U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.44

3.4 Rating 2,030 Reviews

62 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.4

Based on 2,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible services. Had to make a claim earlier this year - they were horrible to deal with. The worst experience, could not speak to anyone directly, they kept handing me to different call handlers. Wasn’t able to get a curtsey car, due to their typical service of enterprise running out of cars and they offered no alternative. Would not recommend to anyone.”

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Posted 3 days ago

“I do not recommend this company to anyone, unless you have time to resend documents every other day — documents that had already been sent before. They keep sending emails and threatening to cancel my policy, even though I’ve already submitted all the required documents. This is the first time I’ve dealt with a company that demands so much information from me. They even asked about my annual income — why is that any of their business? I had to log into the government website to check both my and my wife’s driving licences. It’s complete chaos and disorganisation. I do not recommend this company.”

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Posted 6 days ago

“I’m really enjoying my experience with them excellent service, thank you so much for everything!”

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Posted 2 weeks ago

“Touch was brilliant thanks”

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Posted 3 weeks ago

“Fast, fluent and excellent service given to me today and all my questions and worries were answered.”

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Posted 3 weeks ago

“Paid £100 deposit at 10 am . Police seized my car at 3pm . When contacted said that I had undeclared cancelled policys and voided my policy . Even though I advised them I have been the victim of identity theft and provided the action fraud case number . And contacted 2 police forces aswell as the DVLA”

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Posted 3 weeks ago

“Absolutely rubbish will never use this company again constant phone calls constant messages and emails I’ve just lost my father so I’m suffering at the moment I would not leave good review for your company at all”

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Posted 1 month ago

“Wouldn't even give it of 1 star if I'm honest. Absolutely disgraceful company and awful people on the phone. Confusing form when I signed up with them and charged me a lot more than discussed. Would not recommend to anybody”

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Posted 1 month ago

“Been stuck with them for 12 months because they have zero cooling off period. When I agreed to join them through compare the market the price was 100 monthly, paid a large deposit and then had a call to go through everything. Suddenly charges from here there and everywhere were getting added on and it was 180 a month. No option to cancel without a huge charge. Stuck with them for 12 months. No online portal. Rubbish. Happy to be free”

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Posted 1 month ago

“Worst experience. Talked with your team regarding cancel my insurance, they asked me to hold to talk with manager to check how much they can adjust amount in monthly premium but kept me hold for couple of minutes and then hang up. After that I got email that if you want to cancel you have your pay more amount. What rubbish is this.”

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Posted 1 month ago

“endless spam emails and texts. renewal offer 300% higher than prior year and market rate.”

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Posted 1 month ago

“AVOID Avoid at all costs!”

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Posted 2 months ago

“Amazing 👏🏻👏🏻👏🏻 thanks”

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Posted 2 months ago

“Spoke with Luke today, helped resolve my issue immediately and went above and beyond to ensure no further problems in the future. Highly recommend 👍”

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Posted 2 months ago

“Failed to have y windscreen fixed on time because of your in house issues. I was told I was not insured and this took more than 2 months to rectify the issue.”

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Posted 2 months ago

“Whilst the team are polite and efficient the additional charges being levied after the policy was in place are extortionate and unreasonable with cancellation costs even higher you are stuck no matter what. Untrustworthy.”

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Posted 2 months ago

“Very bad experience. I have already closed the policy few months back and didnt return me a single penny and mentioned that it was over fees which is covered in that money. Now, that i dont even have that vehicle , they are still sending me the emails and calls for the renewal of policy. So bad service and will never recommend to anyone. Worst insurance i have ever had in my life.”

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Posted 2 months ago

“I had a fantastic experience working with Benito Gabriel and his team. They were incredibly professional and dedicated in helping me recover all the money I lost to a scam platform. From start to finish, Benito and his team kept me informed and provided clear guidance throughout the process. Thanks to their expertise and hard work, I was able to get everything back. Highly recommend them for anyone facing similar issues! 𝐄𝐦𝐚𝐢𝐥 —𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

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Posted 2 months ago

“Customer service is very easy to talk to and they got me insured 👍”

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Posted 3 months ago

“I would give 0 if I can absolute scammers .Payed for policy and then get cancelled by them saying I've given wrong information which I not and refuse to refund and even want to charge you more.Avoid at all costs absolute horrible .”

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Posted 3 months ago

U Drive Cover is rated 3.4 based on 2,030 reviews