U Drive Cover Reviews

3.5 Rating 1,746 Reviews
62 %
of reviewers recommend U Drive Cover
3.5
Based on 1,746 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read U Drive Cover Reviews

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Anonymous  // 01/01/2019
3 Stars is for my overall rating after 3 phone calls. All calls - there was a lot of office noise in the background . Todays call handler was very good and polite. But overall information not explained very well across all 3 contacts
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Posted 8 months ago
happy the way the customer service and all the staff sorted out the issue with my paper work etc. very friendly and approach staff.
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Posted 8 months ago
Alessandra was very helpful and resolved my query swiftly. Thank you for your help and advice 😊
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Posted 8 months ago
Don’t even deserve one star , sold me policy on lie
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Posted 8 months ago
Good & happy
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Posted 8 months ago
Very polite and understanding even gave us a good giggle along the way. Deserves a good raise! Good man 👍
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Posted 8 months ago
Telephone queue duration and really expensive premium
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Posted 8 months ago
Very friendly and helpful, big thumbs up 👍
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Posted 8 months ago
Very good and understanding insurance. Stayed with them for the second year now.
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Posted 8 months ago
Amazing service 🔥🔥
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Posted 8 months ago
You have a great service thats why ive stayed with you for the longest
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Posted 8 months ago
Tried to contact via email..They didn't reply so i changed company and they fined me cancellation charge.Really bad.
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Posted 8 months ago
He was very understanding and very patient.
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Posted 8 months ago
Rubbish after sales service
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Posted 8 months ago
If there was a mark lower than 1 star I would have selected that. Dishonest company - as lots of customers have said below they fabricate additional charges to inflate the insurance premium. Avoid!
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Posted 8 months ago
Charlotte was amazingly helpful 👍🏼
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Posted 8 months ago
Customer service was excellent. U Drive asked for too many documents, which I had never been asked by any other insurer in the past forty years and they kept asking for more documents. It was a bit annoying. Telephone waiting time was forty minutes.
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Posted 8 months ago
Absolutes scam, they give you a really good price for insurance then take a deposit of £126 to then tell you the policy is not valid and you’d need a massively over priced one, mine went from £700 a year to £1700 a year, obviously I didn’t want the extortionate insurance to be told my deposit is non refundable. This is a horrible scam In a time when people are struggling for money, absolute shame on you u drive
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Posted 8 months ago
Always been great customer service 👍
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Posted 8 months ago
absolute rubbish,wouldn,t recommend them to my worst enemy
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Posted 8 months ago
U Drive Cover is rated 3.5 based on 1,746 reviews