UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,180 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,180 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deborah Morley helped to process my claim, thanks great, quick service, thanks”

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Posted 2 years ago

Thank you so much for your glowing 5-star review of UK Healthcare! We truly appreciate your kind words and are thrilled to hear about your positive experience. We will make sure to pass along your gratitude to Deborah Morrey for her exceptional assistance in processing your claim. Once again, we appreciate your feedback and thank you for choosing UK Healthcare. We look forward to serving you again in the future.

Posted 2 years ago

“Asked a question and was answered in a very short space of time by email by Mark Shaw . Always fund the staff helpful and friendly .”

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Posted 2 years ago

Thank you so much for taking the time to rate UK Healthcare with 5 stars! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our healthcare services. We are delighted to know that Mark promptly answered your question. Our team strives to provide efficient and responsive customer support. Thank you once again for your kind review and for choosing UK Healthcare. We look forward to serving you in the future! Best regards, Customer Service Team

Posted 2 years ago

“Prompt service from Sara Leathley (Corporate Services - Key Accounts)”

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Posted 2 years ago

“It was very quick to add my child on the policy - response was so quick . Would have been good if the form was online then needing to be printed.”

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Posted 2 years ago

“Super speedy application process and happy and helpful service.”

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Posted 2 years ago

“Very efficient and responsive”

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Posted 2 years ago

“Very efficient and friendly service. Thank you!”

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Posted 2 years ago

“Prompt response to questions and clear answers”

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Posted 2 years ago

“Live in Northern Ireland paid in years , nightmare , claimed virtually nothing of them and this last £11.95 seems to be breaking their bank . I’ve 4 apps for a new denture so if I’ve trouble now I will probably need blood an stool samples to accompany the DNA test and finish with gums”

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Posted 2 years ago

“Excellent staff”

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Posted 2 years ago

“Always ready to help and deal with any questions swiftly. My only wish is that instead of posting claims we could use technology. Postage is getting quite expensive and a little unreliable. Aside this everything is find.”

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Posted 2 years ago

“Sarah responded to email, extremely quickly, and advised me on my “claim year”. Very efficient service.”

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Posted 2 years ago

“Sarah Leathley acted on my request to amend my policy extremely swiftly. A very good service.”

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Posted 2 years ago

“Since researching the best healthcare packages for me, I contacted UK Healthcare and was immediately responded to from a very helpful Sales Manager, Andrew, who gave me all the information and support I required to set up my cover. Once I had sent over my completed application form, my policy documents and confirmation were sent over that same day! Thank you”

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Posted 2 years ago

“Deborah Moray was your agent who dealt with my enquiry. I’m so grateful for her help, support and patience at what has been personally a really difficult time. She’s a credit to your organisation and if I met her, she’d get the biggest hug. Thankyou so much Deborah, UK healthcare and everyone involved.”

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Posted 2 years ago

“Service was easy to use, girl who emailed me back was a fantastic help.”

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Posted 2 years ago

“Sara Leathley is always incredibly helpful and responds very quickly, a credit to the company! ☺️”

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Posted 2 years ago

“The admin system appears to be very manual, if a change is made to your corporate contract, it doesn’t appear to have been communicated to their staff. They will reject claims, and you then need to argue this, until the person goes and checks and realises that the contract had changed and you’re actually eligible for a payout. This month they’ve been very slow to respond, I made a claim on 5th Jan and still hadn’t got the money back. I’m just getting a generic response that it’s been forwarded to some other team, then weeks of silence.”

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Posted 2 years ago

“The person who served me was brilliant and understanding. She dealt with m y issue immediately.”

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Posted 2 years ago

“Sorted out my query very efficiently.”

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Posted 2 years ago

UK Healthcare is rated 4.6 based on 3,180 reviews