U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,144 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,144 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sasha was so understanding and help me. As the other staff member didn’t care or Try to help. So thank you Sasha you was really great and i appreciate your help so much. Thank you”

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Posted 4 years ago

“I got a quote through confused.com and I accepted it. I paid the insurance in full for the year, two days later I had an email to phone them which is when they wanted to offer me third party, fire and theft but I had paid for full comp. They then said if I wanted to keep fully comp I would have to pay an extra £200, hearing this I asked them to cancel my insurance and refund me which they said would take 7 days but in yet to receive my refund. After seeing this I have looked at their reviews and see this is a common issue with this company”

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Posted 4 years ago

“Very bad company i am waiting for my refund 3 weeks now”

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Posted 4 years ago

“Fast reply.”

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Posted 4 years ago

“OverviewReviewsPhotosAbout Reviews from the web 3.7/5Reviews.io · 779 reviews Google review summary 1.2 (57) Rate and review on Google Google reviews Sort All money 19 quote 10 policy 10 fee 9 +6 Jaida Decknson Jaida Decknson just now Critical: Professionalism, Quality, Responsiveness Please avoid, very bad experience worst company i deal with them everr, I just cancelled my policy after a lot of days they didn't send me the certificate then i called them they said we will do yr policy to another company that 'll charge …More Alex Smith Alex Smith 1 review a week ago Critical: Professionalism, Quality, Value I have probably left 1 review online in my entire life and this is the second. Absolute terrible company. They need to be reported to the financial ombudsman and so I have done exactly that. A sound word of advice if you do not enjoy being …More roweena lindo roweena lindo 1 review · 4 photos a month ago Critical: Professionalism, Quality, Responsiveness, Value PLEASE DO NOT IGNORE!!! I hardly ever write reviews but this company needs to be reported to the financial services ombudsman. You try and save time by completing all your information online and this company came up as the cheapest on the …More 5 Aurangzeb Aziz Aurangzeb Aziz Local Guide · 49 reviews · 29 photos 2 days ago I will give U Drive Cover 5 stars because they have helped me with excellent customer service in time of need. Ahmed Raza Ahmed Raza 35 reviews · 2 photos 2 weeks ago Too expensive. Was told i will get a good quote. Made many changes to my personal lifestyle, employment status etc only to realise the quote went up. The quote you get online is only there for show. TROY Z BOY G TROY Z BOY G 2 reviews 3 days ago Critical: Professionalism, Quality, Responsiveness, Value TRYED TO ADD 130 EXTRA A MONTH TO MY ORIGINAL DEAL..SCAMMERS SORTA COMPANY THATLL ROB YOUR VULNERABLE NAN. AFATER MY DEPOSIT MY CAR WASNT EVEN ON THE M.I.D SITE Anl Akn Anl Akn 9 reviews · 10 photos 6 days ago They have found very good way to take peoples money for nothing congrats.stay away from them. 1 sadeq rajabi sadeq rajabi 2 reviews a month ago Critical: Value Avoid this company at all costs. One of the worst! Attempting to cancel my policy after a few months due to wanting to change my vehicle and was offered next to nothing. Was offered a grace period which was a lie and reduced the price even …More 2 Sohail Khawaja Sohail Khawaja 10 reviews a month ago Critical: Professionalism, Quality, Responsiveness, Value DO NOT MAKE THE SAME MISTAKE AS I DID!! I was looking for a policy just like you guys and found the cheapest one which is udrive cover, their cover didn’t start immediately. I called them the next day saying cancel my insurance bare in mind this wasn’t even 1 day, it was literally 13 hours after I called them got through to them, told them to cancel my insurance and they wanted to charge me £75 for cancelling my policy cause they are accusing me of lying that it did start immediately. I checked on askMid and contacted 101 all of them said I wasn’t insured, also I had no email confirmation, no text so if I do get pulled over I could show my documents. These guys are actual time wasters. FRAUDSTERS, they are purposely taking peoples money. 3 Paulina Danilescu Paulina Danilescu 5 reviews 7 months ago After a hard week looking for a good deal, today we finally got one. This company helped my husband get a car insurance. The offer was not too bad. He was served by Sarah if I’m not mistaken. He says she was nice. So far so good.. Motti Kalikstein Motti Kalikstein 2 reviews a month ago Critical: Professionalism, Value This company is a scam, don't ever touch it if you care about your money. They will lie to you and when you find out good luck with getting your money back. 3 David Wright David Wright 2 reviews 5 months ago Avoid avoid avoid thought I got a good deal on compare the market. Payed the deposit then they kept putting the cost up. When I tried to cancel before they even insured me they won’t £75 cancellation fee and told me had to wait 30 days for my refund of the rest of my deposit. Total scam 9 Abz Pochiya Abz Pochiya 2 reviews 4 months ago DO NOT WASTE YOUR TIME WITH THESE FRAUDSTERS!!!! Should've checked the online reviews before I handed my money over to them. Made an online purchase from a comparison website and due to some minor …More 2 Hind Benchy Hind Benchy 4 reviews 4 months ago THE WORST COMPANY EVER I got a good deal on compare the market, payed the annual amount and the money left my account then they sent me an email stating that they need to validate the …More 6 Hersh Aziz Hersh Aziz 8 reviews · 9 photos a week ago The are just like a scammers better never get Tuch with them Robert Corry-Earnshaw Robert Corry-Earnshaw Local Guide · 12 reviews 6 months ago Terrible company, don't waste your time/money. Input all correct info through comparison site, got a reasonable quote.I made annual payment figured they might ask for proof of no claims which I was ready to provide, said they'd be in touch via phone within 48 hours but I was covered in that time .... obviously not ideal if you work 9-5 so, I rang them on my lunch, was told I had a specific person dealing with my account who's job I guess is to see what they can get away with flogging you instead. I work in sales, I understand commissions and I use comparison sites to avoid this trickery(Nice trustpilot). Bare in mind they had not actually requested I send my proof of no claims yet or proof of a clean license but I was ready to. immediately told by a sales advisor the original insurance quote was now declined (WHY TAKE MY PAYMENT?) basically saying my driver scoring rating was low (2 years no claims low )and other BS and then revealed they're actually a broker and there's 4 other providers with the next best "cheaper quotes." so "just need to pay £340 more" obviously this a sales funnel tactic designed to try and pressure you to go to the next best option and then to tell me it takes up to 30 days to get a refund when I declined their next "best offer" joke of a company, staff love using hold for no real reason probably to think "How can I blag this?" You guys won't last long much longer if you continue to be incredibly short sited. Keep those fake reviews coming on trust pilot too guys.”

