U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.48

3.5 Rating 2,109 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,109 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with this company money hungry I’ve paid over 3,000 and they want more and more cause of changes that was a mistake”

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Posted 10 months ago

“Friendly, quick to sort my problem. Easy to talk to a real human being. Couldn't ask for more really”

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Posted 10 months ago

“The quote was 700. I paid and confirmed. After 2 days, they said i have to pay 250 more. Charge apply If i cancell.”

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Posted 10 months ago

“Faultless custonerservice”

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Posted 10 months ago

“Perfectly got the feedback and I appreciate”

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Posted 10 months ago

“If I could give no stars it would still be too much. Whilst I was pleased with the original quoted price for insurance and paid in full, what happened after just went on and on. Firstly a request for license details, confirmation of NCB etc. Then a request to contact DVLA to verify license details and finally a request that I arrange with my previous insurers for them to speak with Udrive to confirm the NCB. At this stage I’d lost the will to live and decided to cancel. At the point of cancellation I’d had insurance for just over 1 month, however they would only refund 50% of the premium. Absolute ripoff merchants best avoided.”

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Posted 10 months ago

“Waste of money and time Only for money”

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Posted 10 months ago

“I would like to share my experience with this insurance company. Initially, they offer a seemingly good price and take an upfront payment. However, they later create issues by claiming things like "we spoke to your previous insurers and found you at fault in past accidents" or "you didn't provide the exact date of your driving license." They then pressure you to pay additional charges, effectively forcing you either to cancel the policy or pay the extra amount, both of which benefit the insurance company. This practice is truly shameful.”

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Posted 10 months ago

“**Stay Well Clear of This Car Insurance!** I strongly advise anyone considering this car insurance provider to steer well clear. My experience has been nothing short of a nightmare. Their customer service is abysmal—unhelpful representatives, and a complete lack of communication. To make matters worse, the premiums are far from competitive, and they seem to find every possible way to increase costs. Hidden fees, sudden premium hikes, and vague explanations have left me feeling cheated and angry. Even when I tried to cancel, I was met with resistance and further complications. Do yourself a favour and avoid this company at all costs. There are far better options out there that offer real value for money and proper customer support. This has been the worst insurance experience I've ever had.”

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Posted 10 months ago

“Friendly and helpful”

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Posted 10 months ago

“Perfect and profesional service”

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Posted 10 months ago

“Rosalinda was very helpful, managed to help me in a situation involving private registration plates and an admin fee , all sorted on a phone call that lasted 18mins”

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Posted 10 months ago

“Very good service”

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Posted 10 months ago

“Very helpful and to the point”

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Posted 10 months ago

“Sorest experience ever since beginning Also if u cancel u have to wait up to 6 weeks to get ur money”

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Posted 10 months ago

“Scammers want charge me almost £400 for cancellation becoz my car broke down and will scrap it while I was paying £144 for 2008 seat Leon with three years no claiming bonus and clear DL with no points and never had accident or claims”

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Posted 10 months ago

“Rubbish company, after cancellation paing all fees they took from bank account one month of insurance.”

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Posted 10 months ago

“Very good service”

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Posted 10 months ago

“Great customer service.”

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Posted 10 months ago

“A very good services,thanks n keep it up.”

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Posted 10 months ago

U Drive Cover is rated 3.5 based on 2,109 reviews