U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.48

3.5 Rating 2,153 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Metrics

Info

3.5

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About U Drive Cover:

U Drive Cover Limited is an independent insurance intermediary wholly owned by a senior management team with over 50 years experience in the non-standard insurance market covering motor, commercial vehicle, fleet, household and motorcycle.

We welcome enquiries from customers with an accident or motoring conviction history as well as modified vehicles. We can offer up to 65% discount for ex company car drivers with an accident-free history or for households where there is more than one car. We also offer cover for any car from a Mini to a Ferrari and for all ages from 17 to 99.

U Drive Cover Limited was formed to offer customers a personal approach. We treat each customer as an individual and offer an excellent service. Coupled with our excellent relationships with major Insurers, this enables us to offer competitive premiums as well as the personal touch. For the convenience of customers we do offer online quotations and the opportunity to purchase online but we also feel that we can make a difference by listening to the customer’s individual needs.

The U Drive Cover Limited offices are based In the UK and are manned by staff that have many years’ experience in providing these products. We do encourage existing and new customers to call us as there are many rating factors that can influence car insurance premiums and we welcome the opportunity to listen to your needs. Our aim is to prove that excellent service does not mean that you have to pay higher premiums.

U Drive Cover Ltd Grosvenor House, 4/7 Station Road, Sunbury, TW16 6SB.

Authorised and regulated by the Financial Conduct Authority

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time I saw insurance company like this rubbish”

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Posted 1 year ago

“This company is an absoloute disgrace and make up new rules on policies as and when they decide too.”

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Posted 1 year ago

“They are robbed my money initially given a price and I have done deposit after that they changed amount and taken service charge to cancel policy if am not agreeing with new price..they are cheaters and don’t take their policies”

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Posted 1 year ago

“Very bad customer service infact misleading”

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Posted 1 year ago

“Requested a ''call back'' regarding documents sent BUT NOTHING Later again spoke to an agent and she promised to ring back but still NOTHING still do not know whether or not the documents sent have arrived.”

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Posted 1 year ago

“very bad company, they look for everything and close your insurance, so I don't recommend this company to anyone”

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Posted 1 year ago

“Was the most expensive company and when I wanted to cancel thay wanted over 2thousand of me in the first month 🙃 not a gd start”

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Posted 1 year ago

“Worst car insurance ever never again even for free”

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Posted 1 year ago

“Trying to call you and on hold for ever!!!!!!!!! Poor service!!”

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Posted 1 year ago

“Worst experience having policy with this company. Highly not recommend. They have several ways to grab money from you.”

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Posted 1 year ago

“This company are the worst I've ever gone with.i will be putting in a complaint.avoid at all costs”

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Posted 1 year ago

“worst company ever to make a insurance with them. just avoid it”

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Posted 1 year ago

“Absolute awful company and customer service… avoid at all costs as it will cost you …”

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Posted 1 year ago

“Bad customer service as they do the license check after they insure you and start asking for more money once insured . Which is totally a scam and disgusting”

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Posted 1 year ago

“Far too expensive. Unfair charges. Errors made/promises not kept on all three occasions I contacted the company by phone. Would leave 0/5 if I could. 1) Called to advise of change of address. Premium went up considerably despite new address being far safer and now with off road, secure parking. 2) New address incorrect in new certificate despite me stating this carefully, twice over the phone. 3) New renewal quote 50% higher, despite no claims and new address in safer postcode and secure parking. 4) Called about renewal, promised call back in same day. Call back neer happened.”

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Posted 1 year ago

“This insurance company is a fraudulent, I did insurance for my car , I paid deposit of £250 then another £160 for one month then after due date I couldn't pay for the next month so they cancelled the insurance but for them to return my deposite they still want me to pay another amount of one month ...They should return my deposited money”

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Posted 1 year ago

“Your refund policy is extortionate, devoid of consideration and customer service. I certainly won't be recommending you. Cheerio”

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Posted 1 year ago

“There is no app , you can't have an account with them .”

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Posted 1 year ago

“I won’t say much about my experience with them except that from the beginning they were “ funny about almost everything “ to say the least I will definitely avoid them into the future and I’m recommending everyone to do the same”

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Posted 1 year ago

“Guys honestly stay away from this company. I went online and got quite a good quote. I accepted the quote after doing research on other companies and paid a £550’ deposit & £280 a month.. they asked for basic info to verify my identity which went fine, then they started asking for more personal details of my driving record, which to me sounded dodgy as I’ve never been asked for things of my driving record before, they only communicate via email, the staff are rude, once I phoned them, they put the price up by more than 150 because I wanted to be insured the day I paid and not the following Monday. They was hounding me with emails daily got personal details so I rang them and told them I didn’t feel comfortable giving them details, they said if I didn’t send them, they would cancel my policy. As I was only insured for just under 2 weeks I decided to cancel no questions, It was only then the advisor said she could save me money? Why not do that at the start? I am due a refund of £276 pound from my £550 deposit so let’s see if that turns up, if not it’s fine, I’ve got there email evidence of the refund which can be sent on for prosecution. Terrible company. 0/5 stars. Please search around. It’s worth paying a little extra for better customer care and due care attention. If i personally ever met some of these people who spoke to me the way they did, id give them a slap for there manners. Avoid at all costs.”

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Posted 1 year ago

U Drive Cover is rated 3.5 based on 2,153 reviews