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U Drive Cover Reviews

3.5 Rating 1,728 Reviews
62 %
of reviewers recommend U Drive Cover
Company Reviews Metrics Info
3.5
Based on 1,728 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Unverified Reviewer
“Sean was extremely helpful… elite fella”
Helpful Report
Posted 7 months ago
Al
Unverified Reviewer
“They are the worst insurance I deal with every 2 months they want to charge me more”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“paul helped me out alot”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“Hi, I had a problem with my Insurance policy and Paul was very helpfull. Thank you very much Paul for your help. All the best.”
Helpful Report
Posted 7 months ago
Ms Amanda Williams
Unverified Reviewer
“Im not happy with you . you didnt tell my yous are using close brothers im fumming”
Helpful Report
Posted 7 months ago
Luke Gibbons
Verified Reviewer
“Communication is very poor. When requesting documents it would be better if you then offered explanations around what happens next and the timeframe. Also when waiting on hood you have the option to get a call back, I tried multiple times to do this but it would just tell me to contact an administrator as it wasn’t working. When asking a question via email to ensure all documents were correct I did not receive any reply or acknowledgment of the email.”
Helpful Report
Posted 7 months ago
Mokenen Habtemariam
Unverified Reviewer
“The worst car insurance ever because they took my money first and did not even insure me so I cancelled it and then after I cancelled they said there is a £75 cancellation fee. I have never seen an insurance like this in my 12 years of driving and still my money has not returned because they said it takes 30 days to refund the money back what they do is once you join they basically push you to leave them because even if you leave them they still get £75.They are scammers you shouldn't join them they're dodgy scammers.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“U drive is the worst insurance company. Staff is so rude and they don't bother of they customer's. They just take your money I just cancelled my insurance within 5 months any they charged me 70 percent of my money plus 75 pounds for cancellation and 30 percent of my money will be refunded to me that is also after 30 days. This is the worst ever company I saw. I recomend Not to go with is U Drive insurance company. 👎👎👎”
Helpful Report
Posted 7 months ago
Raja Hussain
Unverified Reviewer
“Excellent customer service. I had to change my vehicle for insurance only took few minutes. I was given cheapest Qoute for my insurance. Highly recommended”
Helpful Report
Posted 7 months ago
Katarzyna
Unverified Reviewer
“Best insurance company ever ,thank you guys!”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Max was very helpful today thank you”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Considering I have been with them nearly 2 years and my insurance is now over 50% more than last year I would consider thinking about being a customer again.”
Helpful Report
Posted 7 months ago
Colin
Unverified Reviewer
“Very happy so far, good price and service. Hope I won't need the claims department.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“The worst Insurence company never do pay they keep some off your money and the staff are very rude and weird . They want to keep the money for 30 days”
Helpful Report
Posted 7 months ago
Avoid UDriveCover
Verified Reviewer
“I needed a car insurance and GoCompare recommended U Drive as well. I entered the requested information and paid. Next morning I received an email asking for very sensitive data, that should never be sent via email! Twenty hours later after our first online "contact", I called their unfriendly customer service. I wanted to ask for my money back, for a not-yet-contracted / incomplet car insurance policy that will take effect in three weeks, but of course they cheated me with some money - because that's what they make a living from. I feel robbed! Just avoid U Drive Cover!”
Helpful Report
Posted 7 months ago
A
Verified Reviewer
“WARNING! The worst car insurance company I have dealt with in 27yrs of driving. It feels like a SCAM! Their customer service is so bad and the process designed to trip you up - it felt like they were wanting you to cancel. The £75 cancellation fee maybe how they earn their money, it's certainly not from providing a good service.”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“Didn’t have to really deal with them, but when I did, they couldn’t answer my queries, and the cost was almost double the best quote I got.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Reviewer
“SHITTEST service ever they don’t care about you as a customer they take your money then they cancel ur insurance and it messes up your whole insurance for the rest of your life”
Helpful Report
Posted 8 months ago
Anonymous
Verified Reviewer
“Paul was polite, quick, answer all my questions and listened carefully. Thanks a lot Paul”
Helpful Report
Posted 8 months ago
Mr Flavius Viorel Popa
Verified Buyer
“I can't stress enough how grateful I am for the exceptional service I received from Charlotte at U Cover Insurance. Her dedication and genuine care made all the difference when I found myself in a perplexing situation with my insurance. As someone not well-versed in the intricacies of insurance regulations, I was on the brink of having my coverage canceled by the insurer. Charlotte stepped in as a true savior. Her patience in understanding my predicament, her willingness to explain the complexities of insurance, and her tireless efforts to ensure that my policy remained active were nothing short of remarkable. Her expertise in the field is undeniable, but it's her kindness and willingness to go above and beyond that truly set her apart. Charlotte didn't just save my insurance; she saved my peace of mind. I can't thank her enough for her hard work and dedication. She has my utmost respect and gratitude, and I wholeheartedly endorse her with a glowing 5-star review. If you're ever in need of insurance assistance, Charlotte is the one to trust. Thank you, Charlotte, for your outstanding support! Forever grateful!”
Helpful Report
Posted 8 months ago
U Drive Cover is rated 3.5 based on 1,728 reviews
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