UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,294 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,294 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On line claim system doesn’t recognise my policy number, reply to emails poor, no details sent about allowances left or how the rolling claim period works. A detailed update needs to be sent after each claim.”

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Posted 2 years ago

“The information is clearly presented and it was quick and easy to add my daughter to the policy. Sara Leathley has been attentive and helpful since my first interaction with her. She even responded to an email on a Saturday evening which seems to be way beyond the call of duty.”

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Posted 2 years ago

Dear Camilla, Thank you so much for taking the time to rate UK Healthcare with 4 stars. We truly appreciate your positive feedback! We are thrilled to hear that you found adding your daughter to the policy was quick and easy. We are also delighted to hear that Sara Leathley, our dedicated team member, has been attentive and helpful since your first interaction with her. Thank you once again for your support and kind words. Warm regards, Customer Service Team

Posted 2 years ago

“Staff very helpful and quick service.”

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Posted 2 years ago

Dear Patricia, Thank you so much for awarding UK Healthcare with a fantastic 5-star rating! We are absolutely thrilled to hear that you had such a positive experience with our services. We greatly appreciate your kind words about our staff, it's incredibly rewarding to know that their efforts have made a difference to you. We truly value your support and we look forward to continuing to provide you with exceptional customer Service in the future. Best regards, Customer Service Team

Posted 2 years ago

“Fast and very efficient service, no fuss no problems. Thank you Sara Leathley for your excellent customer service”

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Posted 2 years ago

Thank you so much for your outstanding 5-star rating of UK Healthcare! We greatly appreciate your kind feedback and are thrilled to hear that our service has met your expectations. Thank you for choosing UK Healthcare and for taking the time to share your positive experience. We look forward to serving you again in the future. Best regards, Customer Service Team

Posted 2 years ago

“It’s difficult to make a claim. The software is really clunky. Also, it’s not good value anymore as NHS dentists are now only seeing patients every 12 months. I’m considering cancelling this policy.”

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Posted 2 years ago

“Deborah Morrey solved my problem. Fast and efficient. only one email to Deborah that got it sorted immediately and sent me email to confirm progress of my claim. Deborah gave Excellent customer service”

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Posted 2 years ago

Dear Farran, Thank you so much for your incredible 5-star rating of UK Healthcare! We truly appreciate your support and feedback. We are thrilled to hear that Deborah Morrey was able to swiftly and efficiently solve your problem. Her dedication to providing excellent customer service is truly commendable. Thank you once again for your kind words and for choosing UK Healthcare. Best regards, Customer Service Team

Posted 2 years ago

“Sarah gave a helpful and timely response. Thank you.”

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Posted 2 years ago

“Debra was very helpful and provided all the info that was needed immediately.”

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Posted 2 years ago

“Sara has been very helpful with any queries I made”

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Posted 2 years ago

“Sara is always so quick at responding and always solves enquiries quickly”

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Posted 2 years ago

“Sara and Debra are always on hand to help with any queries and requests. They respond quickly and are very informative. Great service and overall very happy with their services! They are a pleasure to liaise with :)”

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Posted 2 years ago

“Sara has been very helpful & informative with my recent queries, great customer service.”

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Posted 2 years ago

“Prompt feedback.”

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Posted 2 years ago

“Requested information was provided very quickly. Claim was processed very quickly and payment was made within a few days of Claim being sent off . Many thanks 😊”

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Posted 2 years ago

“Sara deals with any queries I have promptly and efficiently. Her e mails are always polite and informative. It is a pleasure to deal with her.”

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Posted 2 years ago

“I had issues with adding my claim online and when emailing staff they don't get back to you quick enough. As they work Monday to Friday it's quite difficult to get resultions before Friday and the query then extends to another week.”

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Posted 2 years ago

“always have great responses from Sara, she deals with my requests promptly and is always friendly”

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Posted 2 years ago

“Sorted query with payment quickly”

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Posted 2 years ago

“After having trouble with my claim I spoke to Deborah Morrey today who went through my claim and managed to resolve my issue. She was very helpful and did a great job!”

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Posted 2 years ago

“Prompt service with no delays”

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Posted 2 years ago

UK Healthcare is rated 4.5 based on 3,294 reviews