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Posted 4 years ago

“Awful customer service. They take deposit without covering the vehicle. Information is passed on from comparison website to there website prefilled when corrected they blame us. So I was without valid insurance for over 2 day. Called several times and kept getting fobbed of its with the underwriters. Then they have the cheek to charge me £125 avoid at all costs.”

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Posted 4 years ago

“%100 the are scammers please stay away from them”

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Posted 4 years ago

“The lady was awesome need more staff like her”

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Posted 4 years ago

“Its the best insurance company. And thank you James you are very helpful.”

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Posted 4 years ago

“Worse experience. Think twice before you get covered.”

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Posted 4 years ago

“Fantastic staff with excellent comunication skills”

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Posted 4 years ago

“Gave me a quote then when I accepted policy then price jumped up and then I cancelled policy and they still took £75 cancellation fee even though policy had not started. Joke of a company stay well clear of them.”

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Posted 4 years ago

“Very good 👍 👏 👌”

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Posted 4 years ago

“Very happy 😃”

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Posted 4 years ago

“Absolutely dreadful stay well clear nothing but a scam with silly little girls working on the phones.....”

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Posted 4 years ago

“I dont even know where to begin I'm so exhausted. Just avoid these scammer fraudulent company”

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Posted 4 years ago

“Absolute joke of a company rip off merchants. Made a quote online after a week went up £15, then few weeks later after my cancellation period had finished said i had to pay extra for a missed fine from 3 years ago! Disgusting DO NOT USE!”

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Posted 4 years ago

“After discussing my policy and claims the price went up by 1000 pounds I paid they cancelled after 15 days and charged me 200 pounds while they kept saying we sort it out they will Rob you beware ⛔”

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Posted 4 years ago

“Racheal has been amazing and wonderful. Even tho working from home can be a challenge she really gave 100% in our conversation.”

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Posted 4 years ago

“If I could I will give 0 star this insurance company they are dodgy my advice stay way from them I had an accident not my fault and The third-party they have accepted liability already but because I have £3000 access this company they telling me they will investigate the accident to find out who’s fault so they try to tell me it’s my fault so they can get £3000 access from me scam”

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Posted 4 years ago

U Drive Cover is rated 3.5 based on 2,144 reviews