appreciate your feedback and are delighted to hear that you found our services helpful and efficient. We'll make sure to pass on your kind words to Mark from our customer service team. He will be thrilled to know that his quick response made a positive impact. We take pride in providing excellent customer service and ensuring that all your inquiries are promptly addressed. Warm regards, Customer Service Team

Posted 2 years ago

“I rang to check something about my claim and whilst on the phone the advisor completed my claim which I was very grateful for. All I would say is that when you reply to an email you should get an automated response to acknowledge receipt. If I’d had that then I wouldn’t have even needed to call”

Helpful Report

Posted 2 years ago

“Always prompt service from Sara Leathley when actioning our monthly new starters, leavers and address changes.”

Helpful Report

Posted 2 years ago

“Invisible and generally avoid paying claims. No register of certified providers, making it a complete lottery on whether or not you will be able to make a successful claim. Even when you find a provider, individuals within the practice may result in a refusal to pay out. A disgraceful service to be honest.”

Helpful Report

Posted 2 years ago

“Only gave 1 star as I can not give 0 stars. The company will not pay out 2times if you have 2 policies. Surely if you pay for 2 policies you should be able to claim for each polic/”

Helpful Report

Posted 2 years ago

“Prompt, clear answer to my enquiry from Mark, customer service advisor.”

Helpful Report

Posted 2 years ago

“Customer service has been excellent! Very valuable benefits”

Helpful Report

Posted 2 years ago

“I always get swift responses to any questions I might have... great service.”

Helpful Report

Posted 2 years ago

“Excellent, swift customer service by Deb Grimshaw today - thank you!”

Helpful Report

Posted 2 years ago

“Does that mean I have to re-submit this claim again?”

Helpful Report

Posted 2 years ago

“Brilliant communication, I had a problem with my claim application was advised immediately within 3 hours and resent the info and was sorted within 2 days ,cannot fault the service and value for money let's face it communication is paramount with any service good/bad news at least you know what's going on”

Helpful Report

Posted 2 years ago

“Excellent customer service especially as I encountered a few problems sending receipts. Advisor (Mark) very helpful and informative. Hopefully my dental receipts will be received and my refund issued asap.”

Helpful Report

Posted 2 years ago

“Great and easy to use benefit, swift process from upload to claim. Sara Leathley is really helpful and supporting.”

Helpful Report

Posted 2 years ago

“Emailed Sara Leathley as I needed copy paperwork, as always a very speedy response, very happy.”

Helpful Report

Posted 2 years ago

“Declined payment due to error by dentist , who put 23 instead of 24. despite emailing and calling ( never answered ) no one has bothered to get back to me”

Helpful Report

Posted 2 years ago

“Would only benefit those who are not working.”

Helpful Report

Posted 2 years ago

“Everything was processed quickly and Deborah was excellent in keeping me informed Thankyou”

Helpful Report

Posted 2 years ago

“Great service and speedy processing of claim.”

Helpful Report

Posted 2 years ago

“Wow! Had issue uploading evidence making an online claim and via post was not appealing. Contacted customer service and, Nicola Williamson Customer Service Advisor was truly amazing! She invited me to send forms and evidence to her by email and she will progress this on my behalf, did this at 13:30 and at 16:20 the same day I had an email from her confirming claim was processed and payment will clear in my account within 3-5 days. I kid you not! Very happy customer”

Helpful Report

Posted 2 years ago

UK Healthcare is rated 4.5 based on 3,292 reviews